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SOGA and Boots(as in walking, not the retailer)


GrumpyToSayTheLeast
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Ok, I do hope i am not repeating whats been answered before, and a quick search has not thrown up anything.

 

So a pair of Magnum boots, nearly £150 worth. 3 months of wear and the sole has nearly worn through and has split about a third of the way from the front, sideways across the sole. Is this considered just fair wear and tear. All other magnum and other (decent)boots i have had have lasted for donkeys without wearing through. I did two tours in a single pair of magnums but these ones havent lasted 3 months just knocking doors.

 

They are genuine and purchased direct from magnum so its not a knockoff issue.

 

I have no chance of returning them as i have no receipt left and been 6 months since i bunged them in the back of the garage, so this is just a theoretical question now.

 

Thanks

 

GTSTL

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how did you pay for them?

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Your debit card receipt would have been sufficient I think ?

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yup that was my thinking. That would provide proof of purchase

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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If theyre walking boots, then they should last a LOT longer. If they are boots such as show boots/dress boots etc, and you use them all the time, then they wont last as long.

 

For instance, my hiking boots, brasher hillwalker GTX cost 140 when i bout them. I use them almost every day and walk at least 5-10 miles at a time with my dog. Still going strong a couple of years later.

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Yes, thats what I was thinking. These are combat boots. They should be as rugged as they get but just didn't seem very strong at all. And ots not through lack of care, its purely down to the sole wearing thin. Very little use out of them.

Can you expect to return a pair of boots after 3 months if the sole has worn thin though. I doubt they would accept it as a valid return.

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On the link you put go down the webpage and click on 'Returns' and the last paragraph.

 

We’re confident that you will be happy with your purchase. However, if your product does not match up to your expectations or if you believe it is not fit for purpose, please contact us immediately so we can assist you.

 

Contact them and see what they say

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Yes, why not contact them with any production codes etc on the inside of the boots.

 

Instead of getting all heavy with SOGA and charge-backs etc. (So common on here)

 

Maybe they had a production change of compound for the sole and they would welcome the feedback on it's durabilty...............or not.

 

H

42 years at the pointy end of the motor trade. :eek:

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