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  1. Hi all...please dont attack me here as there is a very good reason for this question. Should an insurance company pay the driver of a vehicle or the finance company if it has outstanding finance still owed.
  2. Heya, I'm new here so sorry if I'm doing this wrong I've been with perfect home for just over 3 years now, the sofa i originally had from them became unfit so after 6 months of phone calls etc i ended up with a different refurb set. Which i was happy with as the money i paid from the first sofa was carried over to the new contract for the refurbs, meaning i'd finish paying them just over a year quicker than i originally would have. Fast forward 1 year to 5 weeks ago. I managed to get into 3 weeks arrears as i'd been severely ill, having a 3 year old to make arrangements for etc meant PH were low on my priority list. I'd only ever missed 1 payment before, which i quickly settled when i realised the mistake. I went to visit the store to explain and ask if they would do some sort of re-write like brighthouse do. I was told i couldn't do that and i had to pay £77 immediately. After a bit of a discussion the manager decided to drop the charges and told me to pay £54ish. I then asked how much it would be to completely settle with them, the manager replied with £134. (with hindsight i know i should of got this in writing but i can be VERY naive) I must of reiterated it to him 3 times, each time saying 'if i come in on Friday and put £134 on the counter, we are all settled, no more debt?' He solidly agreed that there would be no problems with that. So, come Friday i went to the store with my £134 and asked for the manager so i could pay it off. I was first told that i had to pay arrears before i could settle up so they would do it in 2 separate payments, the first being £77. ( i never registered at the time that this payment was including the charges that were previously knocked off). After taking the card payment there was a bit of a confusion so various managers etc were bought out to look at the computer screen. (the one i originally seen was supposedly off that day) It turned out that the computer was saying THEY OWE ME £180. He said this is obviously a mistake but the computers don't reset until Sunday so come in next week to settle it. The next week i tried to phone in 3 times to find out if it had been sorted, every time i spoke to a team member they said i'll take a look, then you will have to speak to the manager can i call you back? They never did call back. I went back to the store with the £57 i thought would be the remaining settlement price. I was told i owed £126 but they would knock it down to £100.50p. I was obviously miffed that an extra £50 had found it's way on to my settlement figure so after a heated discussion i walked out disgusted without paying a penny. I am now of the opinion that they tried to rip me off for £50 so they can see how they like it back and I'm not paying again! Will they take this to court etc is what I'm looking to find out? I tried to look over my contract to work out if they did in fact, owe me money but they never put the amount of money i paid on the old sofa on to the new refurb contract. So I'm unsure of how I'd work it out. I did however, notice that I'd never signed the TAD agreement on the contract. It just has the date and signature of the staff member but nothing from me. Would it be worth my time using this against them to make them go away? I probably come across as wanting to run away from debt responsibilities but i was more than happy to pay up until they tried to con me Sorry for the very long post and thanks in advance
  3. Hi All, Firstly thanks for this site, I have been a long time lurker ! Long story short i have some debts i am trying to get settlements on that have defaulted within last 12 months. This one, the balance was over £17K - a credit card with my bank. I asked to settle at 30%, did an I+E, and after 2 weeks the answer came back - OK. Had to pursue them to get this in writing and after 2 previous unsatisfactory versions have received this final version. Is this ok to settle on? Don't have cheques or 3rd party so planning to pay via Bank transfer. Spoke to bank and they say they have passed the debt to Westcot to collect, but they stoll own it. Told me to deal with Westcot. 1: Is this letter OK>? 2: Should I pay Wescot or the bank direct? many thanks all blotter
  4. Hello, I am a new user and wanted some information regarding a 'Standard Order for stay for Settlement with consent of all the parties' I arrived home today to find one of these in the post. From what I can gather this means that someone has put in a claim against me for recovery of money and the judge has ruled for a length of time to be given to sort this out between ourselves. I understand that I will have to contact the court next but my issues are: 1. I have never heard of the individual named as the claimant 2. There has been no contact prior to this so how can it be 'with consent of all the parties' 3. I have no idea what this is regarding or the sums involved I really wanted to check that 1. What I have to do next? Contact the court for further information or can I find out from anywhere else? 2. Will this affect my credit rating? 3. Why have I had no prior contact to this judgement? Many thanks for your advice.
