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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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His name is Stewart Jackson

 

Well, if he is so keen on reclaiming "expenses" above and beyond what most people would consider reasonable, I would expect him to support you in reclaiming your bus fare.... Local council elections next month, the party goons will no doubt be hanging around the polling stations, may be an opportune time to canvas their opinions. I for one will be going, if only to say "my dear boy, only the Returning Officer has the right to ask my identity. Now.... How do you stand on the subject of Pimpo ?"

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Well, if he is so keen on reclaiming "expenses" above and beyond what most people would consider reasonable, I would expect him to support you in reclaiming your bus fare.... Local council elections next month, the party goons will no doubt be hanging around the polling stations, may be an opportune time to canvas their opinions. I for one will be going, if only to say "my dear boy, only the Returning Officer has the right to ask my identity. Now.... How do you stand on the subject of Pimpo ?"

 

I'm not sure they'd be allowed to discuss that with you on the steps of the polling station. It might be seen as campaigning.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Our office will only refund fares if you have an appointment and can provide up to date job search proof to their satisfaction!

Then as shown earlier they are in the wrong as they have to pay you the bus fare due to you having an appointment

Edited by Chester6
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Yes, the mere fact they've asked you to come in to their office qualifies you for expenses - the content of the letter and what you have/have not done is totally immaterial. They get special funding for expenses as part of their contract so if they refuse to pay expenses then I would assume they're pocketing it and cheerfully report them for fraud :)

 

I was thinking mainly along the lines of repeated FoI requests annoying the drones; it should certainly make them watch what they do if they know they're not only going to be checked up on, but checked up on regularly. But as people have said, probably best not to abuse the privilege!

Edited by citizenB
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If you want to occupy the drone in some non productive and harmless activity you could always make a Subject Access Request (SAR). Now drones attempt to charge up to £10 and demand 2 forms of ID in an attempt to dissuade "customers" making SARs. The way round this is to make the SAR to the DWP and include the drone data in what you are asking for, something like:

"please provide all data held by yourselves as Data Controller, A4e as data processors and any other data processors in the same chain. Please provide print outs of all information including: copies of all correspondence, copies of all relevant telephone notes and meeting records, print outs from any computer system which holds any information on me. This request is not limited to information held on computers but includes any paper records."

The DWP do not charge for a SAR nor do they demand ID. They are obliged to respond and get the info from their drones.

The devil makes work for idle hands so let's keep them busy!

Edited by citizenB
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A pity the drones are allowed time to collect the info..and no doubt 'manufacture' documents to cover up any irregularities. As I said before, I've had appointment letters scrawled on the back of compliment slips so they would have to fabricate 'DWP friendly' copies if a SAR was asked for.

 

Would be great if the DWP could just turn up unanounced on their doorstep one morning and demand all info now - maybe in extreme cases they can.

Edited by citizenB
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I served a SAR on the DWP after finishing with the local drone and made sure the request included data held by the provider - The DWP data appeared to be complete and in chronological order, but not the provider's file. One side of a two page CV, documents that ended mid sentence (clearly running to multiple pages), missing reports that I already had photocopies of. Complete absence of any documents relating to complaints made, let alone any notes of investigation. The whole bundle was a complete shambles !

 

Pointing out the errors and omissions to the DWP data controller only elicited the response "Not my problem, you will have to contact the provider". May be time to file another one and remind the DWP D.C. that he will be held personally liable for any errors or omissions whip.gif and will be reported to the ICO.

Edited by citizenB

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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I served a SAR on the DWP after finishing with the local drone and made sure the request included data held by the provider - The DWP data appeared to be complete and in chronological order, but not the provider's file. One side of a two page CV, documents that ended mid sentence (clearly running to multiple pages), missing reports that I already had photocopies of. Complete absence of any documents relating to complaints made, let alone any notes of investigation. The whole bundle was a complete shambles !

 

Pointing out the errors and omissions to the DWP data controller only elicited the response "Not my problem, you will have to contact the provider". May be time to file another one and remind the DWP D.C. that he will be held personally liable for any errors or omissions whip.gif and will be reported to the ICO.

I think you should report this to the ICO. It is the DWP's responsibility to ensure the data is complete. It is not satisfactory to try to get you to contact THEIR data processor. The drone is under their control, not yours. I complained to them about the delaying tactics employed by the DWP and they rapped the DWP over the knuckles (no fine though). The more of us that do this the better!

Edited by citizenB
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Hi guys, just looking for a bit of advice really on what to do?

 

I'm 20 and been with Ingeus for around 9 months now but from the 10th of April - 9th May they have stopped my JSA as I missed a few appointments due to tonsilitis over the past 2 months as I get it quite severe resulting in me not able to attend.

 

The thing that has annoyed me is that I had an appointment a couple of weeks ago and my advisor asked in general chit chat what I was up to for the rest of the week which I said I was going to a concert the next day (bare in mind I had no appointments with them

nor was this in the standard 9 -5 hours) so she just asked who I was going to see and all was well.

 

Anywho, I missed appointmnts on the 27th & 28th March due to me having tonsilitis all week really but she informed the job centre that I missed it due to going to a concert resulting in them stopping my benefits for a month. As you can imagine I was pretty annoyed about this and I have sent off my appeal form and explained in detail, she also pointed out that I hadn't sent her an email for missing an appointment earlier that month when I have proof of the email sent as I was ill then also. I do job search a lot and definitely do more than what is required by their standards and never had a problem with them before.

