Jump to content


  • Tweets

  • Posts

    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Scottish court change ‘threatens recovery’ - 02/10/2009


PGH7447
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5262 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Credit Today online

 

Creditors and debt buyers will be unable to recover debts through the Scottish courts unless they have copies of regulated agreements, under new rules.

 

Experts are calling on those who use the Scottish courts to send representation to the Sheriff Court Rules Council, which initiated the change to the court rules. The change is due to be implemented on 1 December. From then, court actions regulated by the Consumer Credit Act 1974 will require a copy of the regulated agreement which will have to be attached to the writ or summons

 

--------

 

Think I will move north of the border

Link to post
Share on other sites

I see they are whingeing already about it and saying the OFT says True Copies are acceptable.

 

At the end of the day they still need the original agreement to enforce the debt or else S 127 applies.

 

Ask the MBNA crowd who lost in court this week because they hadnt the original agreement

Link to post
Share on other sites

Did someone call :D

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

.

 

At the end of the day they still need the original agreement to enforce the debt or else S 127 applies. quote]

 

Glad to hear this will still apply. There's a huge thread on the forum about MBNA who are allegedly quite adept now at producing copy application forms with prescribed terms squashed conveniently on to a side column bar, or allegedly squashing them on to the opposite side of the page which was originally the MBNA folding return mail address.

Link to post
Share on other sites

Away the the Outer Isles...

 

http://www.opsi.gov.uk/legislation/scotland/ssi2009/pdf/ssi_20090294_en.pdf

 

paras 2-7

 

I have always wanted to live in the Outer Hebrides;

so beautiful!

 

AC

 

I have a house there AC. It's great when the weather's good, but when it's not so good - be very afraid! The 9.30am-3.30pm midwinter days are also a bit of a b*gger. I think when I retire it will be six months in the Hebrides, six months in the Caribbean. And not a DCA in sight...

 

(Starting to wish I hadn't seen the idiots off!)

Link to post
Share on other sites

Paras 2 - 7 come into force on 1st December 2009

 

2.—(1) The Ordinary Cause Rules are amended in accordance with the following

subparagraphs.

(2) After rule 3.2 (actions relating to heritable property) insert—

“Actions relating to regulated agreements

3.2A. In an action which relates to a regulated agreement within the meaning given by

section 189(1) of the Consumer Credit Act 1974(b)—

(a) the initial writ shall include an averment that such an agreement exists and details

of that agreement; and

(b) a copy of the regulated agreement shall be attached to the initial writ.”.

(3) In rule 7.3 (applications for time to pay directions or time orders in undefended causes)—

(a) after paragraph (2) insert—

“(2A) As soon as possible after the application of the defender is lodged, the sheriff clerk

shall send a copy of it to the pursuer by first class ordinary post.”; and

(b) for paragraph (4) substitute—

“(4) Where the pursuer objects to the application of the defender made in accordance with

paragraph (2) he shall on the same date—

(a) complete and lodge with the sheriff clerk Form O3A;

(b) minute for decree in accordance with rule 7.2; and

© send a copy of Form O3A to the defender.

(4A) The sheriff clerk shall then fix a hearing on the application of the defender and

intimate the hearing to the pursuer and the defender.

(4B) The hearing must be fixed for a date within 28 days of the date on which the

Form O3A and the minute for decree are lodged.”.

(4) In the Schedule, for Form O3 (form of citation where application for time to pay direction

and time order may be made) substitute the forms set out in Schedule 1 to this Act of Sederunt.

3.—(1) The Summary Application Rules are amended in accordance with the following

subparagraphs.

(2) In rule 2.4 (the initial writ)©, after paragraph (4) insert—

“(4A) In an action which relates to a regulated agreement within the meaning given by

section 189(1) of the Consumer Credit Act 1974—

(a) the initial writ shall include an averment that such an agreement exists and details

of the agreement; and

(b) a copy of the regulated agreement shall be lodged with the initial writ.”.

(3) In rule 2.22 (applications for time to pay directions or time orders)—

(a) in paragraph (2)(b) for “seven” substitute “14”;

(b) for paragraph (3) substitute—

(a) S.S.I. 2002/133, amended by S.S.I. 2003/26 and 601, 2004/197, 2005/648, 2006/509, 2007/6, 339, 440 and 463, 2008/121,

223 and 365 and 2009/107.

(b) 1974 c.39.

© Rule 2.4 was amended by S.S.I. 2004/197.

3

“(3) On lodging an application under paragraph (2)(b), the defender shall send a copy of

it to the pursuer by first class ordinary post.

(4) Where the pursuer objects to the application of the defender lodged under

paragraph (2)(b) he shall—

(a) complete and lodge with the sheriff clerk Form 5A prior to the date fixed for the

hearing of the summary application; and

(b) send a copy of that form to the defender.