  5. I have started a few threads over the last week and with no disrespect to any regulars on CAG, as it is more my own perceptions that are causing confusion:|, I feel no further forward. In brief we have approx 30K's worth of debts with the largest being Black Horse who have taken over my Capital loan since the LSTB/Halifax merger:-( So in effect that one is still with the OC..... The rest are 5K , 3K, 2K, 1.5K and a few of around £200 - all of these smaller ones are with DCA's:| We have been running a DMP with Payplan for the last 2 years and have never had any problems other than the odd letter reminding us of our debts....not one offer of a reduced settlement:-x We have now sold our house and will be left with approx 5K in cash. Do we tell Payplan about the 5K and ask them to try for F&F's or do it ourselves? If we tell our creditors that we have sold our house and this is probably the last time we'll have access to anywhere near 5K will that help our cause? Do you think Black Horse will be happy to get their £55 per month till the tenth of never from Payplan? Do you think any of the creditors will put the squeeze on us if they get wind that we now have no more assets? All help and advice GREATLY appreciated:roll:
  6. Hi all! I have 6 months left to run on my First Plus secured loan. I am in the process of selling my house and don't want to take the loan with me - I want shot of it and First Plus for good. I have been paying the loan for the past 7 years, claimed back the ppi etc. I was just wondering what the final settlement may be? My credit file shows £800 remaing on the loan. I have wrote to them, but when phoneing to chase them this morning, I got told to be patient!!! Many thanks, Bannister007:roll:
  7. hi I have been giving myself a headache trawling through all the these threads looking for the right spread sheet and right templates. I have already sent the SAR to cap1 and received the reply docs with the statement, The problem I have is that they only sent statements going back to 2005 yet the card was opened in 2000, now since it has been ruled that ppi is unlawful how do I go about claiming from 2000. I did read somewhere that I should sort out the SAR documents before starting the actual claim or I could be left with a new claim. is there as template letter to request for older statements out of curiosity can I take the monthly ppi £2.02 charged in 2005 and apply it to each month going back to 2000, in indicating in the reclaim letter that "due to your failure to provide all the information on ppi payments dating back to the date the account was opened I have applied the amount of £2.02 obtained from the earliest statement you have on record." the wording could do with some work.
  8. I have a car on hire purchase from Welcome Finance (bad choice I know but only choice available at the time) got into a bit of trouble with them last year and they issued a default (according to my credit file) in February. Since then have come to a different arrangement with them and paid approx 130 a month. I paid two weeks late in October, but then paid 300 at which point they again sent me a default notice (???- who knew the same company could put a default on top of a default for the same loan). have been paying 140 since then per month to keep on top of things. Was going to be late in paying in January so let them know when they called I wouldn't be able t meet the payment all in one go that month. Heard absolutely nothing back until this morning when a man turned up at 8.45 to collect the car. told him I wouldn't give him the keys as I believe I am over the 1/3 payment that means they need a court order to take the car and also because this was the first I've heard of it. After much much discussion, and many phone calls to welcome (I couldn't get through, the collector had a private mobile number) and with the threat of calling the police to come and collect the car, the collecter told me that I wouldn't have to give the car up today. Now, what should I do? Surely they can't take the car without informing me first that they're going to. I've had no termination of contract letter, no notice of repossession, nothing. i really want to do everything by the book as Welcome are so rubbish and never send letters etc. They kept trying to tell me today that they had sent a letter and that they didn't need to prove they had sent it, I needed to prove they hadn't. How can I possibly prove I didn't receive a letter??? I can start doing something about this tomorrow, am just wondering what my next move should be. I'm not trying to get out of paying, just want to keep the car. Any help greatly appreciated.
  9. Afternoon, I was wondering if you would advise approaching the DCA I have been making payments to for the last 4 years and offering them a F&F settlement. They bought my debt 4 years ago and have been making payments monthly ever since. Debt was roughly 9500 originally and is now roughly 5200. Due to my credit rating improving finally, I have a credit card with decent interest which would allow me to offer £1600 as a final payment - what's the chances they would accept a payment like that? Don't want to offer without advice in case they see it as an opportunity to try to increase my monthly payments. Also doing a repayment scheme to a bank, balance in that is down to 1500 or something, would they accept a payment of £650 possibly, these 2 payments would max the card out but would also involve smaller monthly payments/not having to deal with them any longer. I know I'd be paying interest again but would have peace of mind also. Any advice would be appreciated and taken on board.
