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    • The address is only a paper address with no actual manned staff address. Police have rang me this morning and taken some more information including the details of the driver who they say they will contact and interview.  They are also putting in a formal request to Shiply to get the couriers driving license and biometric information held on file. IF anyone else has been in the same position with this particular courier, please please let me know and we can perhaps go down the strength in numbers route xx
    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Yes, these letters go out over a couple of months from January-March, so your mum should get hers some time in that period.

 

(They spread them out over that period because they prompt a lot of calls to the helplines - if the DWP sent them out over a week or so the lines would be swamped for weeks.)

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  • 11 months later...

This is a really old post which I would like some fresh advice on please.

 

So the 3rd pension mentioned in post one is due to be released summer 2018. All the figures remain about the same, the lump sum is £1,520 and that will be paid as a separate payment in the summer. This bit I understand.

 

My mum's circumstances are still the same as in post one. I called the 3rd pension up today - please note it is a Council pension. Now I am confused and need advice based on the figures mentioned in post one and the annual pension is about £510 per year.

 

Council pension guy said that if all 3 pensions were under £30,000 a figure set by HMRC, then my mum would have to take a compounded pension, which I think the guy means that the two other pensions would be placed in the same pension pot giving a total annual pension of £645.40. He said in these circumstances the pensions would be calculated on longevity, interest rates etc and paid as a 'one off' payment. He also said that my mum would not have an option to take 12 monthly payments of the pension - I expect they want to do a one off payment to cut the administration costs - however, this may well take her over the Income based ESA entitlement.

 

Based on the above, and the fact that I am confused and cannot find a calculator to calculate an approximate figure of how much the lump sum pension would be, can anyone else help me? BTW my mum is 62. I understand that they will deduct £1 for £1 from my mum's IB ESA, but would like an idea on how much the one off lump sum they would pay to clear the 3 pensions off given my mum's age.

 

Any help much appreciated as I am really confused.

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First, I think the Council pension guy may not be right. I have a number of small pensions each paid by a different company and nobody has made me 'compound' them, though one is only paid annually because it's a very small amount. Could you speak to PensionWise perhaps? Did he perhaps suggest she withdraw the whole amount as a lump sum and forgo any pension? I know the pension rules have changed enormously and there may be other options, though I don't think they would affect pensions already in payment.

 

Second, it shouldn't make any difference whether the pension is paid annually, quarterly or monthly - if there is any reduction due to her ESA, it will be based on the equivalent weekly amount.

 

Third, any lump sum should be treated as capital not income.

 

I'm not a pension expert but I got a written quote from my providers which set out exactly how much my lump sum would be and how much the pension would be well in advance of when it was due to start, have you asked for a quote?

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Thanks RMW and Honeybee for your valuable information. I did speak to Pension Advisory yesterday and they said the same as RMW that the Local Government Pension Scheme my mum has this small pension with, that she should NOT be made to take it as one lump sum and as she left that job in 1998 she should have been offered the pension under the 'guaranteed minimum pension rule' at 60 as opposed to this coming summer when she will be 62. They have advised I get back to the LGP department and query this. Pension Advisory said if the LGP insisted my mum would have to take the lump sum pay off they would help defend the case.

 

I called LGP and they are preparing a profile of this pension. They said the way their pension scheme is managed, it is this summer when my mum should receive the pension, despite me saying that under the guaranteed minimum pension rule she should have received it at 60. To be fair the lady was very helpful and she did say that pensions and all the different changes were very complex and her and her manager would be taking a close look. She also said the pension may fall under 'trivial comutation' (up to £30,000) hence the reason to pay my mum off in one go, although, I on my mum's behalf can request that she is paid monthly as the pension is index linked. She said it was the pensions management rules that all pensions that fall under trivial comutation are paid off in on lump sum.

 

This is very stressful as I don't really understand, I mean, can the LGP Management make their own rules about retirement age, guaranteed minimum pension states she should have took it at 60 - they are adament the answer is 'no' and that when the calculations are done she will be almost made to take this lump sum unless the Senior Pension Managers overturn the decision upon a written appeal.

 

Thanks for your help.

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Fwiw, I agree with your take on this joe. I don't see how they can dictate to your mum. If TPAS say they'll back you, I think that's really important. It'll be good to have them on board and you never know, you might help other employees who are being made to take options they don't want.

 

HB

Illegitimi non carborundum

 

 

 

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I now know that the lump sum pension my mother will receive after tax deduction will be around £10,750 which should be paid in June 2018. She is claiming Income Based ESA – I am her DWP Appointee. This amount will take her over the £6K threshold by about £4,750.

I have some questions if anyone can advise me please.

Universal Credit rolls out in our area in May this year. When I advise the DWP of this lump sum pension, will they try to make me claim Universal Credit for my mum?

My mum claims full Housing and Council Tax Benefit – will this be reduced in any way?

When the lump sum goes into my mum’s account it will pay off her overdraft, will the DWP class it as deprivation of capital or would the overdraft reduce the £4,750 approx figure over the threshold?

