Jump to content


  • Tweets

  • Posts

    • In short you never communicate with a Debt Collector, they have no power here at all. The snotty letter is only used to respond to a properly worded Letter Before Claim. The only time you would be recommended to contact the PPC is to send the snotty letter. You do nothing but keep the tripe they send you unless you receive a letter before claim.
    • Probably to do with the Creditor accepting the reduced payments claim as part of the IVA. - Thats my guess anyway.  As for the mount outstanding... 60k is incredible and im pretty sure a DRO wouldnt cover that much even after the new legislation.    For you @Alfy - Please stay headstrong and stop worrying. My viewpoint on debt with debt collectors is simple. You are a figure on a spreadsheet loaded into a database for them to run a collection cycle through.  They dont care about emotions or your situation, they just care about paying off their shareholders and trying to turn a profit.  They use varying tactics to increase the pressure on you to the point where you will break. People then fall for this an either cave in to DCAs before doing their own due diligence on the debts that are purchased or turn to IVAs like you have.    They are better ways to handle this and Im glad you feel better after a good nights sleep - I hope you can keep it up. 
    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

NCP PCN - Asda, Cardiff Bay - DCBL DCA sending out letter with enforcement fees on them!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2828 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I can only concur with BA PT and WD in this, No CCJ, so no addition of any fees permissible, this mob must be reported to MOJ PDQ. You are in safe hands belle withBA WD and PT

 

WD it is of great concern that Claire Sandbrook of Sherfarce touts out to these shysters. Perhaps MOJ sdhould remove any license or consents for the Dog The Bounty Hunter wannabee resident in the USA, to be a HCEO?EA here. Well she is now not a UK Resident so should not be operating in debt recovery here any more.

 

Those documents are sufficient for MOJ to kick this shower known as dcbl very hard indeed. They are more cowboy than Parking Eye to say the least.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

  • Replies 172
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Can I personally thank all those with the right experience for aiding this thread.

I wasn't absolutely sure of the situation but I did believe that what they are doing is wrong and I am relieved my belief was justified.

 

Hopefully, this action will earn them 12 points from the BPA as this is a serious case of misleading.

 

No doubt they will say it is a computer error. Nope! Computers don't make errors, people do.

 

As well as reporting them to the MOJ and the BPA, I would inform Trading Standards as they may already have similar cases.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

Trading Standards might be worth a punt SF, and possibly BBC Watchdog.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Trading Standards might be worth a punt SF, and possibly BBC Watchdog.

Cracking idea BN

 

https://ssl.bbc.co.uk/programmes/b006mg74/contact

 

whether watchdog would be interested is another matter

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

It is time that with new Regulations over a year old for the cowboy element to be investigated, outed shamed and shut down. Watchdog Rogue Traders might be a vehicle to kick it off. Well we can hope.

 

Those documents are so wrong and chock full of unlawful charges it is unreal, especially as it is a PPC invoice for parking in a disabled bay at an ASDA

as per belle:

 

"I parked in Asda, Cardiff Bay in a disabled space on a match day.

I literally ran in to put my lottery on. "

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Thank you, I would really appreciate help with a letter :)

 

I am making some enquries about this and will draft something for you later this afternoon.

 

On a slightly different subject, this debt is for a private parking ticket. The legality of these tickets will finally be resolved once and for all tomorrow when the Supreme Court deliver it's judgment in the Barry Beavis case. Fingers and toes all crossed.

Link to post
Share on other sites

I agree with the comments already made, they have illegally edited a prescribed form to infer more powers than they actually have and potentially charge fees that are not permissible.

 

One for the FCA and MoJ to deal with.

Link to post
Share on other sites

I wonder how many other people have received these letters & demands from DCBL. In my view and because they are making folks believe they are acting as an enforcement agent in these cases complaint should also be made to CIVEA, also the terms they are using "second enforcement stage" is something more accustomed to the language HCEOs use and would therefore say complaint must also be made to the HCEOA.

 

Whilst I accept both CIVEA & HCEOA are both self governing bodies for the Enforcement industry this matter is so wrong & DCBL must be brought to book or ostracised for their behaviour. It has been said previously elsewhere that the Authorised HCEO for DCBL is one who lives abroad - the Lord Chancellor is responsible for for these appointments and it would do no wrong to copy the LC with any communications.

 

Members of the Enforcement Industry who post on this Forum have said there is nothing preventing the ordinary Joe Public making a complaint about the actions of the Authorised HCEO or for those who offer themselves as "HCEO for Hire". I assume therefore they have made representations themselves as actions such as these are doing more harm than good to the industry. It appears that the Enforcement sector have learned nothing and wish to press the self destruct button instead.