 

It just amazes me that they are absolutely fine with me having no money what so ever for over a month yet are happy to take £4000 if they find me a job or I give my details to them! I signed the consent form so should I when I next have an appointment ask to remove my consent? It's really annoyed me as I don't know what I'm meant to live on till I next get money on the 24th of May, thanks.

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Since you are genuine then you should be able to get your money back that was stolen thanks to the drones

It's best to tell them the minimum possible

You have proof of the email so that should help you but it is terrible that they are such inefficient dullards

I intend to remove my consent and it's worth thinking about

Edited by citizenB
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best thing is never tell ingeus staff anything, just keep it plain and simple with them and never talk about your personal life.

 

Very true... but I always drop into the conversation with every advisor I get that I'm ex-DWP, have friends in the DWP Training Contracts investigation section AND socialise with the DWP Regional Manager - my pal of 30 years. It pays to advertise sometimes :)

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Very true... but I always drop into the conversation with every advisor I get that I'm ex-DWP, have friends in the DWP Training Contracts investigation section AND socialise with the DWP Regional Manager - my pal of 30 years. It pays to advertise sometimes :)

 

Yes, I always drop in that I'm an ex appeals caseworker at my ATOS assessments - then suddenly they are furiously typing everything I say for the rest of the assessment, onto their computer, rather than use their little tick boxes. Every little helps, and a bit of additional info like that can act as a 'warning shot' saying 'I know stuff, don't mess with me'.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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I was with these vultures for 6 months and then got a job that lasted 7 months. I have just made a new JSA claim and been referred straight back to them :-x

 

Does the previous time I was with them get deducted from the "2 year sentence" or start again from the day I have to return to them?

 

Please don't tell me the clock resets....I have enough grey hair already!

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I was with these vultures for 6 months and then got a job that lasted 7 months. I have just made a new JSA claim and been referred straight back to them :-x

 

Does the previous time I was with them get deducted from the "2 year sentence" or start again from the day I have to return to them?

 

Please don't tell me the clock resets....I have enough grey hair already!

Logic would decree that, since you have commenced a new claim for Job Seekers, with a new Job Seekers Agreement being in effect, you could only be compelled to attend the Work Programme after you had been unemployed for at least 1 year. However, I think that you are correct in assuming that you would find that the previous time would be deducted from the 2 years, and would have to indulge the Welfare To Work Clerks for a further period.

Edited by RebeccaPidgeon
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Logic would decree that, since you have commenced a new claim for Job Seekers, with a new Job Seekers Agreement being in effect, you could only be compelled to attend the Work Programme after you had been unemployed for at least 1 year. However, I think that you are correct in assuming that you would find that the previous time would be deducted from the 2 years, and would have to indulge the Welfare To Work Clerks for a further period.

 

 

Many thanks for the reply :-D

 

Fingers crossed that they do deduct the previous "time served"

 

I will find out for sure in a couple of weeks when I return. The prospect of possibly having to start all over again is enough to make me consider throwing myself in the nearest canal. Mind you, from what I have been reading about the upcoming Universal Credit, UJM *35hr a week job search* and CAP etc....the canal idea doesn't seem so bad after all.

 

Goodbye Democracy, it was nice knowing you!

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Many thanks for the reply :-D

 

Fingers crossed that they do deduct the previous "time served"

 

I will find out for sure in a couple of weeks when I return. The prospect of possibly having to start all over again is enough to make me consider throwing myself in the nearest canal. Mind you, from what I have been reading about the upcoming Universal Credit, UJM *35hr a week job search* and CAP etc....the canal idea doesn't seem so bad after all.

 

Goodbye Democracy, it was nice knowing you!

I am pretty sure that time served is deducted as I think the two years is from when you was first sentenced to attend el pimpo

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Might I suggest that to keep this thread easily accessible to those in need of assistance when dealing with Ingeus, you always come to this page via a quick google search rather than a bookmark so as to keep it bubbling just under Ingeus own misleading advertising. (ASA complaint anyone? - A4E got burned for trying to make out they were a public service provider instead of a private for profit company.)

 

I just read through this entire thread and laughed and cried along the way. So glad it's still helping people!

 

Raven1

Edited by Raven1
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Might I suggest that to keep this thread easily accessible to those in need of assistance when dealing with Ingeus, you always come to this page via a quick google search rather than a bookmark so as to keep it bubbling just under Ingeus own misleading advertising. (ASA complaint anyone? - A4E got burned for trying to make out they were a public service provider instead of a private for profit company.)

 

I just read through this entire thread and laughed and cried along the way. So glad it's still helping people!

 

 

Raven1

The complaint to the ASA was mine. The offending words were "a social purpose company". The reprimand from the ASA probably just caused A4e a minor irritation but it was well publicised - appearing in quite a few national papers.

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The complaint to the ASA was mine. The offending words were "a social purpose company". The reprimand from the ASA probably just caused A4e a minor irritation but it was well publicised - appearing in quite a few national papers.

 

How about a few complaints to the Plain English Society ?

They would have a field day with the gibberish put out by these outfits - I certainly made good use of the red pen every time I had the misfortune to be presented with any document :madgrin:

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PLEASE HELP US TO KEEP THIS SITE RUNNING

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No... you can't eat my brain just yet. I need it a little while longer.

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How about a few complaints to the Plain English Society ?

They would have a field day with the gibberish put out by these outfits - I certainly made good use of the red pen every time I had the misfortune to be presented with any document :madgrin:

 

LOL I used to do that, best teacher voice 'When you write 'there' do you infact mean 'their' or perhaps even 'they're'?'

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