Jump to content


  • Tweets

  • Posts

    • that was a good saving on an £8k debt dx
    • Find out how the UK general elections works, how to register to vote, and what to do on voting day.View the full article
    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Just Recieved A Signed Capital One Agreement


sunflower99
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4410 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Great news and well done.

 

You now have a lot lf legal knowledge on this - more than most lawyers and judges. Many posters are in the same position as you with cr*p agreements and banks trying to pull the wool over their eyes. Why not help them even if it is only to refer them to your thread? There is nothing better to encourage the others than to see success.

Link to post
Share on other sites

  • Replies 1.5k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Hi all , i dont think crap1 don't know what they are doing ! The account is disputed, ive asked ellie if she has sent a dodgy cca and my web access to their site restricted.

 

today i recieved a....

credit card :confused:

 

Did they send a fully compliant agreement with prescribed terms for you to sign:p

 

That'll be the responsible lending side of Cap1 coming out to play:)

 

They get quite upset if you challenge them on this 8-)

 

Hi sunflower & other crap1 fans

 

just had to tell you all about my letter from Red this morning I quote, "after reviiewing the account Cap1 is prepared to take a commercial view and as a guesture of goodwill are prepared to discontinue this matter".

 

Balance outstanding on the letter 0.00

:D

not to be cynical but I do wonder how long it will be before I hear from someone else but at least I have this nice letter to send anyone who tries again.

 

This sounds like very good news. Keep the letter safe and send a photocopy to any DCA who might try their luck in the future.

  • Haha 1

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Hey flintstones

 

I had a look at your Cap1 thread to see how you got this result (well done btw!), but it seems like you just sent the standard stuff then it all went quiet?

 

Did you have to do anything in particular, or did they really just bend over like that?

 

Lexis:)

Time flies like an arrow...

Fruit flies like a banana.

Link to post
Share on other sites

I have had 3 (at last count) reconstructed 'credit agreements' from Crap One. The first was an 'example of the one you'll get', the next was 'the agreement like the example', the third was a whole new one. Unfortunately, the only one I signed was the original application form.

Last I heard from them was a default notice. Which they 'kindly' offered to do last year if I couldn't increase the monthly payments.

I have repeatedly asked them about 'Verity Billson' - I think it's a made-up name. To me it sounds like a joke name - as in 'verity' = truth, 'billson' = bills? 'True bills'?:p

I don't have time to tackle them now, but as you know I live in Notts. Capital One is just a bus ride away, if anyone wants a picnic there.;)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

Link to post
Share on other sites

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/177695-cap-1-cca-enforceable.html

 

Hi lexis, didn't do anything other than as you say send the standard letters and point out that the paperwork sent was incorrect. :eek:

 

However I dont kid myself that this is really the end I'm sure that I'll hear from another DCA further down the dung heap. :-| The good thing is that I now have this nice letter saying debt has been wrote off and as its not on my credit file I don't to try & get anything removed which appears to be a much more difficult process and one I'm about to embark on for my OH & robbers way.

 

It never ends..

  • Haha 1
Link to post
Share on other sites

Well I can honestly say I'm really pleased that you have not had all the hassle that a lot of people have to get the same result:)

 

It's lovely to read when there's a success - particularly when you haven't been driven to despair in the process.

 

I'll keep my fingers crossed for you that this is the end of the matter; although quite how they'd backtrack from that letter I don't know!

 

Lexis:)

  • Haha 1

Time flies like an arrow...

Fruit flies like a banana.

Link to post
Share on other sites

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/177695-cap-1-cca-enforceable.html

 

Hi lexis, didn't do anything other than as you say send the standard letters and point out that the paperwork sent was incorrect. :eek:

 

However I dont kid myself that this is really the end I'm sure that I'll hear from another DCA further down the dung heap. :-| The good thing is that I now have this nice letter saying debt has been wrote off and as its not on my credit file I don't to try & get anything removed which appears to be a much more difficult process and one I'm about to embark on for my OH & robbers way.

 

It never ends..

 

Hi be carefull:-o that happened to mine cap1 removed it from my file sold it to lowells :mad:then lowells have put it back on my file:mad: i have written to CRA they have written back saying they are investigating i am not holding my breath

  • Haha 1
Link to post
Share on other sites

Hi everyone,

 

Just to let you know that as promised to "Ellie" on Friday if she didn't return my call, I have just made my complaint to the FOS who will be writing to them today. Obviously I have to send in my paperwork too.

