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Everything posted by afcwben

  1. so a way of claiming an extra £5.00 off motorists. I know that they have also charged this to people driving petrol cars and stating they are unable to refund this
  2. So it seems if you use Ringo and have a diesel car they charge a £5.00 levy, this is not passed on to the government. Sounds like a total scam
  3. There is not much of a chronology, he turns up at random times if he ever did, the simple facts are loan applied for home improvements granted by the bank secured on property Builder details work he will carry out commences work December 2020 Outside walls (still unrendered) and roof build March 2021 Water disconnected toilet removed March 2021 Toilet installed incorrectly May 2021 Builder has not been on site since March 2021 Regular requests for builder to attend site since March 2021, builder promises attendance but does not appear After 6 months this job has caused emotional problems for Daughter Mat asked another builder to look at the work done so far he stated the walls need re plastering and the toilet is not installed properly, the bathroom window has been fitted incorrectly, majority of plumbing will have to be re done
  4. secured loan for home improvement it was to extend a bathroom, the loan was take out as they didn't have a spare 10k. @bankfiodder yes that them
  5. Loan was secured on the property specifically for this project Work commenced Dec 2020 Contract was schedule detailing what the would do total value £10,000 Total paid to date 7,500 Money paid direct to builder loan deposited in step daughters bank builders name is Danny Burrows, but headed pasper is A.Wright & Sons (builders & Stonemasons)
  6. My step daughter got home improvement loan to redo her bathroom. The builder has turned out to be utterly incompetent, does not turn up any more, we had another builder who came and viewed the work and pointed out the numerous problems but it can be rectified. Still have a balance to pay on the contract but work is no where near completion, do we have the right to give the builder notice and advice the cost of rectifying his work will be down to him, do we contact the loan company, tradign standards any one else? Grateful for any help
  7. Is there a website that lists speed limits at any particular day, I am looking for clockwise M25 junction 5
  8. Thanks for your help in this I wioll give the bank a call and yes I do record my calls
  9. I always pay for online stuff with a credit card just in case so assume I would have to charge this back as they are choosing to ignore my rights
  10. sorry again, ordered 06/04/2020 received 21/04/2020, advised of problem 22/04/2020
  11. Sorry about that here is their site https://www.defygaminguk.com/
  12. The item was 69.99 and i have asserted my rights but they claim they are acting with the act
  13. This was bought on linedoes this effect my right? I emailed the supplier and this is their reply "This is a hand made and personalised item so it is not eligible for a refund, only a repair. This is standard industry practice and is inline with the consumer rights act."
  14. Hi, I bought a bespoke x box controller that was bespoke. Received it and it does not work, do I have any rights to return it for a refund or do I have to accept a repair, they have stated under their T&C's they wont refund as it is bespoke, where do I stand legally?
  15. I worked for a company that dealt with lots of customers and sometimes refunds had to be issued. Due to regulations the money had to be refunded to the original account (to prevent fraud) where the account had been closed the bank would return the money back to us, when this happened we would then contact the customer to ask for new bank details, we were not allowed to refund money to a different account unless we had been advised by the bank the account was closed. So the OP will get thier refund, it just may take longer than normal
  16. At the end of this if you have not had the tax deducted then you owe HMRC tax and will have to pay it. There could have been a case if tax was deducted and not paid to HMRC, the complaint against the company seems to be that they are possibly incompetent and they may not have paid any Employers NI, you will will also have to pay employee NI on top of any Income Tax not paid. Do you still work for the company have you asked them why?
  17. also depends on how much the op was earning may have been below the tax threshold
  18. did the company show tax being deducted on your payslip?and is there a tax code?
  19. thank you to all who have replied, I was fortunate enough to start a new job on the 30th March so I will take that as a blessing in itself
  20. I worked for a company before leaving them in Mid March. Normally they pay a bonus but they said they wouldn't pay me as I left before the end of the quarter. They state the bonus is "discretionary" which appears to mean we don't pay it if we don't want to. My contract states nothing about the bonus except where it mentions "Termination of employment", where the company terminates your employment you will not recieve a bonus. this doesnt make sense becoause if they terminate your employment on any day except the last day of a quarter based on their explanation you wouldn't get a bonus. Do I have any rights? I have written to them escalating until my last email was to the MD which has not been replied to.
  21. An update. I emailed BG as recommended and I recieved a call from them shortly after. They were very sympathetic to my sons condition and agreed a porepayment meter would be completely unsuitable. They have also p;ut ime in touch witha charity that will help my son on his utility bills. I have to say I was impressed with the help British Gas gave and I thank all of you for giving me a steer in the right direction. Thank you
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