Jump to content


  • Tweets

  • Posts

    • Yeah I figured, unlikely I'll need credit anyway mortgage all paid off etc so I'll take that on the chin and learn from the experience. Probably would've beaten that too had I remembered the protocol, first time ever going through the process though sob it wasn't familiar to me  Oh well  
    • This is my slightly amended WS taking on board your previous comments, any suggestions for amendments would be most appreciated.  Thank you for you time.   1.        I am the Defendant in this matter. 2.        The facts in this statement come from my personal knowledge. 3.        I became aware of original Judgement following a routine credit check on or around 14th September 2020. 4.        The alleged Letter of Claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address. 5.        The Judgement debt was not familiar to me so I began investigations to ascertain what the debt related to and how such a figure had been equated in any event. 6.        I made immediate contact with the Court, the Claimant Solicitors and the Claimants thereafter, asking them to provide me with a copy of the original loan agreement but this was not provided to me.  7.        I sent a Data Subject access Request to Barclays but no agreement was provided – See appendix 1 which details the timeline of communication between myself and Barclaycard as well as copies of correspondence between us. 8.        I do not admit to entering an agreement with Barclaycard in 2000. 9.       The claimant has failed to comply with the additional directions ordered by District Judge Davis and therefore this claim should be automatically struck out.  10.    The claimants have failed to disclose a true executed copy of the original agreement they refer to within the particulars of this claim. They are not entitled to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974 12.   The reconstituted standard Barclaycard agreement that the claimant has included in the court bundle does not satisfy any CCA request and so the claimant is and remains in default of my CCA request and therefore unable to enforce the alleged agreement. 13.  The claimants have failed to provide proof the assignment, such as a deed of assignment. 14.  The claimant has failed to provide a statement of account setting out how the alleged debt accrued under that agreement 15.   Despite numerous requests to the claimant, I have still not seen any evidence, such as an original agreement or deed of assignment, that substantiates the claimant’s assertion that I owe the debt to the claimant, nor evidence of how the debt was accrued. 16.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
    • A set aside application costs £275 which is more than the judgement so not worth it. Not that they would grant a set aside anyway.  Set asides are granted, for example, to people who moved and didn't get the court papers, so have a genuine reason for not defending.  Forgetting doesn't count. Your only choices are to pay up within 30 days, or defy the court and not pay.  If the latter, we've never seen a PPC enforce judgement for a single ticket, ever, you would get away without paying - but you would have a CCJ and a knackered credit file for six years.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Very/NDR catalogue PENALTY charges reclaim - filing for court **WON***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3644 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

:madgrin:Thanks for your reply citizenb, although i really am completely out of my depth i have no idea what im talking about and have just copied this info as suggested and adapted it where i thought necessary but the most of it goes comepltely over my head. The paragraph you are referring to I copied from someone elses POC, have i copied incorrectly or are you saying that im not in a position to claim anything back, Im confused becuase I just dont knwo what im doing, I dont know if what that paragraph implies is correct becuase Im not entirely sure i understand what it means!

 

Is this correct ? Surely if you believed they would slap charges on whether you were one hour, one day or one month late.. it would influence your decision to enter into an agreement.. wouldnt it ?

 

 

Link to post
Share on other sites

  • Replies 107
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

here is one for the peeps = paid my account on net by debit card 22.30 hrs last night, find online statement stats that Late payment charge as of the 13th, but 13th payment shows as the 14th i.e. before it is the 14th, yet old statement states to be paid by the DEC 14th?

:mad2::-x:jaw::sad:
Link to post
Share on other sites

1. The Claimant entered into an agreement (“The Agreement”) with the Defendant on or around 10/11/2007, whereby the Defendant was to advance credit facilities to the Claimant under a running credit account, Account no xxxxxxxxxx ("The Account").

 

2. The Agreement essentially consisted of the Defendant providing the Claimant with a credit account which would allow the Claimant to make purchases from the Shop Direct Group. In return the Defendant was entitled to charge interest at the published rate.

 

3. The Agreement was a Regulated Agreement for the purposes of the Consumer Credit Act 1974.

 

4. At all material times the contract was subject to the Defendant’s standard terms and conditions which could be varied from time to time.

