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  1. thanks Andy hi long time no see
  2. hi all i haven't been here for a while still having crap with these people sometime in 2019 had another letter want to review your account, sent them a nice letter explaining that this was being paid through the courts and not to contact me again as i was going through cancer i did not need the stress then in dec 2019 then i got a call from a lady from lloyds about the complaint i had raised i told her that i do not want any more calls because off all the stress i was under with my treatment, she said she was going to make a note to say i was receiving treatment for cancer which i thought that would be the end off this matter, i received a letter from lloyds bank thanking me for taking time to speak to me about my complaint here goes Im sorry for any upset or inconvenience you have experienced I understand you are concerned about the letters you are receiving from moorcroft you want the letters to be stopped as you are making regular payments per month agreed by the court My Decision im holding your complaint on the service provided My findings i can confirm we have contacted moorcroft and the have explained the reason you have received the review letters is they were not aware the variation order was still in place with the court they have confirmed they will be writing to you to confirm the payments are being received as agreed with the court if i have any queries with regards to your account you will need to contact moorcroft direct which i never heard anything else till today hounding me again with one of their review letters we now you are making regular payments, we want to ensure this remains appropriate any change to your financial or personal circumstances if there is no change there is no need to contact us at this time they're still hounding me the'rey lucky to get payments at all as i lost my job last year what do you make of this
  3. im going to keep paying lloyds per court order telephone calls have started now
  4. another letter we do not appear to have received any contact from you in relation to our previous letter we have now taken over the administration of the repayment account on behalf of lloyds bank plc (they said that in the last letter ) we understand that you previously had a plan in place and we can confirm that we are happy to continue with this arrangement( yeah right) please contact us in the next 7days so we can confirm the repayment details and discuss your prefered method of payments we must point out that we are committed to attempting to help you re-establish your previous arrangement or to agreeing an alternative arrangement that you can afford and maintain How ever if you do not contact us you may leave us no option but to recommend to our cleints that they consider taking further debt recovery action against you ( they already have taken this to court ) which we will involve us making further attempts to contact you via letter and telephone calls please do not ignore this letter if you need assistance please contact us are these letters for real
  5. thanks yes thank you hope you are well to
  6. well another letter arrives today from moocroft:-) we acknowledge receipt of your recent payment against the above debt which we note was made direct to our client, we would refer you to our recent letter which informed you that we are now responsible for the collection of your account and would therefore ask you to contactact us within 7days of the receipt of this letter with an offer of payment it is inportant that all future payments are made directtly to us in order that we can ensure that your account is adminsterted correctly this will assist in ensuring that no further collection activity will recommence any payment must be attached to this letter and made payable to moorcroft ltd alternatively please contact deatails below
  7. hi andy i am ok thanks i now it looks as if its starting all over again
  8. well it as arrived letter from moorcroft telling me to get in touch cancell all standing orders the account will be managed by moorcroft and not lloyds they want a new payment plan
  9. i have had one too mr martin has been a very busy man
  10. hi all need a little bit of advice again on this above received a letter supposed to be from lloyds bank saying they have passed this account on to Moorcroft this was taken to court in sept 2009 which they won i have been paying instalments ever since and asking for the full amount can they do this?
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