Meishere
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It was as nicky says this company BOX | Best Prices on PCs, Laptops, TVs, Gaming, Components, Monitors & More WWW.BOX.CO.UK the guarantee was included which is through solocare and the repair company is ICTV which is the approved Samsung repairer. This is the guarantee https://1drv.ms/b/s!ApY5fqNZPNedgY4_MnbVC_uI-gHN5A SOLOCARE PROTECTION PLAN_231124_103525.pdf
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Meishere started following 17 month old faulty TV - bought from box with my amazon card -
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Bought a samsung tv 17 months ago which has gone faulty. It has a 6 year guarantee on it however the warranty company say its too expensive to repair and are offering £350 off a new tv which is £1299 which is what i originally paid. It was bought from box with my amazon card but that card is no longer valid as amazon no longer have that card. The account was closed by amazon. Can i do a section 75 still? Under the consumer act 2015 i thought i was entitled to a repair replacement or refund of depreciating value? Not being expected to pay another £851 on a new tv? 17 months is surely not an acceptable time frame for reasonable use of a tv for it to go faulty.
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