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    • Unpaid wages should be pretty straightforward if you did the work. Don't be intimidated. You need only show you were due money, and did not get money.   The risk is that they have no money to pay you (and legal fees) - frankly a solicitor maybe be costing them more than your claim is for and I might have expected them to make a commercial decision to settle before this point regardless of the merits of the case.
    • Thanks so much FTMDave.  This is so much better   I'm still tempted to leave the blue section in is as if I lose it will at least save me a little bit of money.  But I get your point that it's pretty superfluous.   Thinking I'll get this in the post on Monday unless you think it's worth delaying?   
    • Hi All I have now received a Final Reminder, which I have attached. Can you confirm that I should still ignore this letter and take no further action. It does not appear to say "Letter of Claim" anywhere on the document but I just wanted to check with you all. Many thanks FightUnfairParkingTickets Parking Charge Final Reminder issued 29th May 2024.pdf
    • Hello I am a resident of a communal block of flats owned by a Housing Association and since Tuesday 14th May 2024 Matthews and Tannert had put up scaffolding for a job on the roof last week, which was up for the best part of nine days. They had removed the scaffolding on Thursday 23rd May 2024 but my Sky box is still not working because of the satellite dish outside, and I was wondering whether the scaffolders had touched the dish while it was there and as a result had probably knocked the dish and probably made the dish go out of signal or whatever. I needed someone to check this out as well as to see my Sky box to see what could be the problem, and hopefully sort this out. I have had my Sky Digibox for many years and I have got recordings saved on them that I have had a long time - it would break my heart if I had lost them forever.       I contacted Sky but I almost made the mistake of accepting an offer where I would have to pay £31.50 and wait a whole month without television in my front room for it. I am in debt at the moment and I don't want all this on top of everything else - thankfully I have since cancelled it two weeks later when I told the person on the phone that it is the dish which is at fault as well as the fact that I live in a communal Housing Association property, and so that is one of very few weights off my mind. I emailed the Housing Association's Repairs department and they said that they will contact an electrical company to come out and see to the dish outside. I received a telephone call on Friday 24th May from the man to say that he will arrive on Wednesday 29th May 2024 to do the job. He arrived at around 9.40 am on Wednesday as promised; he went into my flat and had a look at the Sky box and saw the blue screen on my front room TV set, indicating no signal. He also looked outside as to where the dish was.  The main problem was that the ladders that he had with him were not enough to reach the dish outside as the dish was towards the top of the building - obviously the Health and Safety aspect of the job didn't allow him to do this. He then mentioned that whether he could do the job as a result of getting onto the roof and doing it like that as the dish is closer to the top. He said that he needed the key to enter the loft part of the building in order to reach this, and he needed to contact the Housing Officer at the Housing Association who had key to this, but lo and behold, he came on the Wednesday to do the job, and guess what? Wednesday was the Housing Officer's day off and so therefore he was unable to contact him for the key so that he could do the job! I just couldn't believe it myself. I am personally annoyed because this has not been sorted, and the man who came to do this is also annoyed because he came all the way to Nottingham from Peterborough, and he said to me that he won't get paid if he cannot do the job, so you see, we are both angry about this for different reasons. We are both in the same boat with regards to frustration, and we both want to see a conclusion to this, once and for all. Sometimes I wish that I didn't live in a flat which is in a communal building and I am thinking of getting a transfer to a one bedroom flat that isn't in that sort of place. I pay around £85 a month in a Direct Debit to Sky to receive their TV services which I cannot use at the moment, and I don't have much money in my bank account as it is due to one thing and another. I also pay nearly £14 a month to TV Licensing so that I can legally watch TV in my front room. I pay for Sky hence the fact that I want the Sky service in my front room and not Freeview. Also, as the General Election is coming up in five weeks' time, I want the satellite TV to be working properly so that I can catch up with what is on the news channels, and I feel rather "cut off" from that at the moment, and I want it working in time for Thursday 4th July 2024 for ovbious reasons . I have Freeview in my bedroom, but that is not the point  - I don't want to be limited to my bedroom every time I want to watch TV. I have tried putting the Freeview in te front room but it doesn't seem compatable for the same uses that I usually have Sky for.  Sunday 9th June 2024 is Day 27 of the satellite TV not working in my flat, and I feel that something needs to be done about this. You can take this message as a complaint if you like, but nevertheless, I want this message to be acknowledged and also something to be done about what has happened. I have enough on my plate with regards to health problems and depression without things like this making things worse. I would appreciate it if something was done.  I don't like naming and shaming but it is Matthews and Tannert's fault that I am in this situation in the first place, and sometimes I wish that I could sue them. In a nutshell, I have had more than enough after being without TV in the my front room for nearly four weeks. Also, at a time like this, I am missing so much of interest on TV what with the General Election comning up in just a few weeks.
    • There's no facility for a settlement "out of court" as such. But matters that are started under the "Single Justice" (SJ) Procedure can often be concluded without the defendant appearing. The SJ procedure, as the name suggests, involves a single magistrate, sitting in an office with a legal advisor, dealing with matters "on papers" only. Nobody else can attend. The SJ deals with straightforward guilty pleas. Anything where the SJ believes the defendant should appear, or which should be dealt with by the "ordinary" court are adjourned o a hearing in the normal magistrates'  court .As well as this, all defendants have the right to a hearing in the normal court if they wish. Nobody is forced to have their case heard under he SJP.  In particular, as far as traffic matters go, a SJ will not disqualify a driver and if a ban is to be considered, the case will be passed over to the normal court. Because, following your SD, you will be pleading Not Guilty (and offering the "deal"), your case would usually be heard in the normal court, meaning a personal appearance. To be honest, performing your SD at the court is a more straightforward way of doing things. It avoids any possible hitches involved in serving he SD on the court. But of course, as I said, most courts have backlogs which mean an SD may not be quickly accommodated. If you do end up doing your SD before a solicitor, check with them the protocol for serving it on the court. Do let us know what the solicitor says about Wednesday.    
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NCO Europe KEEP calling!