  10. Hello, I am very new to this forum today in fact and make pre apology for any ignorance. Also may I provide apology for the long and verbose post, I do feel that in the first instance information is king and assists in an informed response. Please bare with me in summery I feel that Welcome finance have charged me far more than they should have for the loan I am looking for any advice in dealing with what I consider to be an unfair trading practice resulting from a secured loan with a company called Welcome Finance. Firstly, the loan is fully settled and there are no outstanding amounts. I am also able to say that I am fully aware if I enter into a legal agreement with a finance company I am obliged to continue to honour such an agreement, regardless of my financial situation, thankfully, this is not a consideration in this matter. I will firstly lay out as much information as possible Background; In October of 2008 I contacted a company being Bluesky Personal Finance, Located at Tinturn House, William Brown Close, Llantrnam Park, Gwmbran, ND44 3AB Blusky being a finance broker. Bluesky providing me with details of a finance company that was able to provide me with a loan secured against a property that I owned. I researched the company Welcome Finance, at the time Welcome Finance and its associated companies were correctly licensed and regulated by the Financial Services Authority having registration number 305742. Specific details of the loan to be provided by Welcome Finance. Initial request for total credit to be provided £5000.00 Additions to total credit (insurance premium) £981.51 Total amount of advance £5981.51 Period of loan in months 36 Acceptance Fee £235.00 Broker Fee £250.00 APR 31.17% Rate of interest per annum 23.87% Total interest charge over loan period £2375.91 The interest rate was very high, however in desperate need to clear outstanding debt as soon as possible, I was then contacted by Welcome Finance in late November of that year, them providing confirmation of my acceptance and them providing me with credit of £6466.51 this comprising of Cash amount advanced £5000.00 Broker fee £250.00 Acceptance Fee £235.00 One off Insurance Fee £981.51 Total £6466.51 Welcome finance providing a opening balance date on this loan as 12 November 2008. £245.62 to be taken from my account on or around the 16th of the month for a period of 36 months, the first payment in respect of this matter to be taken 16 December 2008 On Tuesday 16 December 2008 a direct debit payment was made to Welcome Finance for £245.62 as agreed with the terms of my regulated agreement. I then continued to make regular monthly payments of the same amount between 16 January 2009 and 16 May 2011. This amounting to 30 payments In May of 2011 I I contacted Welcome finance and asked them to provide a settlement figure for the loan. Online inquires; these showed that Welcome Finance were no longer providing financial products and were been investigated there regulator. In mid May 2011 after making my contractual payment to Welcome on 16 May 2011 I contacted Welcome Finance, by telephone and asked for a figure to clear my loan with them, provide a settlement figure. I had a rough idea of what I considered to be the amount in any respect I considered that it would not be greater that the total loan if it were to have run its full length another 6 months. This assumption being based on Welcome Finance initial agreement Loan amount £6466.51 Interest over term of loan £2375.91 Total amount to pay £8842.92 30 payments of £245.62 Total payments made £7368.60 Total amount owing including all Capital and interest £1474.32 I spoke to Welcome finance who told me I owed a sum significantly larger than that owing if I were to continue to make regular payments of £245.62 for 6 further months. Not being able to understand why this should be, I was told that this was interest to settlement, I then asked on more than one occasion to be provided with the calculations that derived these figures. On each occasion was told this is not possible, as these figures were arrived at by a computer and were not based on simple maths. I am able to state that I am unable to recall the exact amount to settle I can say that it was in excess of £1700.00. I told the person at Welcome Finance, I was not able to comment on their figures as I did not have all the facts available. In short I made numerous attempts to get Welcome finance to justify the figure them being dam right obnoxious. I eventually told them that I would not continue to pay them until they provided information to substantiate there settlement figure Welcom finance wrote to me on a number of occasions after this demanding payment until 30 September 2011, the wrote to me with a default notice served under S87(1) of the Consumer Credit Act 1974. The sums described in this default notice; Total amount outstanding £1491.94 Rebate of acceptance fee and charges £0.02 Rebate