Jump to content


  • Tweets

  • Posts

    • It is an interesting Final Notice. Firstly because there is usually a reminder Notice before the final Notice. Secondly because it contains some of the wording that should be in the original PCN [aka Notice to keeper]. It could be that the necessary wording in the NTK is missing so they put it in the Reminder Notice to cover their error. If they have it hasn't worked. But the only wat we will know if you post up the back page of the Notice to keeper along with the other details asked for on Post 8 .  If they have got it wrong it means that they are unable to transfer the liability to pay the PCN from the driver to the keeper . I take it that you are the keeper and not the hirer? And do you know how long you are supposed to stay in that car park? In the past I have found Sainsbury's pretty good at cancelling PCNs for their customers. Take both PCNs in to the store and point out if you are a regular customer and that the driver spent a lot of money in their store and see if they could please do something with the ticket for you. if the manager can't help, then come back and we will give you their Head office and write to them. It is the easiest and quickest way to get the ticket cancelled. No point in appealing since that would mean they lose the chance to make any money out of you which is their whole reason for running the car park. If you cannot get Sainsbury to cancel then we rely on ECP getting things wrong so that you don't have to pay  on a technicality or technicalities. For example if the PCN does not comply with the Act and the keeper is not then liable it makes it difficult for ECP to win should it go to court as so many people are legally able to drive your car and Courts do not accept that the driver and the keeper are the same person. Which is why we do need to see the questionnaire filled in and the rest of the NTK. Also it would be helpful to get photos of the signs in the car park. Ones that can be read by us, and the sign at the entrance as well as the inside ones especially those that are worded differently. Poor signage is another defence that works well and you will  need a good defence should they decide to go to Court.
    • Thanks for answer ref address/bank. Thought it wise to double-check.   When I reply to them as per post #5, what should my reason for dispute be?   " dispute this debt because..recommended reason as advised from your thread and add the debt purchaser has yet to provide any or all of the required documentation."
    • Alternative is to access the video yourself, upload to YouTube or similar and link back here.  Video will be accessible once you input your details into Wandsworth website: https://parking.wandsworth.gov.uk/pcn  
    • Yeah only £10 so may as well just get it done. When it comes to liaising with the police and bargaining before it hopefully goes to court. How does that happen? Via email? Phone call etc
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

John Lewis tantrum toddler: Mother and child asked to leave : Was store right?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2975 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Was the Store Right to Ask Mother and Child to leave the store  

16 Caggers have voted

  1. 1. Was the Store Right to Ask Mother and Child to leave the store

    • Yes
    • No
    • Is there something else the store could have done?


Recommended Posts

When this was reported on the BBC I took a look at the 132 comments left by readers and not one of them backed her.

 

One of the comments said it was her throwing the tantrum and running to the press, what does she want, money?

Link to post
Share on other sites

When this was reported on the BBC I took a look at the 132 comments left by readers and not one of them backed her.

 

One of the comments said it was her throwing the tantrum and running to the press, what does she want, money?

 

 

This was the point of my first post, I couldnt understand why if she thought they were implying she was a rubbish Mum, why, she would want to then let the world know..? My first stop would have been a complaint to the Manager of the store.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Short of store providing a place for parents to go when their child is acting up, I don't see there are too many choices other than the Parent to remove their child from the scene eg, leave the store.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • 1 month later...

Gone are the days that the first hint of misbehaviour was immediately followed by a slap.

As a child I never dreamed of throwing a tantrum, otherwise my mum/dad would have made that pass very quickly (and painfully).

One thing that bothers me a lot is that almost every I hear, justifies bad behaviour with spectrum of autism /Asperger /learning disability.

And it bothers me even more the fact that doctors are happily diagnosing these syndromes on a first appointment.

I recently had to train a group of new employees and 10 out of 12 said that they had some degree of disability (autism, Asperger, learning, bipolarism)

So anything wrong they did had to be justified by these conditions: I'm playing candy crash because if I don't I'm gonna have a meltdown.

