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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Lodger locked out and possessions retained by aggressive landlady


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I am/was a lodger in a house where the landlady also lives. I know that under the law, because I was only a lodger, I have no rights and the landlady can treat me as she pleases. But I just want to see if there is anything that I can do because I do feel I have been treated unfairly.

 

I went away for a week. Whilst I was away, the landlady let someone else use my room. When I came back, that person was still using my room, so I had to use a much smaller room and bed for a week. I no longer had access to the fridge and all my toiletries had been removed from the bathroom. Also, there was no hot water for a shower.

 

In view of the above issues, I felt that I was not getting the service I was paying for and so should have a discount. When I tried to discuss it with her, she got very angry and blew her top. She started shouting at me, refused to let me speak and said that I was not getting a discount. She didn't let me explain myself fully and just stated that she would not discuss it further. She behaved like a bully and due to her anger, I was actually scared and so left the building. As I was too uncomfortable to be in her presence, I have not been back. As I strongly believe that I should not have to pay full rent for a much reduced service, and she refused to discuss anything, I have not yet paid the rent (a week late).

 

This week I got a message from her saying that if I didn't pay by a specific day/time, she would change the locks and retain my possessions until I pay what she feels I owe (She also has a few hundred pounds deposit, which I expect I will not see again). Prior to her deadline, I attended the address and discovered that she has indeed changed the locks. So, in my mind, I have been evicted. I appreciate that as a lodger, I have no tenancy rights but surely I should have rights to my own possessions?

Edited by CoffeeD
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You might want to have a word with Shelter - they don't just deal with homeless people.

 

Hopefully caggers with knowledge of this will look in as soon as they can.

 

 

http://england.shelter.org.uk/get_advice/how_we_can_help/housing_advice_helpline

 

Free advice helpline

 

0808 800 4444

 

 

8am-8pm Monday-Friday

8am-5pm Saturday-Sunday

 

You say you went away for a week, but your room was still paid for, yes ? I wouldn't have thought that she could let someone else use your room if you were paying for it?

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Shelter actually have quite a bit of information regarding Lodgers' rights on the link below..

 

 

http://england.shelter.org.uk/get_advice/renting_and_leasehold/sharing_and_subletting/lodgers

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Thanks for the reply.

 

Yes, I had paid for the room, as I paid in advance as per the norm. She knew when I was going away and when I was coming back too.

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She cannot keep your possessions. You can get the police involved as it is basically theft, even though its a civil issue. Did you ever have a tenancy contract or similar?

 

As CB said. If you were still paying for the room, then she CANNOT allow anyone else to use the room at all.

 

Give her 7 days to resolve this issue, and give you your belongings back, UNDAMAGED, or you will issue a court claim for distress, compensation etc etc. It really looks like she is one of those rogue landlords who think they can skirt the law.

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She cannot keep your possessions. You can get the police involved as it is basically theft, even though its a civil issue. Did you ever have a tenancy contract or similar?.

No tenency agreement or contract

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Hi CoffeeD

 

Did you have a Lodger Agreement at all?

 

Renegadeimp is completely correct the landlord cannot hold your possessions to ransom in this way so I would follow that advice but put it in writing and keep a copy you now want to keep a good paper trail.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Are you homeless now, or are you staying with friends relatives? I think its time to put a letter to her as stu said, but couple this with an LBA. She would be very stupid to keep your belongings or dispose of them if she gets court papers. Since there was no tenancy agreement but she took money from you, she could be done for that in its own right. She may try to say you never stayed there, so if you have any letters/bills with the address on, or people who can be used as witnesses, make sure you have that in order.

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Are you homeless now, or are you staying with friends relatives?

 

I have found somewhere else to stay

 

I think its time to put a letter to her as stu said, but couple this with an LBA. She would be very stupid to keep your belongings or dispose of them if she gets court papers. Since there was no tenancy agreement but she took money from you, she could be done for that in its own right. .

 

Really? I thought that they didn't need to do tenancy agreements for lodgers

 

She may try to say you never stayed there, so if you have any letters/bills with the address on, or people who can be used as witnesses, make sure you have that in order.

 

In that case. she would have to explain why my bank statement shows regular transfers to her account - same amount every month.

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Hi CoffeeD

 

Have a little read of this CAG stikkie on Lodger Information Pack may be of interest for future reference: http://www.consumeractiongroup.co.uk/forum/showthread.php?393994-Lodger-Information-Pack-**Correct-as-at-June-2013**

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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As has been said issue a letter before action, give her 7 days to return all your clothes /posessions / deposit any rent owing or you will claim it all back in the small claims court + your costs. Any common sense judge will find in your favour. You have proof of rental payments too

 

Would I be entitled to the deposit back?

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......a letter before action, give her 7 days to return all your clothes /posessions / deposit any rent owing or you will claim it all back in the small claims court + your costs. ......

 

Letter sent. I anticipate that it will be ignored.

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Letter sent. I anticipate that it will be ignored.

Did you also send a letter to HMRC informing them that the LL has an additional income. It does not have to have any of your contact details on it. Hopefully she is not claiming any benefits either.

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Dont have to declare to HMRC if below a certain threshold, it is £4250 so if she is renting out more than one room it might count as a HMO and thus have to be registered as such and then you have further protection by the law. There are no circumstances where she is entitled to hold on to your property, even if you owe her money so you could enquire at your/her local police station and explain to them that you wish to recover your property but believe that there will be a breach of the peace if you try and would they accompany you at a time to be agreed to prevent said breach?

As most police station front counters are manned by civilian staff the response you get to your request will depend upon theirunderstanding of what you are wanting and sometime their whim so approach in hope rather than certainty

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... Since there was no tenancy agreement but she took money from you, she could be done for that in its own right.....

 

Interesting. I didn't realise this was an offence. Can you please point me to the legislation for this

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Im unsure of legislation which is why i said "could". Meaning you should really check up on it, and do as others advise regarding HMRC etc.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Im unsure of legislation which is why i said "could". Meaning you should really check up on it, and do as others advise regarding HMRC etc.

 

Ok. We ll in that case, I don't think it is illegal as she will just say it was a verbal agreement. Also, she is below the HMRC threshold. Not on benefits.

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Even if it was a verbal agreement, sine it meant you would reside there, she should have issued some form of proof.

 

I still thing you need to give her 14 days, and then get he legal ball rolling.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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