 

 

Summary

 

5. Throughout the course of the Agreement, the Defendant has added numerous default charges to the Account for the Claimant’s failure to make the minimum payment on the due date and or for exceeding the credit limit and or if a payment is returned. (Full particulars are set out in schedule 2).

 

6. The default charges were applied in accordance with the standard terms of The Agreement which were:

a). A penalty payable on breach of contract and thus unenforceable and

b) An unfair term under the Unfair Terms in Consumer Contracts Regulations 1999(“The Regulations”) and therefore not binding on the Claimant.

 

 

7. The Claimant is accordingly entitled to repayment of the sums wrongly added to the Account.

 

The Charges

 

 

8. The standard Terms of the Agreement in substance provided as follows:

(a) The Defendant would provide the Claimant with The Account. The Claimant was entitled to use the Account to make purchases. The Defendant could unilaterally change the Limit with no written notice to claimant.

(b) The Defendant was entitled to charge interest on the purchases at the published rate.

© The Claimant was to pay the minimum payment by the due date as notified in the 4 weekly statements.

(d) In addition the Defendant was entitled to charge administration fees (“theCharges”) where the Claimant did not pay on the due date or had a payment returned. The Charges are currently £12 for each transgression.

 

Penalty

 

9. The Charges were payable on breach of contract by the Claimant.

 

10. The amount of the Charges exceeded any genuine pre-estimate of the damage which would have been suffered by the company in relation to the Claimant’s transgressions.

 

11. In the premises the Charges were punitive and a penalty and thus unenforceable at common law.

 

The Regulations

 

 

12. At all material times the Claimant was a consumer within the Regulations.

 

13. At all material times the terms of the Agreement providing for the Charges were unfair within regulation 5 of the Regulations in that contrary to the requirement of good faith they caused a significant imbalance in the parties' rights and obligations to the detriment of the Claimant.

 

14. Without prejudice icon to the burden of proof, the Claimant will refer to the following matters in support of the contention that the terms are to be assessed as unfair as at the time of the conclusion of the Agreement, and of each revision to the Standard Terms.

(1)The terms relating to Charges were standard terms; they would not be individually negotiated.

(2)The Charges were a penalty for breach of contract.

(3)The Charges exceeded the costs which the Company could have expected to incur in dealing with late payments or returned payments.

(4)Accordingly the Charges were a disproportionate charge incurred by the Claimant for their failure to meet their contractual obligation and thus within the ambit of Schedule 2 (1) (e) of the Regulations and indicative of an unfair term.

(5) As the Company knew, the Charges were of subsidiary importance to the customer in the context of the Agreement as a whole and would not influence the making of the Agreement.

(6) As the Defendant knew, the Claimant had no means of assessing the fairness of the Charges.

(7) In the premises, the effect of the Charges would be prejudicial to the customer who incurred them, and cause an imbalance in the relations of the parties to the Agreement by subordinating the customer’s interests to those of the Defendant in a way which was inequitable.

 

15. Without prejudice icon to the burden of proof,t he Claimant will contend that the terms imposing the Charges are not core terms under regulation 6 of the Regulations and relies on the following matters.

(1) The assessment of fairness does not relate to terms which define the main or core subject matter of the Agreement.

(2) The assessment of fairness does not relate to the adequacy of the price or remuneration as against the goods or services supplied in exchange (in other words, whether or not the relevant services were value for money).

(3) The Charges are correctly described as default charges by the Defendant in the key information provided to new customers.

 

16. By reason of the said matters the terms were not binding under regulation 8 of the Regulations.

 

17. The Defendant wrongly applied Charges to the Account totalling some £576.00 between 10/11/2007 and 08/09/2012 Particulars appear from Schedule 2.

 

18. On 25/09/2012 the Claimant demanded repayment of the sums wrongly applied.

 

19. The Defendant has not repaid them or any of them.

 

And the Claimant claims

 

(1) A declaration that the sums totalling £576.00 have wrongly been applied to the Account

 

(2) Payment of the said sum of £576.00 and interest of £1462.19 applied by the Defendant thereon.

 

(3) Interest under section 69 of the County Courts Act 1984 at the rate of 8% per annum from the date of payment of the Charge to date in the sum of £163.06 and at the daily rate of [ xx ] until judgment or sooner payment.