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I HOPE they GIVE ME A JOB..............

 

Hello, I want to know if you have any jobs on the go. I am arrogant, loud, ignorant, abusive and love putting the phone down on my customers. Additionally, I am able to harrass, send pointless letters and intimidate members of my clients family. I understand that your policy is to call people and not say who is speaking...and when asked, to put the phone down on them and abuse innocent people upto as late as 9pm even though children are in bed.

 

I feel that I am most suited to this position because, like your other staff, I am a complete waste of space, have very little communication skills or qualifications and am desperate to earn pathetic wages for long boring hours being bossed around by gormless team leaders.

 

I hope you will consider me for the position of "Mr Telephone Caller" at your Preston office in the UK. I love Preston, it is such a fabulous bustling city with lots of fast food joints and loose women. I will fit in perfectly there.

 

Lots of love

Your future employee and bestest friend in the wurld

 

ha ha ha ha you will get a job with them then. send above off to them :D

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well NCO just offerd me 25% off if i pay them with in 14 days WOW guess they are a bit peeved as they cant get hold of me by phone i changed the no and not by email either i blocked them there too .as if i am going to pay up DONT THINK SO i would love to go to court and let them not only show me a credit agrement i singed .but to let the judge know what a ****** organization pay pal are to allow honest people to be riped off

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Great thread and lots of useful information!

 

I have had debt collectors calling me for about a year now, I just ignore them and eventually the stop but a Paypal debt has been passed to NCO and they call a few times a day. I have no problem with wasting their time and just fobbing them off, the problem is and what really is annoying me is they cant even say my name! The guy can hardly talk english when I answer the phone and say hello he says:

 

I WANT TO TALK TO "Name i cant say properly"

 

I say you want to or you wish to? And it just goes from there. They refuse to say who they are although 1471 3 returns the call to NCO Europe. Total **** in my opinion and I am glad others are not taking these cowboys seriously!

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Great thread and lots of useful information!

 

I have had debt collectors calling me for about a year now, I just ignore them and eventually the stop but a Paypal debt has been passed to NCO and they call a few times a day. I have no problem with wasting their time and just fobbing them off, the problem is and what really is annoying me is they cant even say my name! The guy can hardly talk english when I answer the phone and say hello he says:

 

I WANT TO TALK TO "Name i cant say properly"

 

I say you want to or you wish to? And it just goes from there. They refuse to say who they are although 1471 3 returns the call to NCO Europe. Total **** in my opinion and I am glad others are not taking these cowboys seriously!

Without appearing to be racist which I certainly am not I find trying to speak to them with correct usage of the quuens English is always a source of fun as is replying to their questions with a question. Once you get them off their prepared script you have them beaten

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Well, there time was up with my CCA request on Monday. Duly sent letter of complaint to Lancashire Trading Standards and a very nice letter to Mr S Leatham-Locke telling him to take my number of their system. See whether he complies, if he doesn't I feel another complaint coming on.