of insurance £0.00 Collections fees ` £12.72 Default Interest £21.48 Interest to settlement £1855.92 Now this is where I get totally lost. If I had continued to make the remaining 6 payments of £245.62 as contracted to Welcome finance the total amount that would have to be paid give or take a bit of additional interest on the four missed payments surely would have amounted to simple arithmetic. £245.62 x 6 = £1473.72 plus the adjustments in the default notice £1507.92. This amounting to total payments over the period of the loan of £8842.32 + a bit of default interest and such like. This reflecting the original agreement. Any way I paid them £1058.00 not wishing to be in breach of the notice. This leaving making my total payment to the loan £8426.60. I assumed as the total amount of the agreement was £8842.92 + the add on’s of Collections fees ` £12.72 Default Interest £21.48 Making a total of £8877.12 Less payments of £8426.60 Would leave a total sum to be paid of £8877.12 - £8426.60 = £450.52. When I then asked Welcome for the final settlement in November they provided the following Total amount outstanding £484.32 Rebate of Acceptance fees and charges £00.00 Rebate of insurances £00.00 Collection fees £22.90 Default interst £2.32 Interest to settlement £280.94 Settlement figure to pay £790.48 Needless to say I raised an objection to this and was told by Welcome tough, sick of the company I paid . Now I may have missed something or have I been made to pay £9217.08 After removing of misc fees and interest £91576.66 This some being £314.73 that the total contractual amount had the loan continued for 36 months. Please help if you can as I feel that I must be really stupid and mist something
  11. This is my first post and I am looking for some advice. I owe more than £30k attributed to various unsecured debt accrued before 2003. The debt has been been sold on to Debt Collection Agencies. They have been in touch through out the period and at some point I was paying a £1 nominal fee to them. I have come in to some money and have offered them full and final settlement offers. Some of them have agreed to it and I am still in discussion with others. As the debt is older than 6 years it is no longer on my credit file. If they agree to full and final settlement offers can they put this on my credit file showing part settled or are they not allowed to do this since the debt has already been on my credit file and it's over 6 years. (I live in Scotland).
  12. Help pls, i have got a credit card with MBNA and owe £10500, due to personal reasons i have been on arrangement with them for the last 5 months which is coming to an end. They said they wanted the arrears of £1400 in May and to start paying back monthly which i cannot afford now or ongoing, my Dad offered to lend me the money which we thought he could get £5500 to settle the account, so rang MBNA last week and went through it on the phone, they said it would show as a partial settlement on the account but the account would not default. My Dad can only raise £3500 so i rang them yesterday and they agreed that was ok and they would get forms out, this morning i have a phone call saying it was flagged and i had entered into a legal agreement to pay them the £5500 so they cant accept the £3500 but would review the account and settle for this amount if it went into default at the end of June I am desperate to pay this card off but not affect my credit rating any more than it is Help - what do i do and protect my credit rating ?
  13. Im at my wits end with these people. I have been paying 7 creditors off on a voluntary arrangement 6 of which seem to be content with the low amount im paying them. 2 1/2 weeks ago DRS contacted me on the phone offering me 40% discount off a £3046 debt in full and final settlement. A week later they phoned me to see if i could raise the amount. I told them i could'nt raise it. They said in that case we need to review your payments to ascertain whether i can pay more or less per month so they sent me a form to fill in asking for ALL details including names, account numbers and amounts owing. Also the amount im paying them per month. All other income and outgoings inc proof ie statements , bank and credit cards. Im not happy giving them this info. last friday i managed to raise the £1840 as a loan from my sister i contacted them and told them i had borrowed the money. I asked them to send me a letter confirming that it was full and final settlement which he agreed to do. Monday a woman from their office phoned and said they had made a mistake and the bank they represent wouldnt accept the discounted offer because i own the house!! (they have always known i own it!). They would only accept a 20% discount. I cant raise the extra and i wont even be able to raise the £1840 now as my sister did have the money saved to use for other things. Whats my next move as i suspect there next move is going to be unpleasant?
