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hightail last won the day on January 5

hightail had the most liked content!

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About hightail

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  1. I think they'll do anything to hold their party together. That's the reason Cameron gave in to a referendum in the first place. This whole sorry shambles is the result of the Tory party looking inwards and not giving a damn about the country.
  2. Exactly what brexit did the people vote for? Am I the only one who had a simple yes/no option in the referendum. Did leave voters have an option to pen an essay outlining exactly what sort of brexit they were voting for?
  3. Exactly which is why it doesn't sit well with me not to turn up. However, in my case I have the choice between a self-satisfied racist and ........................................... another self-satisfied racist. How is it ridiculous not to vote for either of them?
  4. Neither do I. Two Conservative candidates on the list as far as I can see and that's all. Is it worth going along to spoil a paper? Seems very wrong not to bother at all but what's the point.
  5. My reading of it is that if you use the gym in that 14 days then you lose the right to cancel. It's to stop people signing up for 14 days free use and then cancelling.
  6. You are absolutely correct that it cost the taxpayer and it cost them much more than it might had it not been for the arrogance and ineptitude of the council employees involved. Had they not been so they could have settled for a tiny fraction of what it cost long before I even consulted a solicitor. Things like this don’t get near a court without reason and it sure as hell wasn’t my choice to go there.
  7. I don't have specific experience of any sort of permit scheme but I do of taking on a council highways department. It got as far as a court on The Strand in London and I won. To be fair they caved halfway through the second day, as we returned from lunch my counsel was approached by theirs with the magic words 'could I have a moment of your time'. I count it as a win, it cost them a ridiculous amount of money It got that far because stupid little people working for councils honestly believe they can say what they want, do what they want, tell outright lies, go to extraordinary lengths to intimidate the people they are paid to serve. They aren't used to people standing up to them and they get away with it 99.9% of time. As others have said, you need to check your status carefully and then hit them. Get legal advice - not from some small town solicitor but from a big firm. I was lucky, someone pointed me to the right people. Don't be intimidated, don't believe a single word of what you're told by any council employee. They are the equivalent of every miserable call centre monkey you've ever dealt with. The brightest minds aren't attracted to council jobs after all.
  8. What date did you hand back the keys? If it was before the date of the supposed insurance inspection then he can't say it was you even if there was a flood. He's a bully - and an idiot who doesn't realise he'd need proper evidence for court.
  9. Thank you - both. Very grateful to have this shower mentioned in the title, I wasn't sure if I should
  10. Evening all, I ordered some equipment from Fitness Superstore, checked both items were in stock (it showed as such on the website but I checked anyway)and there is an email trail showing this. As I was having them install it I had to submit a form which I did and they acknowledged receipt. I had to hasten info on a delivery date but once they had been reminded of my order this was set for next Monday (11th Feb). Yesterday they informed me that the Monday delivery is only for one item and the other will be restocked 'sometime in March but they don't know when'. It could potentially be 7 weeks before it's available again and then there's the wait for installation. A kerbside delivery isn't an option for us with equipment of this size and weight. After some discussion I have today cancelled the whole order. I did use a credit card but I transferred the money to it on the day of the order so I am out of pocket over £3000. I want the refund sooner rather than later. The way this went I've lost all confidence in this company as they don't give a damn and I want my money back so I can go elsewhere. I can email an LBA first thing on Monday and I'd like to give close of business on Friday as a deadline - all they have to do is press buttons to refund my credit card and I know it can be done. Must I give them any longer? I see two weeks quoted on here quite often.
  11. Thank you BankFodder. I'm ridiculously impressed with them. No arguing, no attempt to make it difficult to claim, Just an admission, an apology and the compensation. They did everything right on the night too - handed out vouchers and leaflets outlining rights and how to claim. Can't fault them. Really can't blame them for an airport bar (the only outlet still open) charging £1.50 for a bag of crisps!
  12. Just by way of a change on this forum I thought it would be fair to point out when a company gets it right. Put in a claim for delayed flights at around 11pm six days post journey and by mid afternoon the next day the airline came back saying they had investigated, the flight was delayed by 3 hours 12 minutes due to operational reasons, this was within their control and considered non-extraordinary circumstances under EU law and they would be paying £440.26 (£220.13 per person) into the bank account of the details you gave within the next 14 days. They've also agreed to an extra £6+ for extra expenses because the vouchers they gave out weren't adequate. This isn't a prestigious airline with expensive ticketing. It's Easyjet and it was a short hop costing approx £60 per ticket. I think they deserve a public pat on the back. Yes, they should all get it right all the time but they don't. This lot did this time.
  13. That argument suggests that any harness, however badly designed/made, would be fit for purpose as long as the dog only ever walked perfectly on a loose lead. What about when they're off lead and running? Is it OK for exposed seams to rub the dog's skin then? This was clearly addressed in the OP's original email so it isn't true there's nothing in writing.
  14. Surely the whole point of a custom made item is that it should be suitable for the dog in question when the special requirements were clearly set out in the email.
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