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    • Thanks London  if I’ve read correctly the questionaire wants me to post his actual name on a public forum… is that correct.  I’ve only had a quick read so far
    • Plenty of success stories, also bear in mind not everyone updates the forum.  Overdale's want you to roll over and pay, without using your enshrined legal right to defend. make you wet yourself in fear that a solicitor will Take you to court, so you will pay up without question. Most people do just that,  but you are lucky that you have found this place and can help you put together a good defence. You should get reading on some other Capital One and Overdale's cases on the forum to get an idea of how it works.  
    • In both versions the three references to "your clients" near the end need to be changed to "you" or "your" as Alliance are not using solicitors, they have sent the LoC themselves. Personally I'd change "Dear ALLIANCE PARKING Litigation Dept" to "Dear Kev".  It would show you'd done your homework, looked up the company, and seen it's a pathetic one-man band rather than having any departments.  The PPCs love to pretend they have some official power and so you should be scared of them - showing you've sussed their sordid games and you're confident about fighting them undermines all this.  In fact that's the whole point of a snotty letter - to show you'd be big trouble for them if they did do court so better to drop you like a hot potato and go and pursue mugs who just give in instead. In the very, very, very, very unlikely case of Kev doing court, it'd be better that he didn't know in advance all the legal arguments you'd be using, so I'd heavily reduce the number of cards being played.
    • Thanx Londoneill get on to it this evening having a read around these forums I can’t seem to find many success stories using your methods. So how successful are these methods or am I just buying time for him  and a ccj will be inevitable in the end. Thanks another question is, will he have to appear at court..? I am not sure he has got it in him
    • Here's a suggested modified version for consideration by the team. (Not sure whether it still gives too much away?)   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you added. Shall we raise the related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding parking periods. Especially with no consideration of section 13 in your own trade association's code of practice and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked, unmanaged over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the above issues and more, with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture a couple of useless ANPR photos. If you insist on continuing this stupid, money grabbing quest, after having all of the above pointed out, we will of course show this letter to the Judge and request “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Signed, "Spot". (Vehicle Keeper's pet Dalmation).
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County Court Claim from Civil Enforcement Limited


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Hi all.

 

Last year I received numerous threatening letters from Civil Enforcement Limited demanding I pay some extortionate fee for allegedly parking my car for 2 hours and 18 minutes in our town centre.

 

I have never parked for that length of time in my town centre so ignored all their letters as I could smell a [problem]...

 

2 weeks ago a claim form arrived through the post with Civil Enforcement Limited as the claimant. I have until Tuesday to submit my defence but wondered if anyone could help with the wording?

 

My main defence is that a contract can only be between the driver of the vehicle and the land owner. As my partner also drives my car I cannot remember which of us may have 'parked' our car for this length of time last July.

 

As a private company I am aware that CEL have no powers to force me to provide them with the identity of the driver of my car on that particular date (which is just as well as I can't remember!) so can I use this as my main defence or should I just use the standard defence that's been posted earlier?

 

Am I right in thinking I can submit this defence by Email to the court?

 

Thanks in advance for your help :)

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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You can submit your defence using the MCOL gateway - you will need to register and use the Claim reference and password that is on the claim form.

 

If you are having problems accessing hte MCOL gateway, then you will need to telephone the court (number on the claim form) and request an email address to send your defence to :)

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Was this at a CO-OP store? If it was then many people are finding that if they write to the store's head office then the CO-OP will pay the £165 over to CEL to drop the case. Good news for the motorist, but bad news to CO-OP members who will lose on their dividend.

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Your defences could include the fact that

 

 

  1. You deny that there was any contract between yourself and the claimant
  2. You do not believe that you were the driver and that you put the claimant to proof that that you were
  3. That the claimant has no interest in the land to bring any action
  4. That the claimant has not suffered any losses
  5. That the sum claimed by the claimant is excessive and if they are entitled to claim any sum, then it must reflect their actual losses

 

You could also say that you believe that the claimant is in breach of their BPA code of practice in that

 

  1. Their business name suggests that they they have some public authority status
  2. That the front page of their website includes a photograph of a parking ticket whose get-up is of a type which was criticised by the Court of Appeal in the Parking Eye case as being misrepresentative and capable of being dishonest without intending to be so and that if the court agrees with this, then separately and/or taken together, and coupled on their website with the well known scales-of-justice emblem which is notoriously connected with the United Kingdom machinery of justice, the claimant has breached para.14.1 of the Code of Practice and that with respect the court should decline to hear the case and that the BPA should be notified. [ATTACH=CONFIG]50039[/ATTACH]

attachment.php?attachmentid=50039&d=1396698793

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Forgot to add - on the basis of what you have said -

You deny that you were parked as alleged by them or at all.