I'm going for a walk in the middle of the lesson otherwise I'm gonna have a tantrum.

I don't feel like listening to you, so I'm gonna listen to music instead.

 

I walked out of the training at day three, went to my boss and reported all that had happened.

I confirmed that most of the dirty dozen wouldn't be able to concentrate for more than 10 minutes and couldn't do the job.

He agreed with me but sadly the head office had to fulfil the equality target.

I can guarantee you that none of these people had anything wrong with them apart from playing the disability card.

I know people with autism and been around them for most of my life.

Anyone pretending to have one of these syndromes to play the system (and there are lots of them) are only insulting the others who really have autism/Asperger etc.

Shame on you!

Moan over 😁

  • Confused 1
Link to post
Share on other sites

Can I suggest you educate yourself on what things like Autism are? GPs aren't qualified to diagnose things like that. They may decide there's enough evidence for a referral to get a diagnosis or they may decide it's just a personality thing. In my case, I had 3 serious issues of depression (including the one in which the police were called) and at least one episode of OCD before eventually getting diagnosed at the age of 23.

 

I have never tried to justify my behaviour by saying I have Autism. I have explained that I have Autism which means I have issues with certain things. Last year, we went away and I spent the best part of 4 days trying to hiding how frusrated I was becoming (I have this habit of hiding how I really feel) over the lack of routine. My friend had eventually worked this out (he'd promised me we'd do something and we didn't) and he'd explained to his friends what my problem is. Unfortuantely for me (there was also another reason which has nothing to do with that) it then to an OCD trigger.

 

And yes, I have been known to just walk out. It's either that or stay and end up with sensory overload, which is scary. It means, amogst other things, I am physically unable to talk. It can also lead to migraine. So, yeah, I've really got no choice but to just walk out. I once explained to someone it's not like when you need the toilet where you can just wait 5 minutes and then excuse yourself.

Link to post
Share on other sites

Can I suggest you educate yourself on what things like Autism are? GPs aren't qualified to diagnose things like that. They may decide there's enough evidence for a referral to get a diagnosis or they may decide it's just a personality thing. In my case, I had 3 serious issues of depression (including the one in which the police were called) and at least one episode of OCD before eventually getting diagnosed at the age of 23.

 

I have never tried to justify my behaviour by saying I have Autism. I have explained that I have Autism which means I have issues with certain things. Last year, we went away and I spent the best part of 4 days trying to hiding how frusrated I was becoming (I have this habit of hiding how I really feel) over the lack of routine. My friend had eventually worked this out (he'd promised me we'd do something and we didn't) and he'd explained to his friends what my problem is. Unfortuantely for me (there was also another reason which has nothing to do with that) it then to an OCD trigger.

 

And yes, I have been known to just walk out. It's either that or stay and end up with sensory overload, which is scary. It means, amogst other things, I am physically unable to talk. It can also lead to migraine. So, yeah, I've really got no choice but to just walk out. I once explained to someone it's not like when you need the toilet where you can just wait 5 minutes and then excuse yourself.

 

Your situation is a complete different matter from what I described

Link to post
Share on other sites

Your situation is a complete different matter from what I described

 

No it's not. And if you really knew anything about Autism, you'd know it was a spectrum. Meaning that just because you've been around people with Autism all your life, doesn't mean you know that the rest are playing the disability card. You can't just look at someone and know whether they have something like Autism. Although, I do know (because I overheard) that someone was discussing with his friend (it was a group I used to attend) whether I was indeed Autistic. One problem for me, for different reasons is that I can't do eye contact.

Link to post
Share on other sites

No it's not. And if you really knew anything about Autism, you'd know it was a spectrum. Meaning that just because you've been around people with Autism all your life, doesn't mean you know that the rest are playing the disability card. You can't just look at someone and know whether they have something like Autism. Although, I do know (because I overheard) that someone was discussing with his friend (it was a group I used to attend) whether I was indeed Autistic. One problem for me, for different reasons is that I can't do eye contact.

