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    • If you have not kept the original PCN you can always send an SAR to Excel and they have to send you all the info they have on you within a month. failure to do so can lead to you being able to sue them for their failure.......................................nice irony.
    • Thank you and well done  for posting up all those notices it must have have taken you ages.. The entrance sign is very helpful since the headline states                    FREE PARKING FOR CUSTOMERS ONLY in capitals with not time limit mentioned. Underneath and not in capitals they then give the actual times of parking which would not be possible to read when driving into the car park unless you actually stopped and read them. Very unlikely especially arriving at 5.30 pm with possibly other cars behind. On top of that the Notice goes on to say that the terms and conditions are inside the car park so the entrance sign cannot offer a contract it is merely an offer to treat. Inside the car park the signs are mostly too high up and the font size too small to be able to read much of their signs. DCBL have not shown a single sign that can be read on their SAR. Although as they show photographs which were taken the year after your alleged breach we do not know what the signs were when you were there. For instance the new signs showed the charge was then £100 whereas your PCN was for £85. Who knows, when you were there perhaps the time was for 3 hours. They were asked to produce  planning permission which would have been necessary for the ANPR cameras alone and didn't do so. Nor did they provide a copy of the contract-DCBL  "deeming them disproportionate or not relevant to the substantive issues in the dispute" How arrogant and untruthful is that? The contract and planning permission could be vital to having the claim thrown out. I can find no trace of planning permission for the signs nor the cameras on Tonbridge Council planning portal. and the contract of course is highly relevant since some contracts advise the parking rouges that they cannot take motorists to Court. I understand that Europarks are now running that car park which means that nexus didn't  last long before being thrown out.....................................
    • Hi,   I am not sure if I posted this already here but I don't think I did. I attach a judgement that raises very interesting points IMO. Essentially EVRi did their usual non attendance that we normally see, however the judge (for the first time I've seen in these threads) dismissed the notice and awarded me judgement by default because their notice misses the "confirmation of compliance" paragraph. in and out in 3 minutes (aside from the chat at the end with the judge about his problems with evri) Redacted - evri CPR loss.pdf
    • Just to update this. I did apply to strikeout and they did not attend the hearing. I won by defualt and the hearing lasted 5 minutes (court only allocated 15). The judge simply explained that the only matter he was really considering is if the Defendant could have any oral evidence to defend the claim. However he said he had decided that based on their defence, and their misunderstanding of law, and their non attendence he did not think they had any reasonsable chance so he awarded me SJ + Costs on the claim form + the strikeout fee. Luckily when I sent the defendant the order I woke up the next day to a wire trasnfer for the full sum of the judgement
    • Hello, I am wondering if someone can advise. I sold some goods via an online platform who essentially middelmans and authenticates luxury goods.  I have sold over 100 times with them in the past without issue but a while ago I had a sale go wrong, whereby they claim they never received the shoes in the parcel and instead received empty boxes. They wont show any photos of what they received. I considered whether to pursue them or the courier, and decided to pursue them because the UPS tracking indicates no issues at all, but also because they are the ones that contracted with UPS.  I sent them a PAPLOC which they claim was "lengthy and pre written" which is true because I simply adapted a previous one. They rejected any resolution so I issued a claim using an adapated thread from this forum from before against i believe evri. Anyway they filed a defence which essentially says that they think I shipped empty boxes and never shipped the shoes and am commiting fraud. However, I have weight records of every parcel I ship (and have done since 2019) and they have provided no evidence to support their claims. They also failed to comply with CPR request for inspection of certain documents within their defence, such as a report by their authenticator who they claim emptied the box (Although I know this is false because they have had literal job offers for "Warehouse staff" with the job description of opening and sorting incoming orders (OWTTE) so I also think here that I have a ground that they are trying to mislead the court, which once again is likely to obstruct the just disposal of proceedings. The amount is just over £1,000 I'm now wondering whether I should apply to strike out their defence / apply for SJ on the grounds that the defence is totally without merit and will obstruct the just disposal of proceedings by making me wait months for a trial that they are bound to lose and upon them having absolutely no proof to support their claims, and me having weight records, as well as the fact they failed to comply. I am aware the fee for this would be £303 but the trial fee would be £123 itself so the difference is £180. Any advice please?
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Diskmandave -v- Robinson, Way & Co - The Never Ending Story


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I've got one of these from Westcot, which basically triples the alleged debt, have sent it to Trading Standards as well as the OFT. The debt doesn't even exist as the balance on the account is 0.00 and I have proof of that, and proof that their clients have told them four times now that I don't owe them any money.

 

I thought one of the things was they were not to send out documents which may be taken or implied to be part of the process of taking you to court!

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I've got one of these from Westcot, which basically triples the alleged debt, have sent it to Trading Standards as well as the OFT. The debt doesn't even exist as the balance on the account is 0.00 and I have proof of that, and proof that their clients have told them four times now that I don't owe them any money.

 

I thought one of the things was they were not to send out documents which may be taken or implied to be part of the process of taking you to court!

