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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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Parking Eye Claims Court summons


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I have received a Summons,

having overstayed approx. 20 mins in B & Q car park, Sutton on 12/12/13.

 

I ignored the initial correspondence,

 

having looked at advice which I think was out of date.

 

Can someone help me to deal with this.

 

The time limit was 2hrs and 45 mins.

 

The summons is for £85 amount claimed, court fee £15, solicitor's costs £50 - total £150.

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First of all, dont panic. All you need to do at the moment is return the acknowledgement of service back and say you want to defend the claim in its entirety, no for mediation as it is not applicable and that is about that. A defence will be enterd within the prescribed time.

Next you need to go back to the car park and photograph the signage and note its position and whether it can be read clearly on entry to the car park from the driving seat of a car. This is important for ANPR type systems as they dont allow you to consider an offer of contract after you have parked so signage must be at the entrance or half of PE chances of success are gone already.

Next, find out who owns the land. The land registry will tell you this for £3. This is useful to know if B&Q dont own it but are occupiers by way of a lease. Next ask Sutton council if there are any planning restrictions on the use of the land as a car park, often PP is only granted if free parking is allowed and this normally means without restriction. This will also kill any claim for overstaying as PE cannot overrule the Planning Permission.

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Also it would be a good idea to create as much as you can to b and q get as much coverage as you can facebook twitter the lot

 

Formall complaint to them via email and letter telephone would be pointless but get email address for CEO post it here for future refrence!

 

Not how customers should be treated B&Q are guilty in this [problem]

Not how customers should be treated let them know

 

Parking lie have had a bashing in court time to fight back

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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  • 3 weeks later...

The signage is readable from the car driving seat and at the entrance, the land is owned by B & Q and the council have confirmed "this site was given use for retail use with accompanying car park in 1986" which I assume means without any restriction. Does this mean free parking? What should I do now?

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Check with the council that it is without any restrictions.

If that proves to be the case then get a copy of the "Planning Consent".

You will have to go to the council offices and pay may be £1.for the copy...

but as ericsbrother has said "That will kill it stone dead"

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Check with the council that it is without any restrictions.

If that proves to be the case then get a copy of the "Planning Consent".

You will have to go to the council offices and pay may be £1.for the copy...

but as ericsbrother has said "That will kill it stone dead"

if the land is listed as with having no restrictions on it, then there is a good chance that it,s not listed with the tax office and council as a money making operation,thus not paying council tax on the land used for the car park,and not paying paying tax on all monies gained from illegal parking fees. if so you must inform the local authorities involved.

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the local council planning dept will have the info regarding consent for use of land. If it is granted for parking check to see if restrictions were placed upon it by council or by the application itself. Often developers say that they will provide x facilities to get the consent and then try and get away with something else.

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  • 1 month later...

Edit: Meekyou has kindly edited this into paragraphs in post #17. honeybee13

 