  14. I have made an offer to Mackenzie Hall, acting on behalf of Quickquid, for full and final settlement of my outstanging balance. i got stuck in the nasty cycle of Payday loans and am now nearly out the hole. M/Hall have accepted my offer but are refusing to update my credit file as, settled in full. They claim that a full and final settlement is classed as a "short settlement" and my credit file will be updated with, Full Default. is this acceptable? I was under the impression that once an offer of full and final settlement was accepted, it was exactly that, full settlement of the account. i appreciate any help/advice with this. i have until the end of the week before the deadline of the written agreement lapses. thanks in advance
  15. Hi I could do with some advice. I'll try to keep this as straight forward as possible. Ok, I had a personal loan with Santander over 36 monthly payments. It was due to be settled in December this year, however I decided that I was going to settle it early at the end of March (2013). On the 11/03/2013 I called Santander for a settlement figure - I was quoted £2061.38 (I only called here to get an idea of what the settlement figure was, I don't get paid until the end of the month) On the 31/03/2013 I called Santander and explained that I would like to settle my loan early, the nice lady on the phone said she would get me a settlement figure, put me on hold for a short while, on her return she told me that the settlement figure would be £1828.60 - asked me if I would like to pay now, I said I would, she asked how I would be paying, I replied "with my Debit Card" - she then took my card details. Now, she did say after this "not to cancel my direct debit just yet" - to this I argued that "why would I need to keep my direct debit open? I have just settled the account!". To this she replied "yes, your right sir, feel free to cancel the direct debit whenever you like" - Thanks good bye. £1828.60 was subsequently taken from my account. The end.... or so I thought. On the 18/04/2013 I recieved a (rather nasty) letter from Santander saying that they are unable to close the account as I have not made all the payments and I still owe £232.78. I have 14 days to pay the amount or the £1828.60 would be refunded to my account, minus what payments should have been taken and the loan would carry on as normal. Thinking there must be a mistake I went down to my local branch the next day (19/04/2013) to try to find out what was going on. I was taken into the back of the branch with a member of staff and we tried to get to the bottom of what was going on, the member of staff was on the phone for around half an hour and the upshot of the conversation was the reason that I still owed the £232.78 was because my direct debit had failed on the 01/03/2013 - I disputed this as I got paid the day before and I had received no correspondence from anyone about any failed direct debits. they were adamant that this was the cause and that was pretty much conversation over. The girl on the phone asked me if I would like to open up a complaint - "YEP!" I then went to my local Halifax and asked them about any failed direct debits for the beginning of March, as I suspected there was none. I was provided with a printed statement of my account clearly showing the loan direct debit being taken on the 01/03/2013. Back to Santander. I spoke with the member of staff I had been dealing with earlier, showed her the statement from the Halifax, she took photocopies, then said she would sort it for me. She had someone to see but would phone Santander back up for me that afternoon. Great! everything's sorted. She then took my mobile number saying she would give me a ring later that day. Nothing... Bearing in mind here that Friday 19/03/2013 I was on a days annual leave from work and I spent the entire morning sorting this mess out. Today (23/03/2013), you know when you get that feeling that "something's not right" - I gave Santander a call. Sure enough, apparently my complaint had been rejected and I still owe them £232.78 I tried to explain that I had taken proof of the direct debit to the branch, however now, it wasn't 01/03/2013 direct debit that had failed it was the one on the 01/04/2013 that had failed... Even though I had settled the account the day before. I tried to explain that I had called for a settlement figure, Santander had given me a settlement figure, I paid said settlement figure in full. She was having none of it. Refused to listen to any of my previous phone calls saying that she did not have the facility (which I highly doubt) and now I hadn't made a "settlement payment" I had simply made a "card payment". The conversation then descended into argument. "If you don't like it you can take it up with the financial ombudsman" - so I did and the forms are in the post. Basically, whats happened is someone had ballsed up with my settlement figure. They wont admit it and want the rest of the monies. I was all set to pay them the two thousand, when they gave me the 1800 figure I thought bonus, another payment must have gone on since I last called. As I had 200 quid spare I then treated myself to a few bits. Plus I've wasted half a days holiday already sorting this mess out. Thanks for reading all that. Do I have a leg to stand on here or should I just stump up the 232 quid? Any advice would be greatly appreciated. Thanks Steve.