 

I agree with you that I don't know anything about autism, after all I only spent 30 years with people affected by it.

I have a couple of questions for you: In the past 10-15 years a very large percentage of the population in UK started considering themselves disabled because affected in different grades by the aforementioned syndromes.

Why this steep increase?

Is our species on the brink of a mass mutation?

Is our brain developing skills via autism etc?

Why is this happening mainly in uk/USA?

Does the fact that by claiming disability doors are open wider and bad behaviour /performance is excused in a minuscule percentage of cases?

Link to post
Share on other sites

They were probably misdiagnosed or chucked into hospitals instead. I have a friend who is in his late 60s who told me when he was a child, he had a friend who had Autism. His friend didn't talk and had behaviour problems.

 

You have to remember there's no scan or blood test for it. We know far more about autism than we did some 30 years ago.

 

I have friends n their 40s who were diagnosed with mental health problems at first. And so was I.

Link to post
Share on other sites

Having reread the original post, this was about a child throwing a tantrum in a major store. It was about the fact that instead of making a complaint to the store itself the Mother rushed off to the Newspaper to claim she was being made to feel like she was a rubbish Mother.

 

 

It is quite interesting that there was a rush to defend her and the child by scores of parents who have autistic children.

 

 

Now, if this had been me or any of those with autistic children, would you not have then let the press know about this very important fact and the reason why your child was not throwing a tantrum in the sense of the word.. but having an autistic episode ? This would not only have made John Lewis feel thoroughly ashamed but have brought some kind of tolerance to those future children who had one of these in public and a whole heap of awareness about the problem?

 

 

She didn't, therefore one can pretty much assume that this was just a self interest issue for the Mother with a child who was thoroughly fed up with her Mum dragging her round stores and absolutely nothing to do with having an autistic child !

Link to post
Share on other sites

As for Ford's query re the apparent increase in Autism. There are 2 schools of thought on this.

 

 

1. that there is an increased awareness and more thorough diagnostic systems available.

http://autism.about.com/od/causesofautism/p/ontherise.htm

 

 

and

 

 

2 that there has been a significant increase in autism since the increase in the number of vaccines given routinely to children since the 1990's

 

 

https://www.sciencebasedmedicine.org/the-increase-in-autism-diagnoses-two-hypotheses/

Link to post
Share on other sites

Don't want to hijack the poll, but at this point I have to ask:

Do you think that a large majority of people, especially intelligent adults are "milking" the system by claiming autism, Asperger or very simply and hard to dispute learning disability?

Link to post
Share on other sites

Do you think that a large majority of people, especially intelligent adults are "milking" the system

I think modern society loves labels. The reality in this particular situation is that it makes no difference, a distressed toddler could benefit from a bit of quiet space and the shop staff recognised that. In return they are castigated in the press by the mother and should apparently feel 'thoroughly ashamed'. I wonder if they'll be as quick to try and help next time. I wouldn't blame them if they aren't.

Link to post
Share on other sites

Don't want to hijack the poll, but at this point I have to ask:

Do you think that a large majority of people, especially intelligent adults are "milking" the system by claiming autism, Asperger or very simply and hard to dispute learning disability?

 

Obviously, some do. And I have been in the situation where I have been told it's "ok" to harass someone (that someone being me, more than once) on the basis of Autism / mental illness. Thankfully the first time it happened, the group I attended, realised his behaviour really was not ok and kicked him out. The second time, they (the group I attended) weren't interested and told me it was my fault. They then wondered why my response to that was leave. He left just before I did, which was apparently my fault. He was lucky the police didn't get involved. Only because I knew from previous expierence, they wouldn't be interested.