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Without appearing to be racist which I certainly am not I find trying to speak to them with correct usage of the quuens English is always a source of fun as is replying to their questions with a question. Once you get them off their prepared script you have them beaten

 

 

I do the exact same, they just get wound up and put the phone down.

 

Slightly off topic but I refuse to talk to them call centers abroad for the simple reason I was laid off work because our company out-sourced staff to India just so the company could save a few quid hundreds of us lost our jobs. The big companies just dont care any more BANKS included.

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I LIKE THE WAY YOU ARE ALL AGAINST NCO FOR US THAT WORK THERE IT PAYS THE BILLS AND IM SURE U MUST REALISE THAT WE ARE ACTING ON BEHALF OF CLIENTS. ALSO TO CLARIFY A FEW THINGS WE ARE ACTUALLY ENTILTED TO CALL PEOPLE TWICE A DAY BEFORE IT IS CLASSED AS HARRASSMENT. IF THERE IS A MISTAKE WITH AN ACC WE DO WHAT WE CAN TO RESOLVE THE MATTER ON YOUR BEHALF AND WITH OUR CLIENTS. TO BE HONEST ITS A JOB IT PAYS THE BILLS AND IF U DONT WANT US TO CALL YOU THEN PAY UP AFTER ALL WE HAVE A LIVING TO MAKE ASWELL

 

:p

 

sorry pal but your company calls me all day everyday and alway more than 8 times a day so thats constitutes harrassment to me when your company call me all they say is "is mr so and so there i say yes whos speaking they say confirm your details first and well tell you.

sorry but untill i know who nco europe are and what debt they are chasing up im not giving any of my details over the phone.

and monday just gone was the best call of all it went like this

"after the usual introduction "well if you dont pay what u owe us well see u in court and before we see you in court we will visit you with baseball bats" bring it on you pathetic excuse for a call centre person and best of all when i reported this to the police and they contacted you they were told theres no management to speak to

then they phone from a birmingham number and say there from preston EH hows that work

ive since found out that my debt is for £7.23

what a joke this company is i wont be paying and i have the recording of your threatning phone call to me so i will see YOU in court not the other way round

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sorry pal but your company calls me all day everyday and alway more than 8 times a day so thats constitutes harrassment to me when your company call me all they say is "is mr so and so there i say yes whos speaking they say confirm your details first and well tell you.

sorry but untill i know who nco europe are and what debt they are chasing up im not giving any of my details over the phone.

and monday just gone was the best call of all it went like this

"after the usual introduction "well if you dont pay what u owe us well see u in court and before we see you in court we will visit you with baseball bats" bring it on you pathetic excuse for a call centre person and best of all when i reported this to the police and they contacted you they were told theres no management to speak to

then they phone from a birmingham number and say there from preston EH hows that work

ive since found out that my debt is for £7.23

what a joke this company is i wont be paying and i have the recording of your threatning phone call to me so i will see YOU in court not the other way round

I hope the Police take this report seriously and take these bullies every inch of the way. If someone from NCO gets time I wonder who will pay the bills then. How will their family feel when his colleagues ring up demanding money

 

Shoe on Other Foot Time

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Oh, I'm liking this one BIG time

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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Maybe it will feature on Crimewatch. Hope it at least makes the papers. Bet they are all reading this thread in the call centre waiting to see who is going to get a visit from the boys in Blue. This has made my day :D

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Is this correct- they threatened you with baseball bats?

 

Did you get a crime number?

 

oh yes got the crime reference number

what i forgot to say in my first post was i recorded the call

as i was sick to the back teeth with them phoning and being abusive to me id had enough

fair enough i owe money to a mobile phone company £7.23 but hell if i didnt get the abuse off them id pay but being threatened by a jumped up little twerp over a phone they can whistle for there money now

anyway im still waiting for the visit with bats LOL i too am waiting with baited breath for them to turn up cause im 6ft 6in tall 19 stone and am currently serving with 2 para parachute regiment and on leave for 3 weeks so this encounter if it ever happens will be oh so damn fun hehehe

i will gladly keep you all updated as to the outcome of this

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Why not use your parachute to tie them up in when they call, I don't believe it can be classed as an 'offensive weapon'!

 

I found a cheap recording gadget in Maplins yesterday, cost about £12 and you can use it on mobile phones as well, I'm very tempted to get this as o2 keep calling me saying its a 'courtesy call' and then trying to get me to go onto direct debit.... Complaint to Trading Standards about o2 going out today in post.

