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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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      BankFodder

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Mistreated by a Supermarket

123ab
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123ab

123ab

Posted
Posted (edited)

I was treated very badly by a major UK supermarket. To see more of my story, to help me and to find out which UK supermarket I am referring to, please see this link where you can watch a very short video (1:46 minutes long) and fill in a short form (less than one minute).

 

Please fill in this form and share it with your UK contacts.

 

https://docs.google.co

 

In a nutshell, my story is that the supermarket appears to have destroyed evidence that would have proven that it breached my contract and that it has made claims to have addressed the issues I raised but has never shown me any evidence to support its claims.

 

The human resources manager (in training) that I was instructed to see for further information about a forthcoming meeting openly declared on his personal Facebook page that he is "fluent in buls""t and sarcasm"

 

The supermarket has still not answered some important questions.

 

The supermarket still insists that it did not breach my contract.

 

My case has been brushed under the carpet and the company has denied even the things that are written on paper. The company seems to be pleased that I have so far not been able to do anything about the matter.

 

I feel forgotten and feel that I can easily be mistreated by big companies with near impunity. I feel my life has been a joke.

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123ab

123ab

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Im sorry, but i wont be putting my personal details in the form, to find out which supermarket is

 

I really don't see why they are needed

 

Would you fill in the form if your personal details aren't requested?

 

If so, I might change the form.

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123ab

123ab

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What else would the for ask for instead ?

 

I've changed the form now.

 

No need to enter personal details other than name and email address.

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tobyjugg2

tobyjugg2

Posted
Posted
This does look like a clever way to collect email addresses for spam lists.

I struggle to see why the need for such requests.

 

Me too - I strongly suggest you do NOT give out your names and emails

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citizenB

citizenB

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I am not sure that CAG will be happy to allow this link to stay. I am just going to contact our Admin department for some advice.

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BankFodder

BankFodder

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Yes. I'm sorry but I don't think that we can go along with this.

If you have a problem with this supermarket then you can deal with it here but we wouldn't assist the collecting of personal info in this way.

 

Also, please make sure that your posts aren't potentially defamatory.

 

If the manager you refer to has put up something stupid on Facebook, make sure that you get a screen-shot as it is likely to be removed at some point.

 

I am going to take the link out of your opening post

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p3t3r

p3t3r

Posted
Posted

123ab, there is no need for your form! if you are worried about mentioning the supermarket then don't mention it.

 

there is a good site team here, in orange, they will delete things that people write which could potentially get them into trouble.

 

people are here to provide you with advice, not to fell out google document forms.

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postmn

postmn

Posted
Posted (edited)

I saw the original post this morning and thought it smelt well done in digging out that video . noticed he used the same user name as well

Edited by postmn
wrong word
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think about it

think about it

Posted
Posted

Wow, 123ab - that's some video...

 

Perhaps given your clear dissatisfaction with 'supermarket' (love the repeated emphasis: SUPERMARKET!!! in the video...) you were better parting ways when you did.

 

I'm sure that in more inebriated states I've probably said much worse on Facebook, it's for my friends to see and doesn't represent me 'at work' that's what LinkedIn is for. I don't think it's any surprise to anyone that a company would use any reason to invoke the disciplinary procedure just three weeks into someone's employment to review the decision of the recruiters. There's no doubt that it was frustrating and disappointing but pointing out grammatical errors in emails and potentially damaging personal information isn't going to gain any truck. We're all humans, not angels and we're certainly not running to be the next prime minister.

 

Good luck in whatever you're doing now but I honestly think, if only for your own health, that it's probably best that you pen this one down to experience.

My views are my own and are not representative of any organisation. if you've found my post helpful please click on the star below.

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123ab

123ab

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This does look like a clever way to collect email addresses for spam lists.

I struggle to see why the need for such requests.

 

The email address is needed to send the information.

 

The name is needed so that I know what to call you when giving the information.

 

This form has nothing to do with spam.

 

Has anyone watched the two videos? Why would I make those videos (in the longer video I also show screen shots of emails) just to collect data for spam?

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p3t3r

p3t3r

Posted
Posted

your first post, you write "personal" facebook page. it is personal. no reflection on yourself.

it seems that many employers do not treat their employees with respect. we are all just a number.

 

what is written on paper that the supermarket has denied?

 

what outcome do you want to see from this? what are your expectations from this complaint?

 

i do not see what outcome you can achieve since 'supermarket' can treat you as they already have done without any comeback..

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honeybee13

honeybee13

Posted
Posted

Hello there.

 

Why would you need to send information please? Normally, people just post on their threads. As already pointed out it would be vary unwise to give a stranger on the internet one's email address and we don't recommend that at CAG.

 

In terms of being sacked after 3 weeks, that doesn't leave you very many options for redress, sadly.

 

May I ask what you are looking to achive?

 

HB

Illegitimi non carborundum

 

 

 

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GrumpyToSayTheLeast

GrumpyToSayTheLeast

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You were dismissed after three weeks of employment. You say yourself on digital that it was because of poor tine keeping etc. I'm sorry, but there is no comeback. It was within probation and clearly within the 2 year period. You have no grounds to do anything.

Just be careful you yourself don't become the one being sued for defamation or slander. They, nor the manager, appear to have done anything wrong.

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123ab

123ab

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You were dismissed after three weeks of employment. You say yourself on digital that it was because of poor tine keeping etc. I'm sorry, but there is no comeback. It was within probation and clearly within the 2 year period. You have no grounds to do anything.

Just be careful you yourself don't become the one being sued for defamation or slander. They, nor the manager, appear to have done anything wrong.

 

I have already seen lawyers about this case. Not all the lawyers agree with your opinion that the company nor the manager had done anything wrong. In fact, the only lawyer that agreed with your opinion made some errors which have been acknowledged by the solicitor herself as well as by the legal Ombudsman.

 

There are clear terms of the contract which I claim they breached in the way they dismissed me.

 

I have not named any individual or company in public. I am aware that I need to be careful to avoid being sued for defamation.

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123ab

123ab

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what is written on paper that the supermarket has denied?

 

 

For example, the supermarket has denied that the employee handbook formed part of the contract whereas the employee handbook clearly states that parts of the handbook make up the contract of employment.

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123ab

123ab

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So why haven't you sued them yet? If a solicitor is so sure, then why haven't they gone for it.

 

I have answered this in my videos.

 

To win a breach of contract case in a county court you have to show that you suffered financial damages. It is not sufficient to show that your contract was breached.

 

This is the only thing that held me back from suing the company.

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