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Advent Computer Training (Barclays Partner Finance)Info and discussion thread


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As far as I am aware these agreements are FINANCE agreements not personal loans, so in theory you should be entitled to the same protection as if you bought something using a credit card. This means Barclays share equal liability. Now since the goods we have bought are unsatisfactory or not as promised we are entitled to a refund, this can’t be provided by Advent so we are well within in our rights to claim are refund via the credit company i.e. Barclays. I quote section 75 of the consumer credit act. "75 — (1) If the debtor under a debtor-creditor-supplier agreement falling within section 12(b) or © has, in relation to a transaction financed by the agreement, any claim against the supplier in respect of a misrepresentation or breach of contract, he shall have a like claim against the creditor, who, with the supplier, shall accordingly be jointly and severally liable to the debtor."

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So have I, it still applies Barclays provided credit for goods and services, these are unsatasfactory so falls under section 75. Dosent matter if you pay them back monthly or you have already repaid the full amount to them, you should still be covered. I would again advise people to not cancel Direct Debits though as the last thing you need is to give Barclays an advantage, which they would have if you broke contract by not paying.

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Would I be right in saying that the INSTITUTE OF IT TRAINING is the awarding body on this course?

if students have already taken some form of assessment there should be some unit accreditation I would have thought.

 

The situation as I see it is that the training provider has gone bust and now enrolled students will have lost access to the training/assessment but I cant see where barclays come into this.. other than they have pulled the plug on the business. I'm sure the training provider's bank wouldnt be liable for the unfinished qualifications.

 

However.. if the students are competent I cant see why they cant take the exam elsewhere, would it be possible just to pay an exam fee? I assume the qualification is on the qualification framework and not just a "college certificate"?

 

Hi Mate its all well & good that most will be competent enough to do the exams elsewhere & yes it is possible to just pay an Exam Fee, but I for one will not pay out more cash to do something, somewhere else, which i have already payed for with Advent & all i want now is to recieve my money back from Barclays as it is partly their Responsibility & they are liable For this. Thanks

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Hi Mate its all well & good that most will be competent enough to do the exams elsewhere & yes it is possible to just pay an Exam Fee, but I for one will not pay out more cash to do something, somewhere else, which i have already payed for with Advent & all i want now is to recieve my money back from Barclays as it is partly their Responsibility & they are liable For this. Thanks

 

Agreed, i want my money back also, i dont need a training company to self study now i know what to do.

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I think we will have to wait for written confirmation of what Barclays/Advent intend to do. I really want to continue with my studies but feel let down by the whole situation and would prefer a full refund so I can start again with another company of my own choosing. Not sure how to go about this suppose it is a bit of a waiting game unnerving I know but will have to see what is offered.

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Hi everyone i am in the same boat as yourselves. i have just rang the bbc west midlands they are doing a story on this topic. i have rang them as well to be accounted for...please could everyone do the same.... so they are accounted for... the more people that are accounted for the bigger the story will get... so please ring them!!!

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ANYONE WITH HITCAHI CAPITAL

 

Right I have spoken to Hitachi Capital today, they have said that they are currently investigating the situation and that they will contact us with info when they have it. if your not sure if they have your correct conatct details is probably worth giving them a ring.

 

in the mean time they have advised me to write to them at,

 

Business Support Department

Hitachi Capital Consumer Finance

2 Apex View

Leeds

West Yorkshire

LS11 9BH

 

and include all information i have on the original aggrement with advent and course progress etc, basically everything you can supply to help them lookinto your case,

 

hope this has been some help, if anyone hears anything else please let me know, need to stick together on this one me thinks,

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ANYBODY WITH HITACHI

 

Right I have spoken to Hitachi Capital today, they have said that they are currently investigating the situation and that they will contact us with info when they have it. if your not sure if they have your correct conatct details is probably worth giving them a ring.

 

in the mean time they have advised me to write to them at,

 

Business Support Department

Hitachi Capital Consumer Finance

2 Apex View

Leeds

West Yorkshire

LS11 9BH

 

and include all information i have on the original aggrement with advent and course progress etc, basically everything you can supply to help them lookinto your case,

 

hope this has been some help, if anyone hears anything else please let me know, need to stick together on this one me thinks,

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I have dug through my paperwork for my financial agreement and this is what I found.

 

The Consumer Credit Act 1974 lays down certain requirements for your protection which should have been complied with when this agreement was made. If they were not, we cannot enforcethis agreement without getting a court order.