Hi, entered a defence online - "there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction".Received the following reply to defence - " 1. The defendant states "there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction". This is not the case. The defendant should be advised that the car park is privately owned and ParkingEye have been contacted by the landowner to manage the site on their behalf. As such, the policies which operate onsite have been decided in conjunction with the landholders, who assess the requirements of motorists along with the need for an efficiently managed car park. A contract can be supplied for the courts reference if requested by the courts prior to the hearing. ParkingEye would also like to add that on the reverse of all the correspondence sent to the defendant, ParkingEye has stated that all appeals should be put in writing and sent to ParkingEye within 28 days. ParkingEye believes that the defendant broke the terms and condisions of parking and that therefore they are required to pay the outstanding charge. However, had the defendant corresponded with us initially, as requested, ParkingEye believes it could have answered many of the defendant's points directly and resolved the matter without having to issue court proceedings. However, as we gave had no correspondence whatsoever from the defendant, we have had no choice but to enter into legal proceedings, and have incurred further costs in prusuing this matter (see attached letter). The purpose of the Small Claims court is to mitigate costs wherever possible. It is not appropriate for a defendant to be at liberty to submit further supplementary defences unchecked, which must then be responded to by the claimant. For this reason, if a defendant wishes to amend a defence, and add further defence points, there is a proper procedure for doing so (see below). ParkingEye has responded to this original fefence, and both sides will now be required to submit a witness statement and documents to be relied on by a court appointment date. Again, tgis should not contain further defence points, and should be a statement of the facts of the case. However, in these cases, it is ParkingEye's experience that defendants will often submit large further defences throughout the process (which require a response) ans will often submit a large further defence in place of a witness statement. These all need to be responded to by the claimant. In order for this process to run smoothly, both defendant and claimant should ensure that the defences to the claim and the replies are contained in as few documents as possible, and that amendments to these documents are sanctioned bt the court. Both parties should also ensure that any defences and replies are filed and served prior to the filing and serving of witness statements, and that further defences or documents are not filed after at or after this time. We would remind the defendant that if they wish to amend their defence they should submit an N244 Form, and pay the relevant fee. Once permission to amend the defence has been granted, this new defence should be submitted both to the claimant and the court. the claimant will then reply to this amended defence. We would request that any amendments to the defence are made in good time, so as to allow the claimant to respond fully prior to the filing and serving of witness statements and documents, as further defence points should not be raised at this stage. ParkingEye will not respond to or acknowledge any further defence received unlesssthe defendant has first had this approved bt the court. This is to ensure that costs are mitigated and that the court time is not wasted on dealing with numerous defence documents and replies. CPR 17.1 states - "(1) aparty may amend his statement of case at any time before it has been served on any other party. (2) if his statement of case has been served, a party may amend it only - (a) with the written consent of all the other parties; or (b) with the permission of the court." Parking Eye would like to state that the defendant was made aware of the Civil Procedure Rules in the Letter Before Claim sent prior to legal action being taken. Parking Eye can supply transcripts of all cases cited, and will do so if required and requested by the court". Help! Don't know what to do now. The court has also offered a free mediation service (if both parties agree).Awaiting your response.

Edited by honeybee13
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Hi fudgemisty

 

Can yo put some paragraphs in please as it is very hard to read a solid wall of text. Use the edit button on your post.

 

If you click on the "double A" icon at the right of the box and also use the "go advanced" button at the bottom of the box then you should be able to pop some spacing in.. Alternatively, hit the carriage return a couple of times where you want spacing to be.

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Hi, entered a defence online - "there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction".Receive d the following reply to defence - " 1. The defendant states "there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction". This is not the case. The defendant should be advised that the car park is privately owned and ParkingEye have been contacted by the landowner to manage the site on their behalf. As such, the policies which operate onsite have been decided in conjunction with the landholders, who assess the requirements of motorists along with the need for an efficiently managed car park. A contract can be supplied for the courts reference if requested by the courts prior to the hearing. ParkingEye would also like to add that on the reverse of all the correspondence sent to the defendant, ParkingEye has stated that all appeals should be put in writing and sent to ParkingEye within 28 days. ParkingEye believes that the defendant broke the terms and condisions of parking and that therefore they are required to pay the outstanding charge. However, had the defendant corresponded with us initially, as requested, ParkingEye believes it could have answered many of the defendant's points directly and resolved the matter without having to issue court proceedings. However, as we gave had no correspondence whatsoever from the defendant, we have had no choice but to enter into legal proceedings, and have incurred further costs in prusuing this matter (see attached letter). The purpose of the small claims court is to mitigate costs wherever possible. It is not appropriate for a defendant to be at liberty to submit further supplementary defences unchecked, which must then be responded to by the claimant. For this reason, if a defendant wishes to amend a defence, and add further defence points, there is a proper procedure for doing so (see below). ParkingEye has responded to this original fefence, and both sides will now be required to submit a witness statement and documents to be relied on by a court appointed date. Again, this should not contain further defence points, and should be a statement of the facts of the case. However, in these cases, it is ParkingEye's experience that defendants will often submit large further defences throughout the process (which require a response) ans will often submit a large further defence in place of a witness statement. These all need to be responded to by the claimant. In order for this process to run smoothly, both defendant and claimant should ensure that the defences to the claim and the replies are contained in as few documents as possible, and that amendments to these documents are sanctioned bt the court. Both parties should also ensure that any defences and replies are filed and served prior to the filing and serving of witness statements, and that further defences or documents are not filed after at or after this time. We would remind the defendant that if they wish to amend their defence they should submit an N244 Form, and pay the relevant fee. Once permission to amend the defence has been granted, this new defence should be submitted both to the claimant and the court. the claimant will then reply to this amended defence. We would request that any amendments to the defence are made in good time, so as to allow the claimant to respond fully prior to the filing and serving of witness statements and documents, as further defence points should not be raised at this stage. ParkingEye will not respond to or acknowledge any further defence received unlesssthe defendant has first had this approved bt the court. This is to ensure that costs are mitigated and that the court time is not wasted on dealing with numerous defence documents and replies. CPR 17.1 states - "(1) aparty may amend his statement of case at any time before it has been served on any other party. (2) if his statement of case has been served, a party may amend it only - (a) with the written consent of all the other parties; or (b) with the permission of the court." Parking Eye would like to state that the defendant was made aware of the Civil Procedure Rules in the Letter Before Claim sent prior to legal action being taken. ParkingEye can supply transcripts of all cases cited, and will do so if required and requested by the court". Help! Don't know what to do now. The court has also offered a free mediation service (if both parties agree).Awaiting your response.

