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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
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Highview Parking breach of GDPR


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try google earth and rollback the time line

most areas have many pervious years you can switch too in you view

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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2 hours ago, JackD13 said:

Where do I go for this advice? Would I email highview first?

The fleecers obviously won't cooperate in you hammering them.

 

Plan A - try dx's suggestion, it might just be me who's useless with the computer!

 

Plan B - SAR the fleecers.  They might be stupid enough to include the sign.  Put in some I.D. otherwise they will use it as an excuse not to cooperate.  And get a free Certificate of Posting from the post office, so if they don't reply you'll have another reason to sue them!

 

Plan C - would it be possible for you to easily go back to this car park and photograph the signs?

We could do with some help from you.

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We could do with some help from you.

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Looks like their goose is cooked

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Plan A - I had a quick look on google ma ps and found the attached. HistoricImages.pdf

 

Plan B - I can SAR the fleecers again, I'll have to go through my previous notes to remind my self of the process.

 

Plan C - I can  go back to the carpark, I am close to the area tomorrow and also Friday.

 

Let me know if you need any more info!

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Great work by you & dx.  I don't think there's any need for Plans B or C.  It all looks pretty straightforward.

 

You remember the limit being 90 minutes.  You have a Google Maps historical photo showing 90 minutes.  The fleecers' representative sent a photo saying 90 minutes.  The car park website states 90 minutes.

 

Oh dear oh dear oh dear Highview.

 

 

We could do with some help from you.

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Slight oversight on my part - I thought the signs were dated March 2017 but Google maps has a bad habit of jumping around in terms of dates.

 

We have photo evidence of the signs being up in May 2018 would this be enough?

 

 

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Hi

 

For info this link breaks down the GDPR into more simple terms so you can see what is meant to be done and how it is done for each of the different Articles of the GDPR: (I use this link all the time as it is used by most Housing Associations/Councils) it give you a better break down of the Articles and sections contained within it and how the Processing of Data should be done, you use these against them

 

WWW.PRIVACY-REGULATION.EU

Easy readable text of EU GDPR with many hyperlinks.

 

How did Highview ask for the OPs Data from DVLA (i.e. what did they send to DVLA) and how did DVLA verify such a request from Highview before processing the OPs Data and then sending the requested Data it to Highview.

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I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Tackling a GDPR case will involve some serious learning, at least for me, but of course there's time, the claim doesn't need to be issued immediately.

 

We have a sticky where you ask the DVLA who has been after your data  https://www.consumeractiongroup.co.uk/topic/409717-letteremail-to-contact-the-dvla-to-see-who-has-been-requesting-andor-accessing-your-data-registered-owner/  It might be out of date.  Anyway, go for it and see.

 

Also SAR Highview.  Stick in some I.D. otherwise they will use lack of I.D. to delay replying.  There should be info in the SAR about their contact with the DVLA about you (and if they don't reply, another reason to sue them!)  Get a free Certificate of Posting from the post office.

 

Also separately complain to the DVLA that they gave your details to a bunch of fleecers who used them to start a vexatious court case which was laughed out of court, and what are they going to do about it?  Briefly explain you always respected the 90-minute limit and did nothing wrong.

 

That's a start.  Meanwhile I'll read and take advice from people experienced with GDPR.

We could do with some help from you.

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19 hours ago, stu007 said:

how did DVLA verify such a request from Highview before processing the OPs Data and then sending the requested Data it to Highview.

I think either Highview individually or their trade association collectively have an agreement with the DVLA (KADOE???)  All stuff to read up on.

 

Thanks for this stu.

We could do with some help from you.

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Regarding a complaint to the DVLA, stu007 has kindly found this

 

https://www.consumeractiongroup.co.uk/applications/core/interface/file/attachment.php?id=46897&key=522d71c7358d8af48786620effd19e2c

 

What to do if you suspect your details have been obtained unlawfully


While we are keen to make sure information is only released in appropriate circumstances, we have no
authority to arbitrate in any dispute. Any disputes over the circumstances leading to an incident must be
decided between the relevant individuals.


If you think your details have been misused or obtained fraudulently, write to us at:
Data Sharing Strategy and Compliance Team
DVLA
Swansea
SA99 1DY
Or email [email protected]

 

You need to tell us the vehicle registration number and explain how the information has been misused.
We will investigate all allegations of information being requested unlawfully

 

So complain to the DVLA.  You parked in a car park managed by Highview and respected all rules, including the 90-minute free-parking  limit (attach the old photo).  A photo from Highview's legal representative confirms the 90-minjute limit (again attach).  The retail park's own website shows 90 minutes (again attach).  Yet Highview obtained your personal data from the DVLA for no reason, sent you a PCN which didn't state what you had done wrong, started a vexatious court case, and lied in a Witness Statement to the court that the limit was 60 minutes.  Their case was laughed out of court.  None of this would have happened if the DVLA hadn't handed over your data.