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

Link to post
Share on other sites

In this instance the main complaints lie with the FCA and the MoJ although the HCEOA may also be interested in some capacity.

 

DCBL's US based HCEO is not a Director of this company nor a shareholder. She merely gives them her authority to enforce High Court writs in her name since the rapid demise of her own company.

 

Strangely, their former HCEO (who gave his name to over 15 companies at one time) is still listed as a Director and minority shareholder.

 

It is always disappointing when a small relatively new company like this continually break rules and regulations. The enforcement industry has made some positive steps in recent years and whilst it's by no means perfect it is these very actions that drag us back.

Link to post
Share on other sites

 

DCBL's US based HCEO is not a Director of this company nor a shareholder. She merely gives them her authority to enforce High Court writs in her name since the rapid demise of her own company.

 

 

Doesn't matter she is not a Director as enforcement is carried out in her name and it is in her own best interests to ensure all the other employees toe the line as it is her neck that the axe will fall on as in the case it looks as if she is condoning their actions.

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

Link to post
Share on other sites

As she is non resident, perhaps she feels untouchable whilst in the USA, and might have no intention of returning to the UK.

More reason for the Lord Chancellor to remove her Certifications.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

It looks like they have used one of their bailiff forms to make it look legit but is in fact just a dca letter. No court ref or the like but a box saying parking charge reference that makes it all official- no it doesnt.

I would be double checking the possibility of a CCJ and then be making a complaint to the FCA about this.

Link to post
Share on other sites

Hi, how would I double check?

Ive checked my credit report and trust online.

Ive definitely not had any court letters.

 

Bailiff Advice is drafting me a letter so im going to wait until I send that before I do anything else.

 

To be honest its all a bit confusing but Im willing to do whatever is necessary to stop them doing this to anyone else.

Belle :)

Edited by belle1995
Link to post
Share on other sites

I meant check previous addresses and if you were looking at credit reference agency reports check with trustonline. As you can see they are relying on a frightening name and bluff t6o make themselves a fortune. This isprobaby a criminal offence if you could but get someone interested in pursuing it but as you havent lost money they wont bother.

Link to post
Share on other sites

I was sent copies all correspondence last night and have carefully compared the Notice of Enforcement from DCBL with the government's statutory notice and it is indeed very interesting to note how DCBL have 'doctored' their notice. It is simply shocking. I will post more on this later today.

Link to post
Share on other sites

Will you be forwarding them suitably redacted to MOJ, with a side by side comparison, Certainly they should be informed of these shenanigans done on behalf of a bottom feeding Private Parking Contractor, to collect on a dodgy Invoice.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Just to add, we have a few more of these. All the same. All relate to either Cardiff Retail Park or Talbot Green. AFAIK, they are no longer at CRP but all of this is being passed to Cardiff Trading Standards. Any more send them there.

Link to post
Share on other sites

I would also add that you can complain to the BPA and the DVLA too. The contract that NGPM have with the DVLA to get keeper details has this clause

 

C3. Debt Collection

C3.1. The Customer shall abide by the FCA Debt Collection Guidance whenever it seeks to recover payment of unpaid Parking Charges from any person.

 

Clearly they (and DCBL who are BPA Members) are in breach of their (KADOE) contract so the BPA/DVLA should be made aware.

Link to post
Share on other sites

I am making some enquries about this and will draft something for you later this afternoon.

 

The legality of these tickets will finally be resolved once and for all tomorrow when the Supreme Court deliver it's judgment in the Barry Beavis case. Fingers and toes all crossed.

 

Sadly, Barry lost his case in the Supreme Court. The judgment is simply shocking.

Link to post
Share on other sites

Sadly, Barry lost his case in the Supreme Court. The judgment is simply shocking.

When will the details be up? Does it give the PPC parasites carte blanche to rip off?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

When will the details be up? Does it give the PPC parasites carte blanche to rip off?

https://www.supremecourt.uk/cases/uksc-2015-0116.html

 

They will certainly try to rip everyone off. After all, that's their business model. It'll be a case of arguing how the ruling does not apply, case by case. E.g. no contract anyway, different circumstances which do not pass the relevant tests (see http://www.hardwicke.co.uk/insights/articles/the-law-on-penalties-after-parkingeye-v-beavis), amount charged is unconscionable and extravagant, ...

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...