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    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
    • Defence struck out not case struck out...you have judgment  Well done topic title updated Regard's Please consider making a donation if not already to support us to help others.   Andy.   .
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Schoolboy error by myself. e-bay.


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Hi guys. I have a Samsung Galaxy S5 and thought it would be a good idea to get the Galaxy Gear (watch) to compliment it. I looked online and looked up the lates model. That was the Galaxy Gear 2. Looked at a few sites and found one that was reasonably priced and available from the Uk at £162.80. I looked at the specs on other websites previously, and seen that the Galaxy Gear 2 has a built in camera (my main reason for getting it), so I ordered it.

 

I recieved it today and noticed that this one has no camera. This is no fault of the seller because in his specs description, there is no mention of a camera. I had read there was a camera from another website. The model I have bought is the SM-R381, but the one I needed is the SM-R380. One number out. I know the returns laws are different for mobile devices, but do I have any chance of returning this. I have opened the box because all the boxes just say 'Galaxy Gear 2', and all look the same.

 

Thanks in advance.

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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Was it a business seller or personal seller?

If a business seller then the Distance Selling Regulations give you 7 days to return the product for a refund, even if opened, however since it's just a change of mind I think you would need to be liable for the cost of return postage if they have that in their terms and conditions.

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They are a business but based in Hong Kong.

You should be able to return it but make sure they give you there UK address to return it to.

 

I think postage should be covered by you as its not there fault or yours, just a model number mix up.

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Hi

The distance selling regs changed (this week I think) as you now have 14 days.

 

 

this from the ebay seller

 

Customer service is important to us. Please email us if you have any issues or before leaving negative feedback and we will try our best to rectify. For all returns queries, please email us via eBay Messaging System. We offer a 14 day no quibble returns policy. 1.0 - If you no longer want the product you purchased, kindly send an email from the eBay system. Please note the item has to be in its original condition as received and unopened. For security and health and safety reasons we will not be able to accept returns of products that have been used. 1.1 - If the item is faulty, we will give you an option to choose for a full refund or replacement item to be sent. 1.2 - Please note that the buyer is responsible for the cost of return postage in any instance if purchased in error. We will only refund or replace item that is returned back to us.

 

10% RE-STOCKING FEE APPLY - NO REFUND IF SEAL BROKEN !

 

they are not allowed to do this so if they refuse a full refund, raise the issue with Ebay. You will be responsible for the return postage costs though as it was bought in error

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks Silverfox. They obviously have dispatches in UK as it was next day delivery. They say in their T's & C's if it is opened, they cannot refund. I have broke the seal because all Galaxy Gear 2's have the same box. It is only the sticker they apply to the box that differentiates the things inside. Looks like I could be stumped :(

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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No, that clause can be ignored. You have to be able to examine the goods so you have to break the seal. As soon as they state no refund, raise it with Ebay.

 

Email the seller saying you want to return it and they cannot refuse. The item must have been in the UK for it to be next day delivery. Any return address anywhere on the packaging?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Yes. The address is in Birmingham. Are you sue I can still return it after the seal is broken?

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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Yes. The address is in Birmingham. Are you sue I can still return it after the seal is broken?

 

You need to contact the seller first to explain your error and get them to agree a return. This covers you as if you just sent it back with no contact, they may return it to you. They may give you an RMA (a returns number and authorisation) with a returns address.

 

They cannot force you to send it back unopened. How are you supposed to examine the stuff if you cannot open it!

 

A thread from 2010

http://www.consumeractiongroup.co.uk/forum/showthread.php?260962-Distance-Selling-Regulations-Return-of-Item-in-quot-as-new-quot-condition

 

From June this year, the regs changed slightly.

 

http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

 

and this

 

http://dshub.tradingstandards.gov.uk/dsrexplained

 

The statement saying no refunds is illegal.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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This is their reply to my returns quest. I have a feeling they are going to try and get out of this. They don't mention the seal, but do mention that it has to be not tampered with in any way.

 

'Dear Customer, It seems you bought wrong item, you bought the Galaxy GEAR 2 NEO which doesn't come with built-in camera. We would be happy to accept your return but the items must be in resalable condition with no damage, marks or scuffs and must be in the original packaging including the original manufacturer's box inserts, documentation, warranty cards, and all accessories. To warrant a full refund, do not, in any manner, tamper, mark, or deface original manufacturer's box. Our return address is: Dynamic-Express Unit 24 Bizspace Business Park Kings Road, Tyseley Birmingham B11 2AL Please mention your eBay I.D and reason for return. Best Regards '

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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In other words - we will accept the item back with the seal broken. But the packaging must all be there and in resellable condition.

 

Looks like a result to me (as long as the packaging is not damaged or missing).

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Everything is as it should be. Thanks guys. I will let you know how it goes.

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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Most established ebay sellers don't want a negative feedback so don't be too precious.

 

But - just in case - take some photos of the resellable condition of the item and the packaging. I am pretty sure you will never need them, but they will be good evidence if you need to raise a dispute with ebay.

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Don't forget. You want the total price paid in refund. Do not let them get off with the 10% restocking fee.

 

If you have any bubble wrap, use that and I agree with fully documenting the wrapping up of the parcel

 

Some people would say that proof of posting is enough. In this case I suggest special delivery as you can prove they received it

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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In correct re the DRS.

The DRS DOES NOT apply here as the DRS only applys to sales ON or BEFORE 12th June 2014. As of the 13th June the Consumer Contract regulations came into force.

 

Sod'em this is the which guide to the new laws. http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 2 weeks later...

Well, just recieved an unexpected response from the seller after paying £7.15 to return the item.

 

We received your return due to you intended to buy the camera version, but you returned the smartwatch with broken seal which breach our return condition therefore we extremely regret that we are unable to accept your return, would you please let us return the item back to you.

 

I sent them this. I hope I was right.

 

Thank you for your reply.

 

I had to break the seal to see that it was the wrong item. I have also took advice before sending it back to you. If you would like to check up all legal matters regarding Sales Of Goods Act, and Long Distance Selling Act, you will find that you haven't got a leg to stand on (regardless of your Terms & Conditions). If you refuse to refund me, I will have no alternative but to bring it up with ebay.

 

Regards

 

SOD'EM

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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I wouldn't bother responding. Just raise the case with Ebay.

 

Even though the seller is based abroad (with an outlet in the UK) they are selling to this market and as such have to abide by the regs. This distance selling regs are there for you to examine the goods to ensure they are right for you.

 

How can you examine without breaking the seal. Ruddy muppets.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Had a issue with a seller re a no refunds issue. l am getting my refund after issuing a claim.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Will give them a couple of days to reply. I will then esculate the claim with ebay. Thanks all.

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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stuff ebay, go straight to a paypal dispute Was the item sent signed for? If not then you may well lose, whether paypal or ebay dispute as they require proof of delivery. The emails saying they have received it will come in useful later but dont mean much at the moment.

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