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Consumer right to choose services at the lowest available price - any solicitors out there?


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Hello,

 

I was wondering if anyone knows if I can find a written statement anywhere that states that as a consumer, under UK law, I have a right to shop around for the best deal on goods and services.

 

I have spent a couple of hours looking around online but cannot find a statement like this anywhere.

 

Any help anyone can give would be very much appreciated :)

 

Thanks in advance.

 

Pickles18

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Have moved your thread to General Consumer Issues, I think you might attract more attention there.

 

You need do nothing, this is purely an administrative move.

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TBH, I am not sure that there would be any legislation for your question - surely it is a given that you have the right to shop around? Can you share the reason for this question ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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You'll need to give more information about the situation you have in mind. Hard to comment otherwise.

 

No law is needed to say you can shop around if you are free to shop around. But if you are not free to shop around - eg because you've entered into an agreement or contract only to buy from a specified supplier - there's also no general law that says you can break that agreement and buy from somewhere cheaper. Whether any such agreement is legal and binding on you will depend on the specific circumstances, every case will be different.

 

If that's what lies behind your question.

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If the market is regulated, then speak to the appropriate regulators help line. If you are being stopped from shopping around, then you need to know whether this is legal or not.

We could do with some help from you.

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You can do anything you want, provided that there is no law prohibiting it and providing that you are not committing a civil wrong or breaching a contract. You don't need a law to tell you this - basically, you are free to do something unless it is prohibited.

 

 

As others have said you will need to give us a little bit of context if you want to receive useful input.

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