Write to Westcrap and request details of their complaints procedure. Comply with this and if you are not satisfied then the FOS will investigate FAQs - consumer credit complaints

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Another small update!

 

Got the complaints procedure, they've obviously had to send for it given how long it's taken to send it and the fact that it's the London Scottish Bank complaints procedure... If you want to read these it may be a good idea to download them and rotate them in Windows picture viewer.

 

Front..

RWcomps1.jpg

 

Inside..

RWcomps2.jpg

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Just a quick update, i've drafted a 2 page letter under their complaints procedure which is going by Special Delivery tommorow.

 

Though for the moment, i'm not going to scan the letter, it's basically a breakdown of what has happened over the time this has been going on and what action I require from them to prevent me taking this further and further.

 

I'll scan up the letter when I get a resonse and scan that up at the same time.

 

Dave.

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Just a quick note, because I didn't notice it before, the complaints address is...

 

Customer Care Manager,

Risk & Compliance Department,

London Scottish House,

Mount Street,

Manchester,

M2 3LS.

 

Maybe someone who can string more than 2 sentences together will reply??! :rolleyes:

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Just a quick note, because I didn't notice it before, the complaints address is...

 

Customer Care Manager,

Risk & Compliance Department,

London Scottish House,

Mount Street,

Manchester,

M2 3LS.

 

Well... Had a call from Salford Trading Standards this morning and to cut a long chat short(er) the lady who called me said firstly that they hadn't come across RW&C before to which I said this surprised me hugely, she corrected me then because she said that just on basic research because I hadn't provided their address (I stated in the letter, "I'm sure you already know their address!") that whilst their address does exist the postcode they are using is nothing more than a postal drop that is redirected to (wait for it now!) Mount Street in Manchester!!!

 

So the upshot of it is that Salford Trading Standards are now investigating their mis-use of the postal service but have had to hand over my main complaint to Manchester Trading Standards whom she advised me (obviously spoken to a colleague/s) are more than aware of said company Robinson, Way & Co!!

 

So there's going to be 3 lots of TS's sending them letters!! :lol:

 

Going back to my Lowell/Cap1 thread for a mo, Tameside Trading Standards were more than happy to tackle Lowell Financial in Leeds so i'm thinking that i'll be getting them involved as well over the weekend..

 

Now, being one who likes his fun.....:D

One of my colleagues delivers on Salford Quays on a Thursday so I gave him a quick ring this morning and asked him if he wouldn't mind whipping over to Carolina Way and finding LSH and to just go in and ask if xYz company were based at this office as he'ld just been asked to deliver at LSH with no address.... Anyway, he told me when he got there that it was like a completely sealed estate within the estate (Salford Quays) and the security guards wouldn't even talk to him, let alone let him in!! See (from Google Images) photo below!

 

carolina.jpg

 

So what have we got to hide RW&C ??

 

This has certainly made me even more determined now! You know what they say..?

 

dog-with-big-bone.jpg

 

That's the one! ;)

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Just out of interest... Are there any Manchester/North West "meets" planned for this summer?

What about a mass picket of Parsite Central. Digital cameras to be brought. They must be scared with all that security. W (things that hold ships in the water)

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Keeping a close eye on this Dave! I tried to get a complaints procedure out of a company other than RW&C last night, called like you did - was very hard I tell you!

They are obliged legally to have a complaints procedure. If they dont you can report thrm to the FOS

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Just out of interest... Are there any Manchester/North West "meets" planned for this summer?

 

Apologies for going off topic..

 

There was talk of a meet being discussed over in the Bear Garden, but still can't get into it. From memory, members discussing included Ladybird, InKogneeTo...

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Quick update, i've had yet another begging letter in a blue stripey envelope, this time a gentle reminder that being determined to settle the account they appreciate my co-operation! :eek:

 

Ohh and could I please make sure that I send them £9 by Friday! :lol:

 

I'll scan & put it up on Friday when i've a little more time.

 

They've also signed for my 2 page pre-FOS complaint today too, I know it'll just go straight in the bin so I stamped the letter throughout with complaints procedue notices! I'll scan & put that up on Friday too.

 

As for the Manchester meet, it doesn't look all that well supported yet which is a shame as I could hop on a bus straight to Victoria and leave the car at home... Never mind..

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Keeping a close eye on this Dave! I tried to get a complaints procedure out of a company other than RW&C last night, called like you did - was very hard I tell you!

 

I just call them for the fun of it these days, they must have a marker on my account as they don't rise to the bait any more! upset.gifHow things have changed.....

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Well, just a little update, Salford have passed the TS's complaint to Manchester finally. Got the initial letter this morning so will copy and bundle everything up on Saturday for them.. Might just follow through with sending it to Tameside as well now I know they'll deal direct!

 

robwat-ts.jpg

 

They've had my complaint under their complaints procedure for a week as well now and not even acknowledged it which is against their own procedure!

 

Ohh it's all adding up!! yipee.gif

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I've also had that letter today, sent back my client form plus my evidence. They also called me today too which I actually had before the post came, so I outlined everything on the phone and I hope I have enough to back it up.

 

Good Luck Dave!

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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