 

Sounds as though you have issues with those of us with Autism having to use it as a reason why we really can't do things. You remind me of my former "support worker" who thought it was ok to constantly take me somewhere noisy, despite having sensitive hearing. Too much noise (noise you can tolerate - for me, it just goes into one loud horrible sound / I can't even have things like an analogue clock in my flat because they're too loud) hurts.

 

And yes, I've had to use it as a reason why I really struggle with things. My friends response to that? I know that. He'd worked out at some point that I have problems with language.

Link to post
Share on other sites

This would not only have made John Lewis feel thoroughly ashamed

You believe a store should feel thoroughly ashamed at offering a mum a quiet room for her obviously distressed child? Why?

 

 

No, not at all. I probably didn't explain myself properly.

 

 

It is my understanding that the Mother was offered a quiet space - which if the article is to be believed, she then assumed that this was a way of making her feel like a bad Mother. The point I am trying to put forward is - had the child suffered with autism and she had advised the store of this, or even if she had said this in her interview, then that might have bought shame down on JL - with tons of complaints from outraged parents who have children who suffer from this. But she didn't, so her rush to the newspaper was IMHO simply trying to make an issue out of a genuine offer.

 

 

Probably still not getting that over right !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Don't want to hijack the poll, but at this point I have to ask:

Do you think that a large majority of people, especially intelligent adults are "milking" the system by claiming autism, Asperger or very simply and hard to dispute learning disability?

 

 

I stumbled over a forum yesterday that was deep in argument about this very suggestion.

 

 

There was a high percentage of contributors saying that whilst there are many genuine cases - a very high percentage are also those wishing to either excuse bad parenting or simply jumping on the bandwagon.

 

 

Is autism a mental illness ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Obviously, some do. And I have been in the situation where I have been told it's "ok" to harass someone (that someone being me, more than once) on the basis of Autism / mental illness. Thankfully the first time it happened, the group I attended, realised his behaviour really was not ok and kicked him out. The second time, they (the group I attended) weren't interested and told me it was my fault. They then wondered why my response to that was leave. He left just before I did, which was apparently my fault. He was lucky the police didn't get involved. Only because I knew from previous expierence, they wouldn't be interested.

 

Sounds as though you have issues with those of us with Autism having to use it as a reason why we really can't do things. You remind me of my former "support worker" who thought it was ok to constantly take me somewhere noisy, despite having sensitive hearing. Too much noise (noise you can tolerate - for me, it just goes into one loud horrible sound / I can't even have things like an analogue clock in my flat because they're too loud) hurts.

 

And yes, I've had to use it as a reason why I really struggle with things. My friends response to that? I know that. He'd worked out at some point that I have problems with language.

 

Maybe you missed the bit where I reported the excuses of trainees employed in a safety critical job.

Here they are again:

I'm playing candy crash because if I don't I'm gonna have a meltdown.

I'm going for a walk in the middle of the lesson otherwise I'm gonna have a tantrum.

I don't feel like listening to you, so I'm gonna listen to music instead.

 

Some more for you:

Trainee answers the phone during lesson. Told him that phones had to be off as agreed at the beginning of the course. His response: You're not saying anything important. Got to organise the weekend, we're doing a pub crawl after Chelsea game.

(was explaining how to turn off an escalator from control room in emergency, safety critical procedure)

 

"have you got an iPad charger? I want to watch the football and I have a flat battery"

Me:"We're in the middle of a lesson, you can't watch the football now"

Him:"you're victimising me because I am disabled"

 

This last one was the last drop that made me abandon the course.

 

IMO none of them had any sort of conditions, they just played the disability card.

Link to post
Share on other sites

I stumbled over a forum yesterday that was deep in argument about this very suggestion.

 

 

There was a high percentage of contributors saying that whilst there are many genuine cases - a very high percentage are also those wishing to either excuse bad parenting or simply jumping on the bandwagon.

 

 

Is autism a mental illness ?

 

No. It's a developmental disorder.

Link to post
Share on other sites

Thread now closed..as we are veering off topic of the initial thread.

 

regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2975 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...