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    • So I am now in receipt of a second Letter of Claim this time from DCBL although their letter head now says " DCBLegal"  😱 Now I'm guessing one response to a letter of claim is sufficient and I could ignore this but having been inspired by other snotty letters I wanted to have another bash at one. How does this sound? Dear Lackeys of Company with Unconscionable Morals, Thank you ever so much for gracing me with yet another Letter Before Claim on behalf of Excel Parking Services. How many of these delightful missives do you plan on sending before you muster the courage to follow through on your threats to take me to court? Just so we're clear, here is the response (in italics by that I mean the slanted text below) I previously sent to Excel’s Letter Before Claim, in case your attention to detail is as lacking as I suspect: I am currently 2-0 up in terms of Small Claims Court proceedings and I look forward to the opportunity to claim a hat trick, this case being more straightforward than my previous two. I will be asking the court for an unreasonable costs order under CPR 27.14(2)(g) due to your conduct over this absurd claim. Despite my best efforts, you continue to assert that I have breached your terms. However, I cannot breach terms that I was not present to accept. Have you even read my initial response? I suggest you review it thoroughly and save yourself some money. Additionally, please refer to section 13 of the IPC Code of Practice, 2023 edition. I eagerly await your deafening silence. Remarkably, I haven't heard a peep from Excel since my response; instead, they've passed the baton to you to perform this tiresome routine once more. Consider this my official notice that I am sending a cease and desist letter to Excel Parking Services. Their relentless hounding has crossed the line into clear harassment. Any further demands for payment from you, as Excel's lackeys, will be regarded as nothing more than shameless acts of intimidation and harassment. I now look forward to the deafening sound of your silence. Yours sincerely,
    • Personally I'd go to it and object for the sake of it. They have to attend anyway so I can't see you being liable for any costs or anything (if they try to ask for attendance costs, just say that firstly it is their application, secondly it is from their own making, thirdly that they would have to come anyway so you shouldn't need to bear their costs.   When you turn up you should object on the basis that the witness has been in office since the time of the order, and could have done their witnes statement in advance of their AL. Their poor planning is not your fault, 7 days is too rushed for you as a LIP and there is no good reason that a company can't organise itself to sort WX in time. Also they say finalise so they already have something, its not like thye have nothing. Their amendments cannot be so important if they are being added so late.   see what @AndyOrch says but that's my thoughts  
    • Yes, in the main your understanding of my case is right. Linked below to the post with the final WS sent to the court and to Evri.   
    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
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Provident and Lowells


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I have a debt with provident which is now some two years old,

 

I have arthritis and chrones disease and am unable to work let alone leave the house very often.

 

due to events 2000 my husband now suffers with severe PTSD

he has just been diagnosed with arthritis and COPD,

 

he has been told that the extent of his trauma and facts that arose from from counselling ( childhood abuse)

that he is totaly unable to work or be in regular contact with people whom he does not know.

 

A debt collector called regular and took a small amount each time for the debt which stopped after a while.

 

Since the government crackdown on benefits by the government our income has decreased significantly

and we are now having to pay 25% of our Council Tax,

this leaves us absolutely no money to spare,

 

we cut of the gas ourselves and eat once a day.

 

I have now had a letter from Provident stating that they have sold the loan to Lowells

who say we now owe them the debt and are demanding payment,

 

what can I do I just dont have any money to give them?

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Shirts, I will try and find someone who can help :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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how many loans have you had with provi before this?

 

 

how much do you owe?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi shirts

 

As DX has stated if you can provide details of the debts, dates?, who? and amounts? then we can advise on actions, there is a lot you can do, maybe even claim charges back on credit card / bank debts.

 

Have a read of the following links:-

 

7) DON'T BE BULLIED BY CREDITORS / DCA's CLICK HERE

8) IN DEBT DON'T PANIC CLICK HERE

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how many loans have you had with provi before this?

 

 

how much do you owe?

 

 

dx

I've had 3 or four loans from provident and have always paid in full and on time,

 

my husbands income was reduced by 60% when he had to stop work,

 

even his DLa does not cover what its intended for and

 

he has regularly (and myself) canceled hospital appointments because we simply cant get there

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did the loans run into each other? [refinanced]

 

 

i'e, a new loan was taken out and the old loan cleared by the new one?

 

 

did the agent take, at anytime a new loan was given, any money for its first payment

when the new loan was given?

 

 

i'e he gave you money, you then had to give some back?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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did the loans run into each other? [refinanced]

 

 

i'e, a new loan was taken out and the old loan cleared by the new one?

 

 

did the agent take, at anytime a new loan was given, any money for its first payment

when the new loan was given?

 

 

i'e he gave you money, you then had to give some back?

 

 

dx

no, these were all separate
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ok thank you

 

 

just for clarity

he took no immediate payment when handing over the latest loan?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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that's the ticket

 

 

no wonder they sold it

 

 

they must give a 14days cooling off period in case you decide you don't want it.

 

 

agreement unenforceable

 

 

dx

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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http://fshandbook.info/FS/html/handbook/ICOBS/7/1

 

 

And from their own Website......

 

Right Of Withdrawal

 

With any loan there’s a right of withdrawal, which gives you 14 days to change your mind. During this time you can cancel your agreement at any point. The cooling off period starts either from the date of the loan agreement or the date when you received your copy of the agreement- whichever is latest.

 

If you decide you’d like to cancel your loan agreement within the withdrawal period, you must contact the company directly either by telephone, email or letter and inform them of your wish to cancel your loan.

 

If you do cancel your loan, you’ll need to repay the money borrowed plus any interestlink3.gif within 30 days of date the loan was cancelled.

 

 

have you par chance the agreement plus the T&C's?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no, these were all separate

yes he took the first payment

 

I'm a little confused. The previous loans were completely settled, an agent turned up, gave you a new loan and took the first payment on the same day?

 

 

have you par chance the agreement plus the T&C's?dx

 

I can't remember the exact wording offhand but there is line within the agreement that states that the first repayment will not be taken for at least 7 days after the loan has been issued. I can probably dig a blank agreement out and put up a scan if you want the exact T&C's.

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