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    • Hi All I have now received a Final Reminder, which I have attached. Can you confirm that I should still ignore this letter and take no further action. It does not appear to say "Letter of Claim" anywhere on the document but I just wanted to check with you all. Many thanks FightUnfairParkingTickets Parking Charge Final Reminder issued 29th May 2024.pdf
    • Hello I am a resident of a communal block of flats owned by a Housing Association and since Tuesday 14th May 2024 Matthews and Tannert had put up scaffolding for a job on the roof last week, which was up for the best part of nine days. They had removed the scaffolding on Thursday 23rd May 2024 but my Sky box is still not working because of the satellite dish outside, and I was wondering whether the scaffolders had touched the dish while it was there and as a result had probably knocked the dish and probably made the dish go out of signal or whatever. I needed someone to check this out as well as to see my Sky box to see what could be the problem, and hopefully sort this out. I have had my Sky Digibox for many years and I have got recordings saved on them that I have had a long time - it would break my heart if I had lost them forever.       I contacted Sky but I almost made the mistake of accepting an offer where I would have to pay £31.50 and wait a whole month without television in my front room for it. I am in debt at the moment and I don't want all this on top of everything else - thankfully I have since cancelled it two weeks later when I told the person on the phone that it is the dish which is at fault as well as the fact that I live in a communal Housing Association property, and so that is one of very few weights off my mind. I emailed the Housing Association's Repairs department and they said that they will contact an electrical company to come out and see to the dish outside. I received a telephone call on Friday 24th May from the man to say that he will arrive on Wednesday 29th May 2024 to do the job. He arrived at around 9.40 am on Wednesday as promised; he went into my flat and had a look at the Sky box and saw the blue screen on my front room TV set, indicating no signal. He also looked outside as to where the dish was.  The main problem was that the ladders that he had with him were not enough to reach the dish outside as the dish was towards the top of the building - obviously the Health and Safety aspect of the job didn't allow him to do this. He then mentioned that whether he could do the job as a result of getting onto the roof and doing it like that as the dish is closer to the top. He said that he needed the key to enter the loft part of the building in order to reach this, and he needed to contact the Housing Officer at the Housing Association who had key to this, but lo and behold, he came on the Wednesday to do the job, and guess what? Wednesday was the Housing Officer's day off and so therefore he was unable to contact him for the key so that he could do the job! I just couldn't believe it myself. I am personally annoyed because this has not been sorted, and the man who came to do this is also annoyed because he came all the way to Nottingham from Peterborough, and he said to me that he won't get paid if he cannot do the job, so you see, we are both angry about this for different reasons. We are both in the same boat with regards to frustration, and we both want to see a conclusion to this, once and for all. Sometimes I wish that I didn't live in a flat which is in a communal building and I am thinking of getting a transfer to a one bedroom flat that isn't in that sort of place. I pay around £85 a month in a Direct Debit to Sky to receive their TV services which I cannot use at the moment, and I don't have much money in my bank account as it is due to one thing and another. I also pay nearly £14 a month to TV Licensing so that I can legally watch TV in my front room. I pay for Sky hence the fact that I want the Sky service in my front room and not Freeview. Also, as the General Election is coming up in five weeks' time, I want the satellite TV to be working properly so that I can catch up with what is on the news channels, and I feel rather "cut off" from that at the moment, and I want it working in time for Thursday 4th July 2024 for ovbious reasons . I have Freeview in my bedroom, but that is not the point  - I don't want to be limited to my bedroom every time I want to watch TV. I have tried putting the Freeview in te front room but it doesn't seem compatable for the same uses that I usually have Sky for.  Sunday 9th June 2024 is Day 27 of the satellite TV not working in my flat, and I feel that something needs to be done about this. You can take this message as a complaint if you like, but nevertheless, I want this message to be acknowledged and also something to be done about what has happened. I have enough on my plate with regards to health problems and depression without things like this making things worse. I would appreciate it if something was done.  I don't like naming and shaming but it is Matthews and Tannert's fault that I am in this situation in the first place, and sometimes I wish that I could sue them. In a nutshell, I have had more than enough after being without TV in the my front room for nearly four weeks. Also, at a time like this, I am missing so much of interest on TV what with the General Election comning up in just a few weeks.
    • There's no facility for a settlement "out of court" as such. But matters that are started under the "Single Justice" (SJ) Procedure can often be concluded without the defendant appearing. The SJ procedure, as the name suggests, involves a single magistrate, sitting in an office with a legal advisor, dealing with matters "on papers" only. Nobody else can attend. The SJ deals with straightforward guilty pleas. Anything where the SJ believes the defendant should appear, or which should be dealt with by the "ordinary" court are adjourned o a hearing in the normal magistrates'  court .As well as this, all defendants have the right to a hearing in the normal court if they wish. Nobody is forced to have their case heard under he SJP.  In particular, as far as traffic matters go, a SJ will not disqualify a driver and if a ban is to be considered, the case will be passed over to the normal court. Because, following your SD, you will be pleading Not Guilty (and offering the "deal"), your case would usually be heard in the normal court, meaning a personal appearance. To be honest, performing your SD at the court is a more straightforward way of doing things. It avoids any possible hitches involved in serving he SD on the court. But of course, as I said, most courts have backlogs which mean an SD may not be quickly accommodated. If you do end up doing your SD before a solicitor, check with them the protocol for serving it on the court. Do let us know what the solicitor says about Wednesday.    
    • Welcome to posting on CAG cabot, people will be along soon to help you try to sort this out. Please complete this:  
    • Quotes of the day penny mordaunt came out swinging with her broadsword, and promptly decapitated sunak while Nigel Farage, representing Reform UK, made contentious claims about immigration policies, which were swiftly fact-checked during the debate.   Good question though raised at labour about the 2 child benefit cap, which I broadly agree with, but the tory 'trap' assumes tory thinking - rather than child centric thinking. There should be no incentives to have kids as a financial way of life paid for by everyone else ... ... BUT the kids should not be made to suffer for the decisions of their parents Free school meals would feed the kids, improve their ability to learn, and incentivise them to go to school. As an added benefit ... it would invest in our nations future.   How far this should go is a matter for costing, social intent and future path of the nation, but not feeding our nations kids is an abomination. There should be at least one free school meal per day for every child who attends school. Full Stop. Its the cheapest and most effective investment in our future we could make.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Exceeding Emergency Credit?