(5) The sheriff clerk shall then fix a hearing in relation to the application under

paragraph (2)(b) and intimate the hearing to the pursuer and the defender.

(6) The sheriff may determine an application under paragraph (2)© without the defender

having to appear.”.

(4) In Form 4 in the Schedule (form of warrant of citation etc.), in paragraph (b), for “seven”

substitute “fourteen”.

(5) For Form 5 in the Schedule (form of notice etc.), substitute the forms set out in Schedule 2 to

this Act of Sederunt.

4.—(1) The Summary Cause Rules are amended in accordance with the following

subparagraphs.

(2) After rule 4.2 (statement of claim) insert—

“Actions relating to regulated agreements

4.2A. In an action which relates to a regulated agreement within the meaning given by

section 189(1) of the Consumer Credit Act 1974—

(a) the statement of claim shall include an averment that such an agreement exists and

details of the agreement; and

(b) a copy of the regulated agreement shall be attached to the summons.”.

(3) In rule 7.2 (application for time to pay direction or time order)—

(a) after paragraph (1) insert—

“(1A) The sheriff clerk must on receipt forthwith intimate to the pursuer a copy of any

response lodged under paragraph (1).”;

(b) in paragraph (2), for “two days” substitute “9 days”; and

© for paragraph (4) substitute—

“(4) If the pursuer wishes to oppose the application for a time to pay direction or time

order made in accordance with paragraph (1)(a) he must before the time the sheriff clerk’s

office closes for business on the day occurring 9 days before the calling date—

(a) lodge a minute in Form 19; and

(b) send a copy of that minute to the defender.”.

(4) For Form 1a (summons) in Appendix 1 substitute the form set out in Schedule 3 to this Act

of Sederunt.

(5) For Form 19 (form of minute) in Appendix 1 substitute the form set out in Schedule 4 to this

Act of Sederunt.

5.—(1) The Small Claim Rules are amended in accordance with the following subparagraphs.

(2) After rule 4.2 (statement of claim) insert—

“Actions relating to regulated agreements

4.2A. In an action which relates to a regulated agreement within the meaning given by

section 189(1) of the Consumer Credit Act 1974—

4

(a) the statement of claim shall include an averment that such an agreement exists and

details of the agreement; and

(b) a copy of the regulated agreement shall be attached to the summons.”.

(3) In rule 8.2 (application for time to pay direction or time order)—

(a) after paragraph (1) insert—

“(1A) The sheriff clerk must on receipt forthwith intimate to the pursuer a copy of any

response lodged under paragraph (1).”;

(b) in paragraph (2) for “two days” substitute “9 days”; and

© for paragraph (4) substitute—

“(4) If the pursuer wishes to oppose the application for a time to pay direction or time

order made in accordance with paragraph (1)(a) he must before the time the sheriff clerk’s

office closes for business on the day occurring 9 days before the hearing date—

(a) lodge a minute in Form 13; and

(b) send a copy of that minute to the defender.”.

(4) For Form 1a in Appendix 1 (summons) substitute the form set out in Schedule 5 to this Act

of Sederunt.

(5) For Form 13 in Appendix 1 (form of minute) substitute the form set out in Schedule 6 to this

Act of Sederunt.

6. But the Ordinary Cause Rules, Summary Application Rules, Summary Cause Rules and Small

Claim Rules as they applied immediately before 1st December 2009 continue to have effect for the

purpose of any application for a time to pay direction or a time order made in connection with an

initial writ or summons, as the case may be, lodged before that date.

Return, calling and hearing dates

7.—(1) In rule 4.5(7) of the Summary Cause Rules (period of notice), for “seven days”

substitute “14 days”.

(2) In rule 9.1(3) of the Small Claim Rules (the hearing), for “seven days” substitute “14 days”.

(3) But rule 4.5(7) of the Summary Cause Rules and rule 9.1(3) of the Small Claim Rules as

they applied immediately before 1st December 2009 continue to have effect for the purpose of any

summons lodged before that date.

Link to post
Share on other sites

Just noticed one distinct load of cr*p in the original Credit Today report.

 

They state:

 

"The stance also differs from that taken by the Office of Fair Trading, which states that creditors must provide ‘true copies’ under sections 77 and 78 of the Consumer Credit Act and accepts reconstituted copies as valid."

 

Er, not quite. They are giving misleading info here. Yes, the OFT says a reconstituted or 'true' copy may be used in satisfying a request under section 77/78, ie. a CCA request.

 

However, the OFT most certainly does not agree that this can be used to enforce an agreement in a court of law. It is the law, rather than the OFT, which remains perfectly clear on this.

 

So, in some senses there is no real change in Scotland, just a clarification of the law as it is. Wish they'd do the same in the rest of the UK.

 

It's a shame when so-called 'journalists' resort to blatant pro-industry twisting by misrepresenting the facts. Makes me ashamed to be one...

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...