 

My complaint was that I have repeatedly asked for the original CCA, written asking questions, quoting Schedules, Sections, Regs., and everything is just answered by a computer-generated letter which is not relevant to me, and my issues are just ignored. I said I couldn't see the point of writing any more letters to them, as clearly no-one was reading them anyway.

 

He said Capone would have to send a final response, and we know what that will be, so obviously I will be going straight back to FOS.

 

DD

  • Haha 1
Link to post
Share on other sites

Hi desperate Daniella!

I did it! LOL i rang that number! LOL but like you only got her voice mail!I am not very good with answer machines so dont know how clear i came across!probably a bit garbled! LOL! I stated my account number and name and said i was ringing about letter about my cca request and i was not happy with it and had mentioned it in letter that i wanted an appointment to view it!:Dand ! could she contact me about it!I then rang back switchboard and asked when ellie would be available,I got a young lad who said he was only the switchboard operator and was there anyoneother names i wanted to speak too! surprise surprise!

Edited by sunflower99

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

I rang and got her voicemail as well!

Good on you! I expect Ellies voice mail getting 0verloaded!:Dshe will be there for several days listening to all our messages!I got the impression the switchboard operator was getting quite used to putting ellie call through to Elllie now!I was probaly the thousanth request as i thinik a lot of us in Crap One fan club want to take DD s suggestion! :D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

:D

 

I think Loo is going to call her too!

 

FOS could be worth a call too. They were very nice, and although the guy didn't say it, I got the impression that capone are one of their "regulars".

 

DD

Hi DD!

i got the impression that Fos would not be very helpful in cca problems.When you complain by phone to FOS what are you required to do? i suppose you will make a copy print of all the responses they sent about CCA? plus the alleged back and front of alleged cca?

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

I have had 3 (at last count) reconstructed 'credit agreements' from Crap One. The first was an 'example of the one you'll get', the next was 'the agreement like the example', the third was a whole new one. Unfortunately, the only one I signed was the original application form.

Last I heard from them was a default notice. Which they 'kindly' offered to do last year if I couldn't increase the monthly payments.

I have repeatedly asked them about 'Verity Billson' - I think it's a made-up name. To me it sounds like a joke name - as in 'verity' = truth, 'billson' = bills? 'True bills'?:p

I don't have time to tackle them now, but as you know I live in Notts. Capital One is just a bus ride away, if anyone wants a picnic there.;)

Another crap one fictional character! LOL to put fear in us Crap one victims!:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Great news and well done.

 

You now have a lot lf legal knowledge on this - more than most lawyers and judges. Many posters are in the same position as you with cr*p agreements and banks trying to pull the wool over their eyes. Why not help them even if it is only to refer them to your thread? There is nothing better to encourage the others than to see success.

Hi Pelham!

Hopefully as more and more people getting to know about CAG and thus their rights about the unenforceable CCA issue in these awful credit crunch times and know they can challenge these agreements in court hopefully more and more judges aand courts will eventually get more knowledgeable about these issues!

  • Haha 1

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Hello ladies :)

 

I am hopping mad with Capital One :mad:

 

Received final response letter now. They wont remove default even though it comprises £25 penalty charges and wont budge.

 

They told me the offer still stands of part payment towards charges and told me I can complain to Financial Ombudsman.

 

Right.. my questions.. will the FOS make them take the default off and refund the charges?

 

I am more concerned about the Default. As this one was done only a few months ago.. which means another 6 years of blackened name!!!!!

 

 

This company is so freaking incompetent.

 

My final response was from Ruchir Gaur... no doubt the Tea boy in the 'executive office' :!:

Link to post
Share on other sites

You dont have to accept there offer you can always go back with your own offer on ur own terms.

 

Do u have a cca and have u sar'd them?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

Unfortunately I've been paying them. I've been on a DMP with CCCS but I've just come off that to go it alone after a disagreement with them (when they refused to stop paying a couple of creditors who are in CCA default). CCS will make a payment on 1st March on my behalf, and that's when payments will stop.

 

Ironically, they did put the Robbers Way payment on hold for me; I haven't paid them for three months but unfortunately a payment will go to them on 1st March :(

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...