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Found 17 results

  1. Eon sent my vulnerable relative £679.44 charge 19-5-17 for Western Distribution visiting Eon then sent an outstanding balance of £1,080.35 Eon have set the meter to take £5 a week towards the debt. Doubt the property has ever had a meter reading in the 27 months that the relative has been at the house. Relative is very challenging due to mental health and does not engage with anyone including mental health, gp, etc. Relative is often not at the property for more than a night due to a break in at the property at the end of last year, they have become too upset to
  2. Hi, on the 17/07 apparently a meter reader attended my home address to read the meter, as no one was at home, they were unable to do so. As such, they pushed a leaflet type letter without any packaging through the mailbox informing me about this. On there, it says that the letter is on behalf of Utility Warehouse (a company I never heard of before this) and it says to contact a mobile number which is always either switched off or is busy. There is no time frame or anything as to when I can call, such as Monday to Friday from 9:00 to 18:00 or anything. There is no
  3. Hi My wife has received a letter today from Past Due Credit Solutions saying that HM Revenue and Customs have asked them to contact my wife on their behalf. It asks me to call a number and pay in full or if I am finding it difficult they can discuss whether I can spread the payments. It says all discussions and payments now need to be made through them. Any advice about this would be welcome as there is no way I can pay the amount that it says off and also I do not know if this debt is my wife's. Please advise? Thanks in advance.
  4. The shop where i work was visited yesterday by a member of the revenue protection team. Stating their meter had been tampered with and they have been billed £14402. (13500 is for estimated gas usage) Firstly the reason I am looking into this for them is that they are Malaysian and have a very basic understanding of English. They took over the shop from a previous tenant in 2007 and have had the meter read throughout this period of time. Last week they came and changed the meter and stated the meter would be sent for forensic testing etc. This resulted in the RPO turn
  5. Hi all Please could I get some advice regarding an issue with opus energy. My father who owns a takeaway was visited by 2 British has guys on behalf of opus energy to check the meter (something which they did on all the shops on the parade) . After a quick check they advised my father the meter is over 20 years old so would therefore need to be replaced. They phoned back after a few days and made an appointment to visit and exchange it. On the day of the visit, 4 guys turned up (not sure why it required 4 of them) and went about their work about 15 mi
  6. Hi there, I have recently been stopped and cautioned by a Revenue Protection Officer at an un-manned train station. I usually buy a ticket whenever I travel on public transport. This time, however, I had got on a train at a manned station in a rush. I had my money ready to pay the fare but since no conductor passed on the train I couldn't purchase a ticket. I still had the money in my hand when I was stopped by the officer when I got off the train so it was clear I had the intention of paying the fare. After I gave the officer my details he told me I would receive a letter in a
  7. Hello, I'm just looking for some advice about an incident that happened with northern rail. I have just moved to the area and was travelling from my local station to Manchester Victoria for the first time. I tried to buy a ticket at the machine however it kept on saying that were no fares available for my journey which completely confused me. Anyway, I was going to buy a ticket at the manned office however the queue was huge and there were only a couple of mins until my train so I just thought I'd get on the train and buy a ticket from the conductor. The train was slightly delayed w
  8. Hi, I was caught by a Revenue officer at Ealing with a legitimate ticket for the return journey, but he wanted to check my oyster card. Earlier in the day I couldn't tap in and therefore had to tap out at Paddington where I was charged the maximum fare (£7.20) anyway. The officer didn't show me any ID, and told me my rights and cautioned me. He then questioned me and wrote them as well as my answers down. He let me read this and made me sign it. He also said I would have to explain any incomplete journeys on the oyster history, but if I bought my paper tickets with cash I have no way to
  9. Are revenue protection officers legally entitled to check tickets and passes once the passenger has left the bus? I have seen this a few times but it has occurred to me that the pavement is not TfL property. On the last occasion the man claimed he had given his Oyster card to a friend on the bus so she could get home later on. I've no idea what the outcome was as I got off the bus to avoid being delayed. Thanks in advance to those replying.
  10. Trying to help my Step daughter with this A few years ago when she was 15 her real father got my step D a contract phone in HIS name and registered at HIS address, anyway to cut a long story short he was not able to afford the bills and asked that she return the phone to him "so he could send it back" which she did, Now it turns out he never sent the phone back and had ran up an even bigger bill! the other week he contacted her (she is now 19) and said Vodafone were chasing him for the bill and SHE needed to pay it, he gave her the number for what turned out to be the above DCA and
  11. I have a confession to make: I regularly get onto a train and buy a ticket on the train - I am told that this isn't allowed, but it doesn't ever to seem to have caused a problem before (I think this is one reason people get confused about the byelaws). I buy a ticket, all is usually ok! Today, I asked for a return ticket and the conductor told me that his machine was broken so he couldn't sell me one. I had the cash in my hand to give him, so I clearly intended to pay. It never occurred to buy a ticket on the way out as I was running late! I wi
  12. Im at my wits end with these people. I have been paying 7 creditors off on a voluntary arrangement 6 of which seem to be content with the low amount im paying them. 2 1/2 weeks ago DRS contacted me on the phone offering me 40% discount off a £3046 debt in full and final settlement. A week later they phoned me to see if i could raise the amount. I told them i could'nt raise it. They said in that case we need to review your payments to ascertain whether i can pay more or less per month so they sent me a form to fill in asking for ALL details including names, account numb
  13. Hi all, I have received a letter from Debt and Revenue Services threatening a Home Visit, because I have not contacted them regarding repayment of an account.... They are demanding payment of £328.33 in relation to a debt with a company called 'Opal'. I have absolutely no idea what this is for and have never heard of Opal. What do you think would be the best way forward with this? Should I send an email asking for details of the debt or ignore them? I had a similar one for £130 a few weeks ago from another DCA and when I challenged them they said they would just pass i
  14. Hi All, Received an email today from WDA saying the following: Dear Harry Account Transferred to Debt Recovery Agency Your account is now being handled by Debt Revenue Services who are acting on our behalf. All future communication should be made with Debt Revenue Services and any queries sent to Wage Day Advance will be passed onto them to deal with. We recommend that you contact them without delay to prevent any further action to your account. --------- The amount that WDA have said i now owe is £590.10 although in reality it should be £408.50 (Inc
  15. I have been watching customs programmes in Freeview channel 11 Pick TV recently and it has given me a lot of concern. Can anyone throw some light on the following. I must admit it is probably quite unlikely to happen but \I| just wondered what would happen in this case. I have noticed that sniffer dogs go round the passengers going through the nothing to declare exit but frequently people are pulled in because the dog has found something. This could be just a simple case of a taxi driver handing the case who had been taking drugs or some similar thing like that. I was wondering what
  16. Hello, I've been reading this site and i've seen some excellent, helpful, non judgemental advice given here by some of the members . Someone I know was approached by a revenue protection officer recently. They have no defence and basically admitted they were in the wrong and know they have to pay the price. They've been offered a settlement sum, which includes a £100 admin fee, prior to the issue of an Intent to Prosecute letter. They clearly want to resolve the problem as soon as possible. Should I suggest they just pay at once in order to get it cleared up? I don't think i
  17. My young lad has a Ltd company and has to do his self assessment. He recently missed the deadline by making a mistake and sent in a paper return rather than filing on-line and has landed himself with a £1000 fine. He spoke to the revenue with regards to spreading the payment and they would not budge on payment over 2 months - max! Okay, he acknowledges the fine irritating though it is, but the person in the revenue, not a DCA but the Revenue themselves ran through questions about his assets, no doubt to establish if there was room for a Charging Order if necessary, but then slipped i
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