Can I use this money within reason, to purchase things which will make her life better? Can anyone advise of the items that would not be classed as deprivation?

Thanks for any advice.

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Another quick question as I am useless at maths. I understand that my mum's IB ESA will reduce £1 for every £250 over the 6K threshold, so based on this, how much ever 2 weeks will be deducted of her ESA of £370.80 that she currently gets?

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Please is there anyone who can answer my questions in posts 16 & 17 I would be very grateful.

 

Also another quick question about IB ESA and Universal Credits. UC rolls out in our area in May 2018 for new claims. My mums IB ESA is awarded until 2019 when I expect to receive her ESA50. As UC will be out in our area by then, when the ESA 50 arrives will they class it as a 'new' claim even though she is already receiving IB ESA?

 

Thanks in advance for any advice on these posts.

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Hi Joe.

 

I'm sorry you're waiting for answers. Your questions are fairly complex, so not everyone on the forum will know the answers. Have you tried a benefit calculator like Entitledto to give you an idea?

 

As I said before, your mum may not have to take the tax-free cash from the pension if she doesn't want it. Most private and company schemes I've seen don't make you take cash out and you can just opt for the pension.

 

HB

Illegitimi non carborundum

 

 

 

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Thanks for your response Honeybee. The pension is sorted, it's a Local Government Pension Scheme and they operate under the HMRC £30,000 threshold relating to trivial commutation - this I now understand and she will have to take the lump sum.

 

I have called both the ESA dept and Universal Credit dept and believe it or not, they could not answer any of my questions!! ESA even said my mum would lose her Housing and Council Tax.

 

This is why I've posted on the forum as I feel people on here have more knowledge than the people at the DWP.

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Thanks for your response Honeybee. The pension is sorted, it's a Local Government Pension Scheme and they operate under the HMRC £30,000 threshold relating to trivial commutation - this I now understand and she will have to take the lump sum.

 

Apologies, I'd forgotten that. Did you get anywhere with TPAS about whether they can force her to commute the pension?

 

I'd still suggest running the scenario through a benefits checker, it could be useful.

 

HB

Illegitimi non carborundum

 

 

 

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TPAS are looking into it, but they say it's likely the law has changed since the 1990's, anyway after thinking about it, it would work out around £40 per month and I am going to need to produce a P.60 every year as it's index linked, so the advice is take the lump sum.

 

I've also had a go on the calculator, but some of the questions are more specific and would be grateful for clarification from people on here who have the knowledge as obviously the calculator does not answer these questions although it was more useful than the DWP and UC.

 

So if anyone can offer advice on posts 16, 17 & 18 it would be much appreciated.

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Another quick question as I am useless at maths. I understand that my mum's IB ESA will reduce £1 for every £250 over the 6K threshold, so based on this, how much ever 2 weeks will be deducted of her ESA of £370.80 that she currently gets?

 

You said she will be over the £6000 threshold by £4750 or thereabouts. So we divide £4750 by 250 to get £19. This is the weekly amount that would be deducted, so per fortnight it would be £38 from her £370.80, leaving £332.80.

 

Your other questions:

 

Universal Credit rolls out in our area in May this year. When I advise the DWP of this lump sum pension, will they try to make me claim Universal Credit for my mum?

 

UC rollout is, well, confusing. Actually, it's a farce. But in general, you would not be expected to claim it unless entitlement to the other benefit (such as ESA) actually ends. The lump sum won't end ESA entitlement, so I don't think UC will be an issue.

 

My mum claims full Housing and Council Tax Benefit – will this be reduced in any way?

 

As long as she maintains some entitlement to income related ESA, HB will not be reduced. Council Tax Reduction will probably not be affected either but each council makes its own rules on that.

 

When the lump sum goes into my mum’s account it will pay off her overdraft, will the DWP class it as deprivation of capital or would the overdraft reduce the £4,750 approx figure over the threshold?

Can I use this money within reason, to purchase things which will make her life better? Can anyone advise of the items that would not be classed as deprivation?

 

Trickier to answer. There are no hard and fast rules for deprivation - each case is treated on its merits. So we can't say for sure what will be treated as reasonable. Paying off debts that are due would certainly be OK, but paying off debts early, perhaps not. Household repairs, yes, adaptions for a disability would almost certainly be OK too. Replacing an old wreck of a car would be fine, buying a brand new BMW - maybe not. It all comes down to what a Decision Maker sees as reasonable in the circumstances.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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Also another quick question about IB ESA and Universal Credits. UC rolls out in our area in May 2018 for new claims. My mums IB ESA is awarded until 2019 when I expect to receive her ESA50. As UC will be out in our area by then, when the ESA 50 arrives will they class it as a 'new' claim even though she is already receiving IB ESA?

 

Thanks in advance for any advice on these posts.

 

Sorry, missed this one. The answer is that as things stand, an ESA50 would not make it a new claim and so UC would not be an issue. My only slight concern is that the rules for the UC rollout keep changing, so I wouldn't like to say for sure that things will not have changed a year down the line. But for now, the WCA process does not count as ending the claim.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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