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Excellent, thanks for your replies.

 

The car park in question isn't a Co-Op it is in the centre of our town and is free. There are no cameras that I've ever noticed and certainly no signage warning of legal action if any parking is in excess of any time limits.

 

I've never had reason to park that long in town so I know it's a load of rubbish and these people are obviously trying it on.

 

Will submit my defence via email and wait to see what happens...

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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How did they determine you were there? Presumably number plate capture so tell us EXACTLY what the claim against you states. CEL havent got one right yet as far as I know so I doubt if yours is any better.

For the moment return the Acknowledgemnt of Service saying you intend to defend in full and wait for the allocation. Do not tick ther mediation box.

Your defence will depend upon what they said you did that caused a breach and how they deterimined this and what the timings of their letters are.

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The particulars of the claim state:

 

1. The claimant has a contract with the Co-operative Group Limited to manage the car park at "the car park"

2. The car park is private property. The claimant uses automatic number plate recognition cameras within the car park. ANPR cameras work by capturing images of the text displayed on the vehicles number plate.

3. In the car park there are many clear and visible signs displayed advising drivers of the terms and charges applicable when parking in the car park. Drivers are permitted to park in the car park in accordance with the terms displayed on the signage. These signs constiute an offer by the claimant to enter into a contract with drivers.

4. The claimants ANPR cameras recorded the defendants vehicle, registration number ******* in the car park. The defendants vehicle entered the car park on 12/07/2013 at 11:45 and left the car park on 12/07/2013 at 14:03. The vehicle had been parked for 2 hours and 18 minutes.

5. When the defendant parked their vehicle in the car park they accepted, by their conduct, the claimants offer as set out on the signage. Consequently, a contract was formed between the claimant and the defendant.

6. As a result of the defendants conduct a charge was incurred.

7. The defendant has not paid the outstanding charge

8. Costs escalated further as a result of non-payment

9. Further the claimant claims interest pursuant to section 69 of the County Courts Act 1984 on the amount found to be due to the claimant at such rate and for such period as the court thinks fit.

AND the claimant claims

1. £130

2. Alternatively damages for breach of contract

3. Alternatively to 1 and 2 above damages for trespass

Interest pursuant to section 69 of the County Courts Act 1984 to be assessed.

 

Amount claimed: £130

Court Fee: £35

Solicitors Costs: £50

Total amount: £215

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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The particulars of the claim state:

 

1. The claimant has a contract with the Co-operative Group Limited to manage the car park at "the car park"

2. The car park is private property. The claimant uses automatic number plate recognition cameras within the car park. ANPR cameras work by capturing images of the text displayed on the vehicles number plate.

3. In the car park there are many clear and visible signs displayed advising drivers of the terms and charges applicable when parking in the car park. Drivers are permitted to park in the car park in accordance with the terms displayed on the signage. These signs constiute an offer by the claimant to enter into a contract with drivers.

4. The claimants ANPR cameras recorded the defendants vehicle, registration number ******* in the car park. The defendants vehicle entered the car park on 12/07/2013 at 11:45 and left the car park on 12/07/2013 at 14:03. The vehicle had been parked for 2 hours and 18 minutes.

5. When the defendant parked their vehicle in the car park they accepted, by their conduct, the claimants offer as set out on the signage. Consequently, a contract was formed between the claimant and the defendant.

6. As a result of the defendants conduct a charge was incurred.

7. The defendant has not paid the outstanding charge

8. Costs escalated further as a result of non-payment

9. Further the claimant claims interest pursuant to section 69 of the County Courts Act 1984 on the amount found to be due to the claimant at such rate and for such period as the court thinks fit.

