Hi I have a Samsung 65inch 4K tv that is just 4 years old with 4 purple patches on the screen.
a quick google search tells me it’s a very common fault with Samsung.
I bought it from AO.com and I’ve downloaded a template letter which I’ve sent to them as it is less than 6 years old
their reply was for me to get an independent engineers report and if it’s an inherent fault they will either contribute to the fix or a depreciated refund
heres the problem...
due to COVID me and hubby are shielding so can’t have engineers/repair men in,
do I have a limited time to get the report (lockdown is lasting till at least March)