 

Their is a lot of GDPR stuff to read and it will take me some time to gen up, but these steps are at least a start.

We could do with some help from you.

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Quote

Tackling a GDPR case will involve some serious learning, at least for me, but of course there's time, the claim doesn't need to be issued immediately.

 

While there is no immediate rush there is case law that shows judges will take into consideration when awarding damages any significant delay in issuing a claim.

In order not to fall foul of this, personally I would wait no longer than 4 weeks and certainly no longer than 8 weeks before issuing a claim or at least sending a letter before action.

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I didn't know this, FruitSalad.  Thanks.

 

So the OP needs to get on with the above, as the fleecers have 30 days to respond to a SAR.

We could do with some help from you.

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Hi

 

With your SAR Request make sure and use this simple phrase 'ALL DATA' that means whatever format they hold that data in whether it be written, email, phone calls etc. Also make sure and add that you require the specific letter/email from Highview that had their Reasonable Cause sent to DVLA requesting DVLA process your Data under that Reasonable Cause for a Parking Offence.

 

One thing to bear in mind if Highview refuse to send a copy of that reasonable cause letter/email is they were processing your data when they photographed your car and sent you that image of your car.

 

What I would also suggest doing is a separate letter to Highview requesting both Information Commissioners Office (ICO) registration numbers for both Highview Parking Limited and GroupNexus Limited.

 

Also for info Highview Parking Limited Registration Number with the Information Commissioners Office (ICO) is: Z1038597

 

 

I am sure you are probably already aware that Highview are now part of GroupNexus its in GroupNexus Privacy Policy: (Note: virtually at the bottom of the privacy policy link is the details to send any request to there Data Protection Officer)

 

GROUPNEXUS.CO.UK

 

GroupNexus Company Number: 11309569

 

GroupNexus Companies House Link:

 

FIND-AND-UPDATE.COMPANY-INFORMATION.SERVICE.GOV.UK

GROUPNEXUS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return...

 

Due to the above and I am sure other will correct this if I am wrong as this is not my specific area but when you write your Letter Before Action (LBA) I would name both Highview and GroupNexus in that letter Before Action (LBA)

 

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Apologies for the delay - i was away on holiday. 

 

I have sent an email of complaint to the DVLA and also Group Nexus. It was a little unclear from the above so i decided to SAR them both for good measure.

 

This was to group Nexus

  • ALL DATA YOUR COMPANY HOLDS AGAINST MY NAME whatever format you hold that data in whether it be written, email, phone calls etc.
  • The letter/email from Highview that had their Reasonable Cause sent to DVLA requesting DVLA and Highview process and my Data under that Reasonable Cause for a Parking Offence.
  • Both Information Commissioners Office (ICO) registration numbers for both Highview Parking Limited and GroupNexus Limited.

This was to the DVLA:

 

 

  • ALL DATA YOUR COMPANY HOLDS AGAINST MY NAME whatever format you hold that data in whether it be written, email, phone calls etc.
  • The letter/email from Highview that had their Reasonable Cause sent to DVLA requesting DVLA and Highview process and my Data under that Reasonable Cause for a Parking Offence.

 

 

Have i covered everything required?

Edited by JackD13
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I too have been busy and am trying to read up now.

 

So if you've complained to the DVLA and SAR'd Highview/Group Nexus, that is a good start.

 

Let's see what comes back from them.

We could do with some help from you.

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Main thing is to show Highview's reason for accessing and processing the data was invalid, therefore unlawful, that will sit at the heart of your claim.

We could do with some help from you.

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If they have that's somethingfelse to clobber them with.

We could do with some help from you.

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There is a load to read up on here and I haven't done it all due to limited time, so I'm probably bringing up points in the wrong order.

 

However, if this gets to Letter of Claim stage, who does the OP go after?  Highview Parking Limited still exist.  They have changed their address to GroupNexus' address, but they are still active  https://find-and-update.company-information.service.gov.uk/company/05541862

 

 

I see GroupNexus is a trading name of CP Plus Limited, bottom of page at  https://groupnexus.co.uk/

 

It seems to me that Highview are the legal entity to pursue.

 

 

 

 

We could do with some help from you.

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