AND the claimant claims

1. £130

2. Alternatively damages for breach of contract

3. Alternatively to 1 and 2 above damages for trespass

Interest pursuant to section 69 of the County Courts Act 1984 to be assessed.

 

Amount claimed: £130

Court Fee: £35

Solicitors Costs: £50

Total amount: £215

 

 

If you have ignored all their letters, then CEL should be using the POFA to make the keeper liable?

This is all about the driver?

How can the claim be for breach of contract OR damages for trespass?

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My mistake! There is no Co-Op at the postcode they say I parked at. It wasn't until I typed the particulars of the claim that I noticed the Co-Op were involved. Sorry for the confusion

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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So it is worth complaining to the CO-OP's head office and their CEO. There is a very good chance that the company will pay it for you. As I said, good news for the individual motorist, but bad news for the "divi". Saying that, I have heard a rumour that the the CO-OP are taking steps to recover that money from CEL by other means.

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My hearing date is set for Tuesday so should I submit my defence as above first? Then, if I lose complain to the Co-Op?

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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You need to get that defence in now, it is possible that it wont be accepted as it is now so close the hearing date.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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You should have submitted your defence some while ago if you hearing date is for Tuesday ?

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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What is hte issue date on the claim form ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think you might be confused.. you say you received the claim 2 weeks ago. Please confirm the Issue date on the form - top right hand corner.

 

You have a time line as follows..

 

Issue date + 5 days for service = XX.XX.XX + 14 days to acknowledge the claim = XX.XX.XX + 14 days to submit your defence = XX.XX.XX (a total of 33 days from date of issue)

 

Have you acknowledged the claim yet ? You must do this else they will obtain a judgment by default.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Their claim is based upon an ANPR camera timing you & out of the car park - 2 hours 18 minutes.

 

Therefore Item 4 is factually incorrect:

 

4. The claimants ANPR cameras recorded the defendants vehicle, registration number ******* in the car park. The defendants vehicle entered the car park on 12/07/2013 at 11:45 and left the car park on 12/07/2013 at 14:03. The vehicle had been parked for 2 hours and 18 minutes.

 

You were not parked for that period of time, as you would have to drive in, find a space etc, then return to your car and drive out again. In fact they can not prove how long you were parked for, on that basis the claim is incorrect - can the court dismiss on the basis of a factually incorrect claim??

 

Is there a recycling point in the car park? if so, did you spend time putting items in the recycling bins? therefore taking up some of the 2hrs 18 minutes, in which case you were not parked, and you were not using the parking facilities.

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It says DATE OF SERVICE 25 MAR 2014

 

When I spoke to the court they told me I had 14 days to get the defence in?

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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Did you acknowledge the "service of the claim" immediately?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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You must get the acknowledgemnt of service back to them by tues and then you have time to get your defence in after that. there are things that you have mentioned that dont add up to a full puicture so come back here and clarify a couple of points if you can, ie did you park in the car park? Are you a mamber of the Co-Op? timings of the letters sent to you.

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Did you acknowledge the "service of the claim" immediately?

 

No, it says I have 14 days to complete the Acknowledgement of Service.

 

Will send it by registered delivery today

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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You must get the acknowledgemnt of service back to them by tues and then you have time to get your defence in after that. there are things that you have mentioned that dont add up to a full puicture so come back here and clarify a couple of points if you can, ie did you park in the car park? Are you a mamber of the Co-Op? timings of the letters sent to you.

 

I probably did park in the car park.I park in town frequently. I'm not a member of the Co-Op and, I'm not exaggerating but I shredded all the parking notice letters a week before this court notice arrived!

 

I remember I had about 4 or five letters which I ignored and kept filed away. Then I did a big spring clean and shredded them all with all my other junk mail.

 

The facts are I have never parked for that period of time in the town centre, there are no warning signs and I've never noticed an ANPR camera.

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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You lost valuable time in waiting to send the AOS.

Get to that car park and take photos and notes on the signage it's visibility, position etc.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Ok, AOS has been submitted via email. My deadline was tomorrow so am well within my time limit.

 

Do I just wait and see if he drops the case now or do I submit my defence? When should I submit it as I now have 28 days I think?

Tinnud

 

Successfully reclaimed £3379 bank charges from NatWest - 2007 :D

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