 

If you work out the cost of the calls from the company against the cost of the debt it is disproportionate. I still think "Won Ton's Chinese Laundry and Brothel" is a good one to answer with when they are in pester mode. (Old line of one of my brothers.

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i have a prob with NCO europe they wont stop calling what should i do now ?

back in november 06 i bought a guitar from e bay but paypal messed up the payment instead of taking the money from my pre paid credit card they tried to take it from my bank acount that was never set up with e bay...ok so i tried to pay paypay i contacted them without luck so what i did was to keep the money aside so thtat when it was time to pay or somebody came calling i had the money ...on the 2nd march 2007 i got a call from NCO Europe asking me for the fifty ponds i owed to e bay , i said to them ring me back in one hour as i needed to go and load the money onto my pre paid credit card !! i did this and within an hour a very nice lady called me back and i piad the outstanding balance end of story .... well no since then i have received around 3 calls per day saying i havent payed dispite me e mailling them my statement to say ive paid i also get this number showing on my phone nobody is ever ther its 01212107400 .

today i was bad during a game of golf my phone rang and i cracked telling them to f**k off so far ive not had any more calls but i wonder if i have any case for harrassment ????

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i have a prob with NCO europe they wont stop calling what should i do now ?

back in november 06 i bought a guitar from e bay but paypal messed up the payment instead of taking the money from my pre paid credit card they tried to take it from my bank acount that was never set up with e bay...ok so i tried to pay paypay i contacted them without luck so what i did was to keep the money aside so thtat when it was time to pay or somebody came calling i had the money ...on the 2nd march 2007 i got a call from NCO Europe asking me for the fifty ponds i owed to e bay , i said to them ring me back in one hour as i needed to go and load the money onto my pre paid credit card !! i did this and within an hour a very nice lady called me back and i piad the outstanding balance end of story .... well no since then i have received around 3 calls per day saying i havent payed dispite me e mailling them my statement to say ive paid i also get this number showing on my phone nobody is ever ther its 01212107400 .

today i was bad during a game of golf my phone rang and i cracked telling them to f**k off so far ive not had any more calls but i wonder if i have any case for harrassment ????

The letters will start soon plus the calls to neighbours

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mickey- I had exactly the same problem last year. NCO wouldnt listen.

 

I got it sorted in the end by starting a thread on the Ebay Payment and Postage forum telling the wider Ebay comunity about NCO and Paypal's unlawfull harassment. Soon caught the eye of Paypal's online Ebay rep Kim and it was sorted within days.

 

use this as the title of your thread:

 

FAO Kim-Never ending NCO/Paypal harrasment.

 

go here:

 

eBay Forums: Payments & Postage Board

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ok thanks for your advise i did just that and have posted under my e bay user name thequoman also today ive been to the police and logged the harrasing numbers and been on to orange who will block the numbers from there melicous calls dept
Well done. NCO are becoming very unpopular. Wonder why:-x

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Well after my letter to Mr Leatham-Locke I received a letter today from a Miss Walters, posted in Birmingham. Its a classic, still smiling, its unbelievable. I will give you the gist. Acknowledged my recent letter dated 18th April, it was actually dated 16th April. Didn't think the number of calls made (13) were harassment. Listed the days phoned.

25.01.07 Voicemail message left (they were originally writing to my old address where I haven't lived since 1992. The occupant doesn't have voicemail).

4 dates no answer

2 left messages with other

6 no answer.

How can they leave messages they don't know how to speak.

She refers to when I contacted them on 9th February when they supposedly asked me of my intentions how I was going to pay. My response to this was that I would call back after speaking with their client. I had actually rang to complain about them writing to my old address and sending one of their infamous cards. As of today's date we have yet to receive this call and they want to know by repayment proposals. In the meantime they can confirm that they have requested a copy of the agreement from their client.

I have written no less than 7 times one being a CCA request on 28th February. The letter on 16th April was the default letter.

Have you stopped laughing yet?

I have responded accordingly enclosing a copy for the Lancashire Trading Standards and have now sent all correspondence so that they can see what a lot of planks we are having to deal with. Also, I have now had confirmation that we should complain to the CSA. FSA don't want to know.

Its a good job I've got a good sense of humour and not easily rattled.

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I would personally stick a complaint in to the OFT as well - they will take action if enough people complain.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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