  16. I was involved in an RTA with another vehicle August 2012. I was insured fully comprehensive but this policy only provided for third party claims cover for the trailer and its contents which I was towing at the time of the accident. The trailer and contents were not otherwise insured (foolish me). The trailer and its contents were substantially damaged with repair costs estimated in the region of £5-10K. My towing vehicle has been repaired under my insurance with my insurer recommending settling liability at 50/50 between myself and the other party. There were no witnesses. I rejected this proposal (trailer was hit in the rear after a lane change) because I believed it would jeopardise my chances of a successful claim for my uninsured losses. 6 months on after lengthy correspondence and an independent accident investigation arranged by my insurer, their recommendation remains the same, accept 50/50 liability. Since to take this further would involve the courts and, despite my protestations the accident was entirely the other driver's fault, I'm pretty sure there will be some detail in all the papers and statements that will indicate my driving was less than 100% perfect (whose is?) and we will be back to 50/50. So, as far as trying to keep a clean accident claims record, its probably time to give up and accept the insurer recommendation. But, and having set the scene, there is still the damage to my trailer and contents to consider. Now, since both parties insurer's seem set on a 50/50 allocation of liability, how does that sit with my being able to claim for 50% of my insured losses? And who do I take on - third parties insurer, third party through small claims, court, both? So far, and since I have expected throughout that the other party insurer would eventually accept liability, I haven't pursued the issue of uninsured losses other than to write to both third party and his insurer on the day after the accident that I held them liable. Any advice in this regard would be really appreciated as would any need I have for legal advice and my chances of success. I'm going to end up out of pocket regardless, but getting back half of that loss would be something. Also any thoughts on how I might have handled he whole thing better. I'm 7 months on, its been a lot of aggravation, and I still have a damaged trailer and its contents sat here doing nothing.
  17. Hi Mckenzie Hall have taken over one of the PDL debts. After many threats I wrote to them about a reduced settlement final offer. They came back and we agreed on 50%. However, I need it in writing to cover all bases. I don't want to pay them and then they come back and say it wasn't final settlement. Can anyone help me phrase what needs to be said on the letter please , or the document that I sign? so far all they say is one off payment
  18. Hi all, Just a quick question. If making arrangements for a full and final settlement, everything should be done in writing. I get that, no problem. Here's my quick question : is email sufficient, or does it have to be in writing in hard copy? Thanks.
  19. I am looking for advice on what I should do next regarding my debt. I would like to begin cleaning up my credit report and settle some of the accounts I own (most of which have defaulted). I know that these defaults will remain on my credit file for 6 years but I still wish to clear some of the debt. Here is my current situation: Type of Debt / DCA / Status / Balance Overdraft /Moorcroft / Default (30/03/11) / £3274 Mail Order /Lowell / Default (04/01/11) / £1242 Credit Card / Moorcroft / Default (19/10/12) / £706 Credit Card /MBNA / Default (31/07/12) / £1153 Credit Card /Moorcroft / Default (18/07/12) / £7075 Credit Card /Moorcroft / Default (05/10/11) / £979 HP / HFC Bank / Late (2 Payments) / £278 (Moorcroft are currently "acting of behalf" of the original creditor.) I have many issues with this debt. I have sent all OC a SAR request and I am awaiting the documents. I have also sent F&F and CCA requests to each. This is where the problems start. I am almost certain that all will be able to comply with my CCA request at some point. - Moorcroft have not been able to provide a CCA as yet (requested on 31/1/13) for 3 of the accounts but I did get a "reconstituted" copy of my agreement along with a statement of my account and t&C's for one account ( this does not look complete to me?). They did respond to my F&F request on each account. I offered 26% of the debt, they offered 87%. I sent them another letter reminding them of CCA and to reconsider my F&F offer. What should I offer them next? - MBNA have provided me with a) a 'copy of my executed agreements' b) up to date terms & conditions c) copy of my most recent statement (which shows the state of your account). They have not replied to any F&F agreement. Is this acceptable compliance with the CCA request? This agreement has my "digital signature" as it was completed online. - Lowell have not provided me with anything. No CCA (requested on 31/1/13) and not responded to my F&F offer. - HFC have also not provided me with anything. Responded to F&F by requesting proof of income (i.e payslips). Responded to CCA request (sent on 31/1/13) by requesting proof of signature and separate proof of identification before complying and they returned my £1 postal order. I have sent them a letter today (based on a template found here) advising them that I am not required to send this information and asking why they are happy to send statements and other sensitive data to my address but require proof of ID now. Where do I go from here? [Note: all letters are headed "Without prejudice" and state "I admit no debt to your company"] So, my new forum friends, where should I go from here? Does anyone have experience with these DCA's in particular? I know this is a handful, thank in advance for your help. Sven