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Tried to put spacing in, will try again.Hi, entered a defence online - there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction".Received the following reply to defence - 1. The defendant states "there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction" This is not the case. The defendant should be advised that the car park is privately owned and parkingeye have been contacted by the landowner to manage the site on their behalf. As such, the policies which operate onsite have been decided in conjunction with the landholders, who assess the requirements of motorists along with the need for an efficiently managed car park. A contract can be supplied for the courts reference if requested by the courts prior to the hearing. 2. ParkingEye would also like to add that on the reverse of all the correspondence sent to the defendant, ParkingEye has stated that all appeals should be put in writing and sent to ParkingEye within 28 days. ParkingEye believes that the defendant broke the terms and condisions of parking and that therefore they are required to pay the outstanding charge. However, had the defendant corresponded with us initially, as requested, ParkingEye believes it could have answered many of the defendant's points directly and resolved the matter without having to issue court proceedings. However, as we gave had no correspondence whatsoever from the defendant, we have had no choice but to enter into legal proceedings, and have incurred further costs in prusuing this matter (see attached letter). 3. The purpose of the small claims court is to mitigate costs wherever possible. It is not appropriate for a defendant to be at liberty to submit further supplementary defences unchecked, which must then be responded to by the claimant. For this reason, if a defendant wishes to amend a defence, and add further defence points, there is a proper procedure for doing so (see below). ParkingEye has responded to this original fefence, and both sides will now be required to submit a witness statement and documents to be relied on by a court appointed date. Again, this should not contain further defence points, and should be a statement of the facts of the case. However, in these cases, it is ParkingEye's experience that defendants will often submit large further defences throughout the process (which require a response) ans will often submit a large further defence in place of a witness statement. These all need to be responded to by the claimant. In order for this process to run smoothly, both defendant and claimant should ensure that the defences to the claim and the replies are contained in as few documents as possible, and that amendments to these documents are sanctioned bt the court. Both parties should also ensure that any defences and replies are filed and served prior to the filing and serving of witness statements, and that further defences or documents are not filed after at or after this time. We would remind the defendant that if they wish to amend their defence they should submit an N244 Form, and pay the relevant fee. Once permission to amend the defence has been granted, this new defence should be submitted both to the claimant and the court. the claimant will then reply to this amended defence. We would request that any amendments to the defence are made in good time, so as to allow the claimant to respond fully prior to the filing and serving of witness statements and documents, as further defence points should not be raised at this stage. ParkingEye will not respond to or acknowledge any further defence received unlesssthe defendant has first had this approved bt the court. This is to ensure that costs are mitigated and that the court time is not wasted on dealing with numerous defence documents and replies. CPR 17.1 states - (1) a party may amend his statement of case at any time before it has been served on any other party. (2) if his statement of case has been served, a party may amend it only - (a) with the written consent of all the other parties; or (b) with the permission of the court.Parking eye would like to state that the defendant was made aware of the Civil Procedure Rules in the Letter Before Claim sent prior to legal action being taken. 4.ParkingEye can supply transcripts of all cases cited, and will do so if required and requested by the court.Help! Don't know what to do now. The court has also offered a free mediation service (if both parties agree).Awaiting your response.

