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    • thread title updated. so a sold debt. who are the solicitors? TM legal? why didn't ovo do this themselves as they do but chose to sell the debt on for 10p=£1? funny debt you state you reived a letter of claim, why did you not reply too it.? also is there is no indication of the date this bill comes from on the claimform? how do you know its from 2022? what other previous paperwork have you received? please scan page 1 of the claimform and bothsides of ALL previous letters upto one mass pdf read upload carefully. .................. pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
    • Thank you Dave. I've had nothing from Booking.com, just a message via the site from the host. I know I need to check my bank account, just trying to resolve some technical issues. HB  
    • Which Court have you received the claim from ? Civil National Business Centre Name of the Claimant ? JC INTERNATIONAL AQUISITION How many defendant's  joint or self ? Self Date of issue – 22 May 2024  Particulars of Claim What is the claim for – 1. The def owes the claimant £300 in respect of gas and electricity charges supplied by OVO. 2. Debt was assigned to the claimant with notice given to the def. 3. Despite formal demand the def has failed to pay the debt and the claimant claims £300 and further claims interest pursuant to s69 of the CCA 1984. What is the total value of the claim? £385 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Energy debt When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? Moved home and they were the current energy supplier  Is the debt showing on your credit reference files (Experian/Equifax/Etc...) ? No Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt assigned to JC International Were you aware the account had been assigned – did you receive a Notice of Assignment? Not sure probably  Did you receive a Default Notice from the original creditor? Again can't remember but probably  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Changed supplier What was the date of your last payment? Never  Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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petrol instead of diesel


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I did a really stupid thing today, i put petrol by mistake in a diesel car hired from enterprise.

I was surprised after filling up i continued to drive for 70 miles, pulled over for a coffee and the car failed to start after i had finished

 

AA towed me to a local ford garage where they took the car, i was taken to the nearest enterprise and given another vehicle.

 

I realize petrol in diesel is not to bad compared to diesel in petrol. No doubt all that the ford main dealer will do is just pump out the fuel and replace with diesel

 

Anybody got any idea on what this is going to cost me, An hours labour at least and a gallon of fuel no doubt

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I did it a year ago and it cost £130 to drain tank and dispose of spoiled fuel. Then of course I had to re-fill at around £80. I hadn't even left the forecourt. Unfortunately it may cost you a LOT more if your engine is damaged.

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well ive been told that as long asd you do not turn the ignition on you can get away with draining the fuel the problems start when you turn the ignition on . I hate to say it you might have a very expensive bill

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Not sure what this is doing in the legal forum...thread moved to the appropriate forum.

 

Andy

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Took the replacement hire car back to enterprise this morning

 

I was told that as i had paid the extra insurance premium for 2 days (20.00) on top of the normal cost, my liability will be only £100 instead of £600 if applicable

 

i am a bit happier now

 

Glad i purchased that extra insurance now

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  • 1 month later...

ff5a1f6d-db70-44aa-97d3-7883ca574004_zps1b5ec7f3.jpg

 

It seems my transgression for putting petrol instead of diesel has come back to haunt me.

 

It looks like they are going to charge me the full replacement cost of the vehicle after they have done the repairs

 

When i took out the extended damage waiver insurance, i was told that if anything happened to the vehicle, i would not be held liable. Now buried in the small print is an exemption saying the wrong fuel is an exemption to the extended insurance. That has to be surly an unfair term?

 

i need some serious suggestions now please people

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It looks like they are going to charge me the full replacement cost of the vehicle after they have done the repairs

 

The letter says "you are obliged to pay us the fair market value of our vehicle". That, to me, doesn't say "full replacement cost", it says you must buy the vehicle off them.

 

Then they mention repairing the vehicle, surely they can either charge you one or the other, but not both. Either charge you for the repairs to make the vehicle good, or you buy them another vehicle, and the old vehicle becomes yours.

 

Also, if you were categorically told "if anything happened to the vehicle, i would not be held liable", without mention of any exemptions in the T&Cs, and you were also told you wouldn't be held liable for more than £100 when you returned the vehicle because you purchased the extra insurance, I would argue that it is an unfair term, and it wasn't brought to your attention on 2 occasions.

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Just a thought on this

 

If i did not take out the extended insurance, the amount to pay in any accident or damage claim would be the first £600 of any claim. The issue of the wrong fuel get out clause is in the extended insurance. So logically i should only be hit with £600 as the fuel clause on relates to the extended insurance waiver. The wrong fuel clause is no ware to be seen in the normal, not extended insurance waiver T&C

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They're just pointing out what they'd expect for the car if it's a total loss and what their terms and conditions allow for it. As the car isn't a total loss, they'll invoice for the cost of repair, however this isn't going to be cheap.

 

The car has a common rail injection system which uses very high fuel pressures, the pump and injectors are high precision components which rely on lubrication by the fuel. So to fix the car properly (thus keeping it's manufacturers warranty) it would need a new pump, injectors, fuel filter. fuel lines and possibly a fuel tank, as the fuel returned to the tank could contain metal shards from the fuel pump, this isn't going to be cheap.

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well they are going to have problems, i will fight any court claim in that i was told that paying for this extra insurance would cover any damage to the vehicle, i was not told of this fuel policy

 

plus this fuel policy only mentions the extra insurance, the normal insurance excess is £600, so that will be the max expected to pay

 

also i am on ESA at the moment through a disability, they can have it back, at a £1.00 a week if they do get judgement against me

Edited by squaddie
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Have you checked the scope of any Home Insurance Personal Liability Insurance or any legal cover provided by that ? This would be a Home Contents policy. They often exclude Motor vehicle related liability type situations, but maybe worth checking, if you have Insurance.

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IMHO this comes under the category of negligence and a normal insurance policy will not cover that! unless it specifically included ( and some do ).

It is not an accident, unforseen occurance ( although it should be as lots of people do it ) or third party act.

So therefore you may be liable for all costs to put the car right.

Having said above, I would stick with, that is what you paid the extra insurance for and your liability should be limited to that.

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065c88bf-e9de-4d6d-aa6c-230cd0cc8852_zps39b2e330.jpg

 

 

Well then

 

Enterprise rent a car has just sent me the invoice, total damage to the car was two grand. they state as i had the extra insurance, my liability will be only £100 in full and final settlement:whoo:

 

CREDIT WHERE CREDIT IS DUE:-)

 

I do not very often give praises to companies on this forum, but Enterprise, you have exceeded my expectations in customer service and is something to be proud off, I salute you :-D

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