 

The Act also gives you a number of rights:

 

1) You can settle this agreement at any time by giving notice in writing and paying off the amount you owe under the agreement which may be reduced by a rebate. Examples indicating the amount you have to pay appear in the agreement.

 

NO THE JUICY PARTS

 

2) If you received unsatisfactory goods or services paid for under this agreement you may have the right to sue the supplier, us or both.

 

3) If the contract is not fulfilled, perhaps because the supplier has gone out of business, you may still be able to sue us.

 

If you would like to know more about your rights under the Act, contact either your local Trading Standards Department or your nearest Citizens Advice Bureau.

 

MISSING PAYMENTS: Missing payments could have severe consequences and make obtaining credit more difficult.

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Anyone taken the career development loan with RBS? Spoken to 'em today but they said there ain'y much they can do 'cos they've got to stick to rules made by learning & skills council. Sent them an email basically telling them that it stinks & I want a refund on a service I ain't had. 2 b honest I think Advent have been a joke from start to finish! The online "mentor" support was practically non existant apart from what read like a general reply to a query they give everyone, & when I rang them they just read the same reply I'd had in an email. NOT HAPPY!!!

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Just managed to register. I'm one of those who has paid all £5000 as I had money saved. I just want my money back. Done my A+ exams, was doing the MCDBA. Felt conned by the sales man, as he said it would take me 6 months to complete, having already a degree behind me, I know this is not possible especially on top of a full time job.

I've contacted BBC midlands and had an interview, also contacted watch dog. I'm joining in with all we can do, my next step is to get on the facebook link, keep me updated with what more I can do. As I say i'd rather have my money back than keep training.

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Welcome dips.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I have my finance with Advent aka Anglo Capital Limited. Under the Terms and Conditions of my student finance plan it does not say consumer credit act anywhere. So I rang the Financial Ombudsman and they were not interested at first, but when I told them it does not say consumer credit act anywhere they want me to send them a copy of the agreement. Apparently it does not sound right.

 

So in the meantime I have a direct debit coming out Monday for them, so I cancelled it. The worst they can do is send me a letter and charge me at the moment but I am not giving them anymore more money until I know what is going on.

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Insiders claimed Advent and Access2Trade, both part of Anglo Capital Limited, were accepting cash for courses just TEN days ago.

A Facebook group "Advent training scammed us - we want our money back" was launched yesterday.

 

 

Read more: http://www.thesun.co.uk/sol/homepage/news/2830317/Access2Trade-and-Advent-training-schemes-fall-into-administration.html#ixzz0e0kIbsml

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I have my finance with Advent aka Anglo Capital Limited. Under the Terms and Conditions of my student finance plan it does not say consumer credit act anywhere. So I rang the Financial Ombudsman and they were not interested at first, but when I told them it does not say consumer credit act anywhere they want me to send them a copy of the agreement. Apparently it does not sound right.

 

So in the meantime I have a direct debit coming out Monday for them, so I cancelled it. The worst they can do is send me a letter and charge me at the moment but I am not giving them anymore more money until I know what is going on.

 

 

Sticky1 is there any chance you could post up a copy of this ?

Of course remove any identifiers.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Everyone, I too was a student of Advent until that blunt email arrived in my inbox. At this point in time I am unsure what to, as I have a BPF loan but am still in the interest free period (which expires in May). Reading the contract, there seems to be a contradiction. It states :

 

"Non-cancellable agreement - you have no right to cancel the agreement under the Consumer Credit Act 1974 ...."

 

But also this:

 

"The consumer Credit Act 1974 lays down certain requirements for your protection which should have been complied with when this agreement was made. If they were not, we cannot enforce this agreement without getting a court order."

 

So I am confused, can I cancel the agreement envoking this Act or not?

 

Thanks

Robert

London

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Hi guys

 

I am in the same position as everybody else and I am very confused of what will going to happen.How come nobody called me yet to tell me what is going on. But I got the reminder on my mobile that I have to pay next week . so I think that its almost over in that respect and they will keep taking our money. They will say if you want money back go to advent, advent does not exist any more so no money. Barclays gave money to advent on our signature and we have to pay them back. can anyone find something which will get us out of this mess?

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Advent training Scammed Us, we want our Money Back! | Facebook

If you're new please join, we're in the Sun News Paper, page 4.

I'm sure people high up will be taking this alot more serious now that it has bomb shelled in the Sun Paper, yet we need it in more, i just contacted the Daily mail, lets hope theres a shead of light for us unfortunate ones!

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