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    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
    • As the electric carmaker sees sales fall and cuts jobs, we take a closer look at its problems.View the full article
    • Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this? Every day is a school day.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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universal credit few questions??


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Hello

 

Just a few questions please if somebody is able to help.

 

1. What are the rules around Income? is there a maximum amount of income that if you are earning you cannot claim Universal Credit?

 

2. what does subject to immigration control mean? how or who do i check that with? can someone please explain "habitual residence" and "right to reside" in basic english

 

3. what happens to benefits like esa or housing benefit or tax credits when i claim universal credit? do they stop as soon as i make the claim or am i sent a letter telling me when they will stop and they continue until i get my first universal credit payment?

 

4. what happens if i am claiming esa and dwp stop it and i have to claim universal credit as i have no other income but i still want to appeal the esa decision? if the esa decision is given in my favour would i then go off universal credit and back onto my old benefits?

 

would appreciate help with these from someone in the know - thank you so much

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https://www.moneyadviceservice.org.uk/en/articles/universal-credit-for-disabled-people

 

There is plenty of free advice out there such as the link above and the one Honeybee provided earlier.

 

Also it is worth visiting 'Entitled to' and using their benefit calculator.

 

Because of the complex way benefits and UC work, plus the various issues you raise, it is a bit dangerous answering questions on an internet forum with any specific information.

 

Someone from an EEA country such as Romania might be able to claim UK benefits. They would need to provide information to DWP Job Centre plus as part of their benefit claim. If they live in a UC full service area, they would apply for UC. Suggest using 'Entitled to' benefit calculator before any UC claim is started.

 

If an ESA work capability assessment means that the ESA claim cannot be continued, then DWP will advise the process. If in a UC full service area A new UC claim would need to be started and if your Romanian partner has a UC claim up and running, then both accounts would be joined up as a couple claim.

 

Check that your postcode is a UC full service area using Entitled to. If you are not in a UC area, then a failed ESA claim, might mean you claim for JSA. Your partner would also claim a legacy benefit JSA or ESA etc as appropriate.

 

You can only really get an idea of benefit entitlement using a benefit calculator such as Entiltled to. Income level allowed is affected by work capability assessment outcome and all of the other benefit info you add. Up to you to find out for yourself.

We could do with some help from you.

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  • 2 weeks later...

Thank you this was helpful

 

Can I also ask our house is shared ownership can I claim housing element or no? Can i claim only for rent and service charges or for all which includes amount which goes towards us eventually owning the house?

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Suggest you apply details to the Benefits calculator and see what it says. If it says you can claim for housing costs or may qualify, then it is up to you to apply and find out. Will depend on your application details .

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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