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Receive d the following reply to defence -

 

 

1. The defendant states "there are no planning restrictions on the use of that land as a car park, this means free parking is allowed without restriction"

 

This is not the case. The defendant should be advised that the car park is privately owned and parkingeyeicon have been contacted by the landowner to manage the site on their behalf. As such, the policies which operate onsite have been decided in conjunction with the landholders, who assess the requirements of motorists along with the need for an efficiently managed car park. A contract can be supplied for the courts reference if requested by the courts prior to the hearing.

 

 

2. ParkingEye would also like to add that on the reverse of all the correspondence sent to the defendant, ParkingEye has stated that all appeals should be put in writing and sent to ParkingEye within 28 days.

 

ParkingEye believes that the defendant broke the terms and condisions of parking and that therefore they are required to pay the outstanding charge.

However, had the defendant corresponded with us initially, as requested, ParkingEye believes it could have answered many of the defendant's points directly and resolved the matter without having to issue court proceedings. However, as we gave had no correspondence whatsoever from the defendant, we have had no choice but to enter into legal proceedings, and have incurred further costs in prusuing this matter (see attached letter).

 

 

3. The purpose of the small claimsicon court is to mitigate costs wherever possible.

 

It is not appropriate for a defendant to be at liberty to submit further supplementary defences unchecked, which must then be responded to by the claimant. For this reason, if a defendant wishes to amend a defence, and add further defence points, there is a proper procedure for doing so (see below).

ParkingEye has responded to this original defence, and both sides will now be required to submit a witness statement and documents to be relied on by a court appointed date. Again, this should not contain further defence points, and should be a statement of the facts of the case.

 

However, in these cases, it is ParkingEye's experience that defendants will often submit large further defences throughout the process (which require a response) ans will often submit a large further defence in place of a witness statement.

 

These all need to be responded to by the claimant. In order for this process to run smoothly, both defendant and claimant should ensure that the defences to the claim and the replies are contained in as few documents as possible, and that amendments to these documents are sanctioned bt the court. Both parties should also ensure that any defences and replies are filed and served prior to the filing and serving of witness statements, and that further defences or documents are not filed after at or after this time. We would remind the defendant that

 

if they wish to amend their defence they should submit an N244 Form, and pay the relevant fee. Once permission to amend the defence has been granted, this new defence should be submitted both to the claimant and the court. the claimant will then reply to this amended defence. We would request that any amendments to the defence are made in good time, so as to allow the claimant to respond fully prior to the filing and serving of witness statements and documents, as further defence points should not be raised at this stage. ParkingEye will not respond to or acknowledge any further defence received unlesssthe defendant has first had this approved bt the court. This is to ensure that costs are mitigated and that the court time is not wasted on dealing with numerous defence documents and replies.

 

CPR 17.1 states -

 

(1) a party may amend his statement of case at any time before it has been served on any other party.

(2) if his statement of case has been served, a party may amend it only - (a) with the written consent of all the other parties; or (b) with the permission of the court.

 

Parking eye would like to state that the defendant was made aware of the Civil Procedureicon Rules in the Letter Before Claim sent prior to legal action being taken.

 

 

4.ParkingEye can supply transcripts of all cases cited, and will do so if required and requested by the court.

 

 

 

Help! Don't know what to do now. The court has also offered a free mediation service (if both parties agree).Awaiting your response.

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