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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Perhaps the bailiff has realised he has been caught out cheating, keep all the texts to show the councillor and the CEO.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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If you have a smart phone I would also copy paste the texts to an office type document and forward that to your Cllr. as well as the CEO if not done already. Save a copy to your email adress so you can forward this at anytime it is needed. I would alos ask the LA to get them to inform the EA that this is on "hold" only they can do this.

 

Again if you have a smart phone download a recording app from the store and use it should the EA call on you, then record what is said or video it as well keep it safe as the EA may be lying, this way you will have proof of it.

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  • 3 weeks later...

Hi, just an update, this matter is still ongoing, I haven't heard anything back from my local councillor yet.

I have received a letter from Equita addressed to myself, stating that as a goodwill gesture, during the Christmas period they will suspend collection until the new year as long as substantial payments have been made.

Well I have made payments of £1500.

The bailiff got intouch for payment, so I txt him that I had received the letter, & therefore took it that the payments resumed in January as stated in the letter.

He said that it didn't apply to me.

I txt back saying the letter was addressed to me personally.

He the ask for a photo of the letter & then said I still need to pay. I received a message from him yesterday saying he is going to turn up today to remove goods.

I will txt him later asking why that letter was sent and isn't bring adhered to, as I have made substantial payments. I will also send him a photo of the letter.

when he said he was coming today, he said " you owe £500ish"

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Hi, just an update, this matter is still ongoing, I haven't heard anything back from my local councillor yet.

I have received a letter from Equita addressed to myself, stating that as a goodwill gesture, during the Christmas period they will suspend collection until the new year as long as substantial payments have been made.

Well I have made payments of £1500.

The bailiff got intouch for payment, so I txt him that I had received the letter, & therefore took it that the payments resumed in January as stated in the letter.

He said that it didn't apply to me.

I txt back saying the letter was addressed to me personally.

He the ask for a photo of the letter & then said I still need to pay. I received a message from him yesterday saying he is going to turn up today to remove goods.

I will txt him later asking why that letter was sent and isn't bring adhered to, as I have made substantial payments. I will also send him a photo of the letter.

when he said he was coming today, he said " you owe £500ish"

 

Should this case be referred to MOJ, as clearly Equita are acting like muppets by not controlling their EA.

 

A Formal Complaint to Council CEO and Elected Leader again indicating that their agents are unlawfully taking card payments, as the council is ultimately liable they may not be too happy to find this is still an issue.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 2 years later...

A Bailiff called today at my home for Council Tax Debt.

I didn't speak to him my daughter did, he also asked her for proof of ID, and he handed her a letter, to be passed to me and said it was urgent that I contacted him.

The actual debt is for £1541.22

Then Compliance Fee £75

Enforcement Fee £239.00

Total £1855.22

I was aware of the debt and had received a letter, but due to personal problems I couldn't deal with it.

I would like to pay this, but should I pay direct to Equita?

and then in form the bailiff I have paid?

Also I can pay the outstanding debt and I was going to ask that I pay the remainder of their fees off.

I will only talk to them by text or email.

I do not have a car.

Any advice greatly appreciated.

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As the council is unlikely to take the debt back and the fees have been applied it would be better to try to deal with Equita in the first instance.

 

Are you working or on benefits, or a single parent? You do not have to let a bailiff in and he cannot force entry for council tax, I would send an offer of payment to Equita with an I&E to justify the sum offered. As you do not have a car and so long as you don't let them in (a very bad idea ) as if he gains a Controlled Goods Agreement that would open you up to a Sales Fee of £110 if you defaulted on any agreement.

 

BTW the Enforcement fee should be £235.

 

 

Be aware that the Council Tax department may well be operated for the council by Capita who own Equita. Have you claimed any reliefs or benefits you may be entitled to?

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I am just reiterating that you do not let the Bailiff in to your home at all, he/she has no right of entry for a CTAX debt but can make a peaceable entry (through an unlocked door etc) and then carry out a control goods agreement which means the court then owns all of the items listed and the bailiff can then force an entry to claim those goods if you do not pay. Speak to the bailiff through an open upstairs window and tell all family members to do the same, the bailiff should not discuss the debt with anyone other than the debtor, so all your family members have to do is say you are not there (if you are not) and shut the window. Do as BN has said and provide Equita with a payment offer and an income and expenditure list to support the sum you agree to pay back - also once you start paying keep your own record of when and how much you pay so you don't get cash cowed.

