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    • Thanx Londoneill get on to it this evening having a read around these forums I can’t seem to find many success stories using your methods. So how successful are these methods or am I just buying time for him  and a ccj will be inevitable in the end. Thanks another question is, will he have to appear at court..? I am not sure he has got it in him
    • Here's a suggested modified version for consideration by the team. (Not sure whether it still gives too much away?)   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you added. Shall we raise the related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding parking periods. Especially with no consideration of section 13 in your own trade association's code of practice and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked, unmanaged over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the above issues and more, with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture a couple of useless ANPR photos. If you insist on continuing this stupid, money grabbing quest, after having all of the above pointed out, we will of course show this letter to the Judge and request “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Signed, "Spot". (Vehicle Keeper's pet Dalmation).
    • Paying DCA's one penny, never mind £50 per month is a mugs game, they have really been milking him as a cash cow   See where received a claim form is underlined in your post, you need to click, on that and read carefully, then answer the questions, then copy and paste into a post on this thread Forget the CAB ,  their advice is sometimes weird. Is it worth defending? Lowell brought these debts for 10 p in the pound , years ago, because they are flawed. Think about it! if it was such an easy win, Capital one could have taken it to court and crushed him.  It could be an invalid agreement, default notice, or many other things. In a nutshell , yes, and we can help you.
    • Origin moved to EA App... I know this all too well.  Reach out to Customer Services I would to see what they can do. 
    • Welcome - One of the team will take a look shortly
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Diskmandave -v- Robinson, Way & Co - The Never Ending Story


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I may need to crib that letter if you don't mind. According to their last letter to me I should pay them £1 a month on the 21st of each month, April 21st being first pay day. Oops, I forgot to pay the nice people!! :o

 

http://www.consumeractiongroup.co.uk/forum/general-debt/83713-cca-request-non-compliance.html

 

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/85349-view-inside-whitleblower-thread.html

 

Regards, Dave.

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Wasn't really going to do anything with this until the weekend, but after seeing tifo's letter for CCA non compliance we'ld poke the bear!

 

Think we'll go for a refund as well! :o

 

Here goes letter.......

 

Page1

SWScan00067.jpg

 

Page 2

SWScan00068.jpg

 

This is going by Special Delivery. (EDIT: Recorded Delivery, now I know it will go in the bin!)

 

Let's see what that does then, I imagine they'll start missing my £8 real soon (bless!), so am expecting a 'phone call real soon as well...

 

Can't wait to see the response to this!

 

Well, had to think about it before I did, but... I've posted THAT letter"

 

OMG!! Can't wait for their reply!!!

 

I'll update next time they write or call!

 

Regards, Dave.

 

-----------------------------------------------------------------------------------

Don't forget to click my scales if this post has helped you!

-----------------------------------------------------------------------------------

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Way to go, Dave!

 

Are we taking bets on...

 

1. how long it will take for them to reply;

2. what will be in their reply;

3. will they reply at all?

 

:-D

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Hello Diskmandave, yes i would be interested in any response you get from this company,especially on the refund front :)

 

I have had dealings with this DCA and they took my cash for 6 years or so,its literally "payback time" i hope you are successful in your claim :)

 

Good luck regards S

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Hope you sent some nice soft paper for them as well. ;)

 

After reading that I KNOW they're gonna need it.

 

Get the distinct impression you're having the time of your life. lol

 

This is better than Corro and certainly more entertaining. Thanks DMD. :D

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good luck dave,

i am posting similar letters today requesting my payments back to moorcroft re littlewoods and global debt recovery re llyods tsb,

will be interesting to what transpires, nothing ventured nothing gained imho :)

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Thanks to all of you above! It's great just to know you're there.. ;-)

 

Been on Royal Mail tracking and the letter was delivered this morning.

 

I've got to admit, i'm really nervous about this if i'm to be honest!

 

Guess i'll be getting a 'phone call soon?

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Dave, bet you won't get a quick reply...they'll need a dictionary, and without being able to spell dictionary they won't find it on the book shelf ;)

 

Wishing you the best of luck, I'll be watching for your posts.

 

Cheers, Zim.

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Cheeky Vimto Dave, great for stiffening the backbone even if it does tend to make the knees wobble. :grin:

 

I'd take a bet it's only a temporary wobble on your part, by tomorrow you'll be all fired up and ready to slaughter them and just think how many bottles of backbone stiffener you could get with the compo. :wink:

 

Regards,

 

Tricia. :)

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I'd join you (in spirit as well as fact) but I've got to transcribe a 95 minute interview and doing that 'hunt & pick' style after cheeky vimto could mean I was up all night (and for all the wrong reasons). :(

 

Oh well, I'll get it on ice for when you win. :lol:

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Just out of interest... Does anyone have a blinding SAR for total compliance?

 

i.e. "I want everything".....

 

Just to back up the threats I made in the letter that they signed for today!

 

BLS/LTSB can wait 'til next weekend as they've already admitted there's no agreement, so their threats are empty!

 

If I can get a good total compliance SAR, i'll post it to RW&C in the morning!