  20. Not sure if this is right place. I decided to try and go for settlement with my creditor in regards to my debt. What would be good ideas to "present" as why i dont want to pay full amount? Obviously because i cannot, but what else can i put down as reason? What would be good catch for my creditor to go for my offer? Thank you in advance
  21. hello can anybody advise ? I was wrongly accused of fare evasion on a first capital connect train, a court summons date was sent through and I intended to plead not guilty, however I have communicated with the prosecutions dept and they have agreed to settle out of court. It has been very stressful But I am just so relieved it is all over.............except they inform me that the court case on the said date will still go ahead and that they will have a representative there who will stand up and say case withdrawn when my case comes up. I have had nothing in writing from them and due to how this whole episode has come about am completely distrustful of the justice system, has anybody else had experience of this procedure, because it seems odd to me that they would waste time and money like this when I would have thought it more sensible to just cancel the court case. any advice would be appreciated
  22. Without hincriminating myself - or indeed selling myself short. Hi Folks I have just recieved 2 letters from Capquest and associated solicitor regarding a Lloyds TSB debt of just over £3k; The solicitor letter is threatening potential court action if I do not respond by the 15th Jan; The Capquest letter is asking me to call a number to discuss a settlement figure before the 25th Jan. It's very tempting to pick up the phone and sort this out - but - I know that this is the completely wrong thing to do as I should "only deal with these people in writing"... they have also added that "once the payment has been received and cleared, your account will be closed and your credit file updated to show that the balance has been satisfied with a special flag of partial settlement". I don't like the sound of a "special flag". The questions I have are:- what should I ask for; a suggested settlement figure of say £2k; for them to come back and suggest a figure; remove that sinister looking "special flag" and replace it with something altogether of a fuller and more final settlement nature; just clarify what they mean by a special flag; is the flag a red herring? I'm just drafting out the header etc to the letter and a quick line on why I'm writing and not calling - my leaning is towards asking them for clarification on both points that way I can always go back for more... what do you think? Thanks in advance - Andy
  23. Hi I wondered if anyone can help me understand my loan early srettlement figure please?? We had a personal loan from Natwest (which thaey stuckk PPI on - but that's another story!). The loan was for £9488 plus 2205.40 for PPI so a total of £11693.40. On the credit agreement it states : "The customer has the right to repay the loan before the end of the term by making a single payment calculated under a formula which limits the amount of the total charge the customer pays. The amount the customer would have to pay if, for example, the customer wanted to settle when a quarter of the term had passed would be £6747.65; if half the term had passed the amount would be £5072.46 and if 3/4 had passed it would be £2895.59. In calculating the amounts shown, the assumption is made that all instalment repayments due are paid on time and no default interst or charges are incurred. The amounts shown are accordingly only illustrative." The loan was over 60 months, so 1/4 of the way through would be 15 months. We paid it off after 18 months and yet paid £7782.35. Have I misunderstood something? Are they allowed to change the settlement figure? We had no missed payments or charges so shouldn't the agreement figure stand? Any help appreciated!
  24. Hi, I have many debts all of which are at quite an advanced stage. I.E. Threatening court actions. I am unemployed and have no money to pay them off. I have spoken with my family about this and they are willing to give me some money to pay off the debts. However, it is not enough to pay off all the debts in total but not too far off. I was wondering if it were possible and likely that these companies would consider a reduced final settlement offer? And whether some industries are more likely to accept than others? And what kind of % is considered reasonable? The other point to note is that with some of the debts I actually dispute the amount owed. I.e some of the CC companies have been charging me £18 late fees and also some PDL. Do I have to resolve this before I offer them a final payment? How best to proceed? My debts are as follows Capital 1 credit card total owed (£2300) £300 disputed fees Cahoot credit card total owed (£1300) £600 disputed fees Vanquis bank CC total owed £1900 Quick quid original amount taken out £1300 they say I now owe £1600 Payday express original amount taken out £800 (200 paid back but they have added more charges on) Pay day uk original amount taken out £680 (£150 paid back but charges been applied ) Orange Phone £350 Accountancy firm £300 but dispute £200 of this. Lump sum offered by family £7000
  25. In July 2006, I defaulted on a number of debits. One of them was for a visa card with Shell. This was sold on to Arrow Global and in September 2008, Arrow got a CCJ for the £3523 outstanding. I have been paying the shell/arrow at £14.37 a month since 2006. There is still £2790.77 left to pay. I have tried to make a settlement offer to Arrow of £839.55 which is there amount, pro-rater from a lump sum I have received, but they have turned me down saying they can only offer me a 50% discount. All other defaults have been removed from my credit file, but this CCJ will stay until September 2014, so I would like to settle it. Does anyone know how firm they are on the 50% rule. It seems silly that they would rather have £14.37 for another 16 years rather than have the 839 cash now.
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