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Thank you,

Equita are saying I have to deal with the bailiff now, but if I want to make a payment I can do so through them or their website, but if it's not paid in full any outstanding balance has to be dealt with the bailiff.

I am going to pay the outstanding CTax amount of £1541 direct to Equita first and then I will text the bailiff to let him know and try and come to an arrangement to pay the remainder.

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No arrangement to be made. You still have to pay his fees and chances are he'll want them in one go.

 

As an aside, if you paid the council tax of as you say, you wont pay it off in one go, as the money will be split between fees and the amount owed to the council.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thank you,

 

Equita are saying I have to deal with the bailiff now, but if I want to make a payment I can do so through them or their website, but if it's not paid in full any outstanding balance has to be dealt with the bailiff.

 

I am going to pay the outstanding CTax amount of £1541 direct to Equita first and then I will text the bailiff to let him know and try and come to an arrangement to pay the remainder.

 

Paying just the sum of the council tax will not clear the debt and Equita would be legally entitled to continue with enforcement.

 

The law changed in 2014 and the position now is that when payment is made after a warrant has been issued, the enforcement company are legally permitted to deduct the compliance fee of £75 from your payment and the balance of your payment will then by split on a pro rata basis.

 

It may help to read this the following guidance which I wrote for the forum when the Taking Control of Goods Regulations were introduced in 2014.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?453047-Bailiff-enforcement-Setting-up-a-payment-arrangement-and-whether-you-can-pay-the-court-or-the-council-direct

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I contacted the bailiff early this morning via text message, I stated that I couldn't pay the full amount straight away, but I could make a substantial payment, and if possible come to an arrangement to clear the remainder of the debt over the next couple of months.

I haven't heard anything back, which I'm surprised considering he said it was urgent I contact him.

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Stay off the phone and texting is not recommended. Send an email and keep it or write a letter and keep a copy. Same offer of payment, make sure you get a delivered and read receipt for the email or free recorded delivery for a letter.

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  • 1 year later...

Hi, I'm looking for some advice,

 

I have an old outstanding council tax bill, which was sent to Equita, I said I would set up a repayment plan with them and spoke to the local authority for them to clarify the amount as I don't agree with the amount they say.

 

I informed Equita that I was speaking to the local Authority and in the meantime Equita sent a repayment plan of £900 per month, which I never agreed to and could never ever afford.

 

Last week I received my new council tax bill and on it is the outstanding amount still owed.

I straight away emailed equita explaining this, and that now payments would be made to my local authority as it seems they have taken the debt back.

I didn't receive a reply from equita.

 

then this morning I have received a text message stating that my account is with an enforcement agent and to prevent removal of goods to call a number

I have now sent another 3 separate emails to equita,

copying my previous email to them and clearly stating they didn't reply,

I have also included one of those as a complaint.

I have also told them I have sent copies to my local authority.

 

It is not like I've been ignoring them.

Edited by dx100uk
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Did you call the council and did they make an adjustment to the amount owed?

 

How much is the debt that is being requested?

 

Given that the council 'appear' to have included the historic debt in with your new bill, it would seem to indicate that the account has been returned to the council. Almost certainly you need to be speaking with the council to ascertain what is going on with this debt. Please post back once you have spoken with them.

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Usually if you still owe previous it is not actually added on to your next years bill just listed as outstanding. I get this each year as paying over 12 months always leaves the last month outstanding. Otherwise it would be included in your total to pay for the coming year.

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One word of advice is that there is no right of entry for Bailiffs on Council Tax debts.

 

So don't let them in, best to not open the door at all, speak through an upstairs window to advise the debt has gone back to the council, make it clear you have dealt with it and then go inside, do not let them intimidate you into letting them in.

 

If you have a car parked outside they will still try to clamp it to levy on it so move it away to private property if possible, if not, park a few streets away.

 

They cannot force entry for CTAX debts.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yesterday I received 2 emails from my local council, informing me that they had requested the account be put on hold for 2 weeks while I gather my income & expenditure together, and they have advised Equita to come to a payment arrangement with me.

 

This morning I had Equita bailiffs banging on the door, when I explained the situation, the bailiff called Equita who said they were not aware of this, I then had to produced the 2 emails to the bailiff to prove what the Local Authority had sent.

He then left.

Should I inform the Local Authority of this and that Equita are stating they were not aware of the the account being put on hold.

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I love the way the council(s, all of them) say that they'll "request" that these things are put on hold.

 

They're the principle. They tell the EA, not ask nicely if they wouldn't mind just this once as a favour.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Wonder if this council has a rampant Capita infestation? (capita own Equita)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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