NCO Europe KEEP calling!

[noomill060]

Ive also made a complaint against NCO to the ICO.

[ODC]

Ive also made a complaint against NCO to the Information Commissioners Office.

Eventually some official body will kick as on this Non Conforming Opportunists

[noomill060]

NCO have until 3 September to put in a defence or comply with my claim for damages and enforcement of my SAR.

[kuntagc]

Surprise surprise. I got a call from NCO Europe to day. All they did is call my number and start asking 'whats your name and date of birth'. I asked where he was calling from and he said NCO Europe. He said he was a Bailiff and is coming to my house to collect some money from me. I asked his name and he refused to give me his name so I hung up.

They are surely not allowed to threaten people like that, after all I already have an arrangement with them for a monthly payment.

I have called their office asking to speak to their manage, all they say is 'whats your reference number'

Damn!! these people. What do I do..They keep calling!!

[noomill060]

cam-

 

Phone your local Trading Standards and tell them what happened. No, thye cant pretend to be a bailiff and say they are coming to take money off you. (Unless they have a court judgement)- that is illegal.

 

If NCO ring again, do not confirm your name, address or post code.

[ODC]

Surprise surprise. I got a call from NCO Europe to day. All they did is call my number and start asking 'whats your name and date of birth'. I asked where he was calling from and he said NCO Europe. He said he was a Bailiff and is coming to my house to collect some money from me. I asked his name and he refused to give me his name so I hung up.

They are surely not allowed to threaten people like that, after all I already have an arrangement with them for a monthly payment.

I have called their office asking to speak to their manage, all they say is 'whats your reference number'

Damn!! these people. What do I do..They keep calling!!

Did you give them your name and date of birth. You should have refused these security details. Without them confirming that they are talking to the alleged debtor the should terminate the call as it is wrong to discuss your alleged debt with anyone else.

 

He is not a Baliff. This is typical sh!te talk from NCO. A Balliff is appointed by a court ONLY after a judgement is made by the Court.

 

Tape all calls from these mongrels or else refuse point blank to speak to them.

 

Why are you paying them. Have they actually produced a CCA to prove you owe them money or indeed if they are entitled to demand money from you. I would make an official complaint to Trading Standards about the activities of this bunch of bullying ****

[Mr. H]

I’ve had to deal with NCO and there friend SC Leatham-Locke, as outlined in my thread in the Student Forum.

 

If it’s any help to anyone who has been embroiled with these shysters I’ve set out a full account of my (ongoing) dealings on my website here.

 

I hope it’s of some help

[noomill060]

Well well well, Ive just had a phone call from NCO!

 

No, the usual type! this was a very scared sounding executive lady called Janet Walmsley, desperate to give me a large cheque and all my Paypal data

 

If you havent read the whole of this thread- I'll recap:

 

1) Hassled by NCO for months for a non-existant Paypal debt.

 

2) Paypal eventually called the NCO dogs off.

 

3) I sent NCO a S.A.R - (Subject Access Request) for log of all calls- they failed to supply the Paypal ones, but did send my Student Loans ones.

 

4) Started a small claim against them for failing to comply with S.A.R - (Subject Access Request) and claimed £200 damages.They have until 3 September to dispute my claim.

 

5)Recieved call from them today (31 August) admitting liabillity and desparate to give me cheque for £200 plus court fee plus interest.

 

6) I have told them that the claim will remain active until cheque clears and they send the data requested.

 

The lady who rang me sounded very, very scared. I think she would have delivered this personally, had I asked!

 

It was such a damn good feeling listening to this person's discomfort and to have NCO squirming and wanting to jump through hoops for me for a change!

 

She said she had spoken to their solicitor who had taken a look at at my POC and said "Settle, petal. ASAP. NCO will lose"

 

(POC modified from http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html)

 

Assuming NCO comply, I will use their call log to nail them for further damages under the Protection from Harrassment Act 1998.

 

They had ignored all my letters and failed to investigate my complaints and continued to hassle me by phone, dispite the s. 40 Admin of Justice Act 1970 letter I sent them,

 

It is very true what they say- "revenge is a dish best served cold"

 

I'll start a thread outlining my adventures with this gang of bandits.