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Hi Dave,

 

Don't hold your breath for a reply from your DCA... I have done similar and been competely ignored. My guess is that they will wait and see how far you will pursue it.

 

You can use some of the following in your S.A.R - (Subject Access Request) letter.... just adapt it to your needs, as the one below was intended for an original creditor.

 

Thank you for your letter of xx/xx/2007. However, a Subject Access Request entitles me to receive :

 

A complete list of transactions and charges relating to my entire banking history with your organisation. In other words, I require all transactional data that you have ever held in relation to myself, on all accounts and in all formats, whether in statement form or on fiche.

 

A complete breakdown of all transactions and charges and how they have been applied to my account(s).

 

Copy documentation that gave you the legal authority to sell my personal data to an external company. I also require sight of any documentary evidence to support the sale of any accounts; the Deed/Document of Assignment and/or written confirmation of the details therein.

 

Details of the identity of any individuals or organisations who you have provided with my personal information, together with copies of any letters of instruction, or any contracts entered into between yourselves and the third party, and the relevant dates to which those contracts related.

 

Full details and copies of any documents which you relied upon when you provided my personal or financial information to any individual, organisation or third party.

 

Full copies of any correspondence in postal, email or any other format which you have entered into with any individual, organisation or third party which contains my personal or financial information, or which pertains to myself.

 

Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction.

 

Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.

Please take note that, unless this matter can be resolved between ourselves, I will be commencing County Court proceedings against xxxxxxxx xxxxxxxx for full disclosure under The Data Protection Act, 1998, a full breakdown of transactional charges applied to this account before closure, together with a claim for damages for the unlawful sale of my personal data to an external debt collection company.

 

You are no doubt aware that any non-agreed disclosure of personal data to third parties, without express written permission, is a criminal offence under Section 35, of the Data Protection Act, 1998. A full report will also be submitted to the Information Commissioner. At this point, I would draw your attention to the content of the Data Protection Act 1998, the substance of which should clarify your current position, future conduct and direction regarding my personal data.

 

I will give you 14 days within which to reply. If you do not respond, or you do not respond positively within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments. After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline.

 

Without ambiguity, I trust I make myself perfectly clear, and invite your considered response before taking this matter further.

 

 

Hope it helps. :)

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Hi :)

 

No, nothing at all, I was at least expecting (looking forward to!) a 'phone call this week.

 

I really do hope that RW&C read these forums because i'm going to start the reporting ball off with Trading Standards next week.

 

Regards, Dave.

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Dave

I have, today, reported RW&C to Salford Trading Standards, they were EXTREMELY helpful about this and the say they are alway inundated with complaints about them, they have an allocated officer who deals with them and my complaint is being handled by them.

 

Give them a go, they were certainly worth a phone call in my case.

 

TF x

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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Hi :)

 

No, nothing at all, I was at least expecting (looking forward too!) a 'phone call this week.

 

I really do hope that RW&C read these forums because i'm going to start the reporting ball off with Trading Standards next week.

 

Regards, Dave.

 

We know they do. It must really make them despair:D

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Dave

I have, today, reported RW&C to Salford Trading Standards, they were EXTREMELY helpful about this and the say they are alway inundated with complaints about them, they have an allocated officer who deals with them and my complaint is being handled by them.

 

Give them a go, they were certainly worth a phone call in my case.

 

TF x

I take it Salford because that is RWs local Trading Standards

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Ooops! Must check my post before I say there's no update!

 

Short and sweet it is though...!

 

"In response to your recent correspondence please be advised that we have requested a copy of your signed agreement as requested. We will contact you shortly regarding the outcome of this request."

 

Not on a template letter, but that's it. I'll scan it if anyone really really wants me to, but the only other information on the letter is what i'ld normally black out.

 

Some letter writing to do later methinks?! :rolleyes:

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I take it Salford because that is RWs local Trading Standards

 

Yes they are, easy to find on Google and you can e-mail them then they will call you back.

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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Just a little update...

 

Just called them (i've got to have my fun!).

 

RW: Reference number, name and address please.

(manners haven't improved then!)

DMD: It's Mr DiskmanDave, of blahdy blah...

RW: (Manner changes!) Good Evening Sir, you're speaking to Richard

at Robinson, Way and Company, how can I help you today please.

DMD: I want written details of your company complaints procedure please.

RW: ...... (silence)........ Hold the line please sir I'll be back to you momentarily.

DMD: Thank you.

RW: I can send you our complaints procedure in the post now sir, do you

mind if I ask what the problem is, I may be able to resolve it.

DMD: I'ld like the procedure in the post please, i'll only address it in writing.

RW: That's no problem sir, i'll arrange that right away. Is there anything

else I can help you with today?

DMD: No, thank you, you've been very helpful.

click.......................

 

 

I think they're slowly getting the message!

 

Now preparing files for both Salford & Tameside Trading Standards, go through their complaints procedure, report them to FOS...

 

This is just getting better! All they had to do was send me the bloody agreement and I would have paid the settlement figure they gave me in the first place as it was 50% off in final settlement!!!

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