 

(4) Court costs of £80.00

I believe that the facts stated in these particulars, comprising of x pages are true.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

tided it up but still need legal head to go over it.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

My reading is that cause you are that desperate to get credit then it would not bear any relation to you to apply for it

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

Popping in as requested.Surrey you did not enter in to an agreement with NDR I understand it was ShopDirect. Is this account an Assignment?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 4 weeks later...

Hi Andy, I didnt realise I had a reply to this thread so sorry for the late reply, yes the account was shop direct and they then passed it on to NDR

thank you for your help

Popping in as requested.Surrey you did not enter in to an agreement with NDR I understand it was ShopDirect. Is this account an Assignment?

 

Regards

 

Andy

Link to post
Share on other sites

  • 3 weeks later...

Hi Andyorch, yes when i got into arrears with shop direct i then was chased by NDR for the money, thnak you for your help

Popping in as requested.Surrey you did not enter in to an agreement with NDR I understand it was ShopDirect. Is this account an Assignment?

 

Regards

 

Andy

Link to post
Share on other sites

  • 1 month later...

Perhaps a recap of where you are up to surrey would be of benefit ..have you issued your claim?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi andyorch, just wondering am i ok to go ahead and complete the money claim online which indainfile has provided above for me? Im not quite sure where i am on this, thanks for your help

Popping in as requested.Surrey you did not enter in to an agreement with NDR I understand it was ShopDirect. Is this account an Assignment?

 

Regards

 

Andy

Link to post
Share on other sites

What name have you cited as the Defendant on your PoC?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi andy!

No I havent issued anything yet, I read the thread by IdainFife, which seems to have the Particulars in claim all written for me (Thank you very much idainfife!) - and her message below that one, says we just need a legal head to check over it, so as far as I know I was waiting for that to happen, i think thats where I am !

Link to post
Share on other sites

What name have you cited as the Defendant on your PoC?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Just make sure that you are claiming against the correct name....also I would now wait until 1st April to submit as the SCT thresholds change and so you will have further protection.

 

:- http://www.consumeractiongroup.co.uk/forum/showthread.php?384582-NEW-CPR-changes-applicable-from-1st-April-2013(2-Viewing)-nbsp

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

thanks Andyorch, the debt was with 'Very', 'NDR' were the company that i was making payments to, then when i wrote and asked them to refund unlawful admin charges the reply cam from 'SHOP DIRECT GROUP', so am i right in saying the name is Shop Direct Group? Thanks fo ryour help!

Just make sure that you are claiming against the correct name....also I would now wait until 1st April to submit as the SCT thresholds change and so you will have further protection.

 

:- http://www.consumeractiongroup.co.uk/forum/showthread.php?384582-NEW-CPR-changes-applicable-from-1st-April-2013(2-Viewing)-nbsp

 

Regards

 

Andy

Link to post
Share on other sites

  • 1 month later...

yes

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

ill keep this thread posted with updates! thank you for the good luck wishes , fingers crossed :)

hello

 

Do you have an update on this?nI have a strong feeling ill be taking Shop Direct Group to court soonn....Would love an update!

 

Thanks!!!

 

Good Luck!

Link to post
Share on other sites

Hi to anyone that can help, just completing the money claim online and im just at the 'particulars of claim ' section, the box will only allow a short amount of text and not the whole POC's that were drafted on this thread. Do I sned these seperately or something by post? Cheers for any advice here!

yes

 

dx

Link to post
Share on other sites

You can serve a more particularised PoC in addition to the short text....you must state that you are doing so within your PoC.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 1 month later...

Thanks Andyorch, Ive not done this before so please excuse if these are stupid questions! Do I just state in the POC section for example "POC attached" and then attach the relevant word doc containing the POC?

 

I was also wondering what would happen if for example my POC contained some information that was incorrect, being as I have copied someone elses (as i have copied from someone previously who made a credit card claim) If the POC did contain confusing info would they just return it or quesry it with me, or would i just instantly lose?

 

Thank you very much for your help

Getting nearer to issuing my first claim! :madgrin: -

You can serve a more particularised PoC in addition to the short text....you must state that you are doing so within your PoC.

 

Regards

 

Andy

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...