[ODC]

E X C E L L E N T:D

[noomill060]

Mr.H

 

Smith Lawson are simply Student Loans in a slightly better suit!

 

SLC use a Glasgow firm of solicitors called Harper McCleod.

 

If want to throw a spanner in their works to get a bit of peace for a while, you can start a small claim to force them to remove all the £20 penalty charges (and interest on these charges @8%) from your account.

 

(Which they will, I've proved it)

 

You could also use the opportunity to ask the judge for a Judicial Review into the way SLC have fkd you about.

[noomill060]

Mr.H, similarly, SC Leatham- Locke doesnt exist, well he does, but he doesnt work for NCO anymore.

 

"The Office of Leatham-Locke" is just NCO in a sharp suit. Probably gets them from the same tailor as Smith Lawson and Co!.

 

Hilarious isnt it?

[ODC]

Might as well change their name to Sue, Grabbit and Runne

[noomill060]

yup!

 

Bunch of Scallies and Hoodies.

[noomill060]

Recieved this cheque from NCO (Europe) Ld this morn:

 

[noomill060]

doh!

 

[noomill060]

ah, feckit-I cant remember how to put an image up here. NCO admitted liability and paid out and I got the cheque this morn.

[ODC]

Recieved this cheque from NCO (Europe) Ld this morn:

 

It would be funny if it bounced. (not for you though)

[noomill060]

That would be hilarious!

 

]

[ODC]

I think they will know who its from ok

[noomill060]

Oh, it worked!

 

Barclays

 

Preston Branch

 

For and On Behalf of

NCO (Europe) Ltd

CURRENT ACCOUNT

 

 

I got a covering letter from Janet Walmsley- Head of Collections.

 

Along with her direct dial phone number and mobile number.

[noomill060]

I think they will know who its from ok

 

 

Aye up Janet!

 

Youre not out of the woods yet, not by a long shot...Look forward to an LBA for damages under Protection from Harrasment Act 1998.

 

This little mix up was sorted out by an "internal correction" by Paypal. This "internal correction" (basically Paypal was trying for a double reimbursement and I obtained proof of this) could quite easily happened months earlier if NCO had followed OFT debt collection guidelines and investigated my complaint.

[noomill060]

Oh how we laughed!

 

 

[noomill060]

Paypal werent impressed either, they realised they'd been rumbled before Christmas and told NCO to leave off- but NCO decided to do a bit of freelance stalking!

[theomen78]

I'm not the only one having problems with NCO then?

 

They were calling me several times at home each day, but I work and my fiance kept answering the phone. Almost every time they hung up as soon as she answered (probably so that they can say they're trying but we're ignoring their calls).

 

I phoned them up a few weeks ago and told them to take my number off their computers, which they did, and I didn't get a call after that.

 

Well, until this morning that is, when I got a call on my mobile. I've not given them this mobile number, so wondered how they got it. But then I remembered that someone called my parents house asking for me last week (I've not lived their for 6ish years), and they gave them my mobile number. So I'll be expecting a call every morning and afternoon now.

 

I'm actually dealing with a debt management company who are dealing with my finances, and have been for several months, but NCO seem to be the only company rejecting their offers of repayment. All the cards I've received threatening to call at the house have been sent to the debt management company, so they can see how much they are harrassing us.

 

I did find previously with another company (First Credit I believe) that threatening to sue them for harrassment if they called again worked, they went from threatening me with court action on a daily basis (each time I told them to go ahead and take me to court, but they'd just phone again a few days later with the same threat) to accepting my much reduced offer of repayment. The only time I've heard from them since was to ask for the number of the debt management company, which I gave them and that was the end of the calls from them. So maybe I'll try it again, though from reading some of the messages on here I'm not sure it will work with NCO.

[Movingon]

Just refuse to confirm who you are - they can't talk to you if you're not the account holder. If I don't recognise the number calling my mobile I simply answer "Hello?" - and if they identify themselves I inform them I do not discuss personal matters over the telephone, and if they don't I refuse to confirm who I am. It keeps them employed without any conflict and it keeps them from harrassing me about money.