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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
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      • 0 replies
DragonFly1967

Letter/email to contact the DVLA to see who has been requesting and/or accessing your data Registered Owner

style="text-align:center;"> Please note that this topic has not had any new posts for the last 415 days.

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The following is a template letter/email for contacting the DVLA to see who has been requesting and/or accessing your data as the Registered Keeper of a vehicle.

 

This should be emailed to the DVLA at... DVLAdatarequests @ dvla.gsi.gov.uk (without the spaces) or DVLA no longer use gsi email addresses and this needs to be updated

Posted to DVLA at the following address..

 

Release of Information

Paying Enquiries Section

DVLA

Swansea

SA99 1AJ

 

Despite the impression given by the above address, you do not need to enclose a fee.

 

 

 

Dear DVLA.

 

Vehicle Index: XXXX XXX

VIN: XXXXXXXXXXXXXXXXXX

And for verification. V5C Document ref: XXXXXXXX

 

Keeper Details.

 

Your name and address exactly as shown on the V5C

 

 

Please supply me with details of which companies and/or individuals have accessed keeper information for my vehicle between XX/XX/XXXX and XX/XX/XXXX.

 

Please supply the following.

 

For EDI requests.

 

1. The company that requested the data. (For each access.)

2. The specific purpose for which that data was requested. (For each access.)

3. The date of the request to the DVLA. (For each access.)

4. The date that the data was released by the DVLA. (For each access.)

 

And if this was a manual request.

 

All of the above plus a copy of the V888, V888/2 or V888/3. (For each manual access.)

 

 

I believe that certain companies, ie Private Parking Companies and/or others claiming to act on their behalf may have accessed my data without reasonable cause, thereby breaching the KADOE contract, thus I have reasonable grounds to believe that my data has been used and/or released inappropriately.

 

Therefore, this is not a FOI request, it is not a breach of the Data Protection Act to release the data and is not a Subject access request so does not require a fee to be paid.

 

I simply require you to address the specific points above so please do not reply with a standard response of any kind.

 

 

I await your reply.

 

Regards

 

Name as shown on V5C

Recorded Keeper.


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Please note that my posts are my opinion only and should not be taken as any kind of legal advice.

 

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DVLA Information Request.pdf Edited by stu007
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style="text-align:center;"> Please note that this topic has not had any new posts for the last 415 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

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