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I have had to go into my Gas emergency credit :( - what happens if I exceed the £5.00 limit? its already on -£3.85 and its got to last me two days - naturally I have turned the boiler off am only having it come on for short intervals tonite.. and I won't be using the hot water! Am just worried about if I exceed my emergency credit limit will it just shut off? am guessing it will...

 

Btw I am going to change to EDF as I have heard they don't charge a standing charge unlike all the others and offer £6.00 emergency credit - does anyone know if this is true?

 

Many thanks for your replies.

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what happens if I exceed the £5.00 limit?

 

You can't, your Gas will go off. ( well that's what mines does) :(

 

EDF: A prepayment meter normally has £6 of emergency credit. (This amount may vary, so please contact us to check.)

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yep

 

off it goes.

 

dx

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Pity they dont follow suit like electricity meters do. With those, if it is a sunday or similar, the electric wont switch off till 8 am the next day.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Pity they dont follow suit like electricity meters do. With those, if it is a sunday or similar, the electric wont switch off till 8 am the next day.

Yeah, that's what I thought, I thought the "so-called" friendly credit applied to both - but it doesn't - looks like I will staying in bed - I can't decide to ration it or just keep it on and then let it run it out.... lol

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EDF: A prepayment meter normally has £6 of emergency credit. (This amount may vary, so please contact us to check.)

 

Yeah definitely going to switch to EDF - I hate British Gas, used to work for them, and they are total cr*p as an employer too!

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Eon dont have a standing charge on their prepayment gas either,prefer them to edf or the truly horrible british gas!

 

Sorry mrbigjase but this has changed.

As you say, we didn't used to have a daily standing charge on our gas prepayment. Instead, we charged the first amount of gas used at a higher rate.

However, following our price increase on 18 January 2013, we replaced the former two tier charging structure with a daily standing charge.

Hope this clears up any confusion.

Malc

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Standing Charge = always said it is criminal charge = as without meter how can usage be determined? the company should not make a charge for the monitoring for their use in respect of billing!

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Standing Charge = always said it is criminal charge = as without meter how can usage be determined? the company should not make a charge for the monitoring for their use in respect of billing!

 

Hi Mike770

 

Standing Charges are used to cover our costs. This is for things like maintenance, reading the meter, keeping supplies connected to the grid, any rental charges and making sure the meter is safe.

 

It isn't an additional charge but replaces our former two tier pricing structure. Previously, the first amount of kWh used were charged at a higher price. This first tier, or primary, charge covered the costs mentioned above.

 

Customers have always paid for these costs but in a different way.

 

Malc

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Well you've slipped that one 'under the radar',maybe i should pay more attention!

 

Sorry you missed our announcement about this mrbigjase. We did, though, write to all customers affected by the switch to a Standing Charge to let them know about this change.

 

Malc

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Hi Mike770

 

Standing Charges are used to cover our costs. This is for things like maintenance, reading the meter, keeping supplies connected to the grid, any rental charges and making sure the meter is safe.

 

It isn't an additional charge but replaces our former two tier pricing structure. Previously, the first amount of kWh used were charged at a higher price. This first tier, or primary, charge covered the costs mentioned above.

 

Customers have always paid for these costs but in a different way.

 

Malc

 

 

Cost born in the price = maintain = change meter once in a very blue moon, come off it = distribution get the cost, meters how else would one know consumption, companies should have the initial cost supplement in order to acertain usage, no other way,=

 

customers should not be born cost for companies to acertain usage, it is an old argument which governments shyed away from decades ago.

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Hi Mike770

 

Standing Charges are used to cover our costs. This is for things like maintenance, reading the meter, keeping supplies connected to the grid, any rental charges and making sure the meter is safe.

 

It isn't an additional charge but replaces our former two tier pricing structure. Previously, the first amount of kWh used were charged at a higher price. This first tier, or primary, charge covered the costs mentioned above.

 

Customers have always paid for these costs but in a different way.

 

Malc

 

 

with reference covering your costs

 

you fail to mention that the energy companies are allowed to make an operational profit of up to 10% more than there operating costs each year. That is at the customers expense. So why are these standing charges not abolished and the so called maintenance costs not taken out of your operating profits

 

making obscene profits out of the the most vulnerable sectors of society with higher standing charges/payment meters etc leaves a nasty taste in the mouth

 

Pre-payment customers, who are often among those on the lowest incomes, are charged an average of £215 a year more for their energy bills than someone paying by direct debit

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the change back to a standing charge based tariff was also as part of feedback from customers who took part in E.ON's Reset programme. A good deal of customers responded with the fact they felt the two tier pricing was difficult to understand and they would prefer the standing charge if i remember reading this correctly?

 

Large energy users pay the majority of these costs separately and have to sort out their own contract for meter operator costs, which is a little more transparent, but I tend to agree, as it is essential to deliver the service, this cost should be included in the unit price.

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with reference covering your costs

 

you fail to mention that the energy companies are allowed to make an operational profit of up to 10% more than there operating costs each year. That is at the customers expense. So why are these standing charges not abolished and the so called maintenance costs not taken out of your operating profits

 

making obscene profits out of the the most vulnerable sectors of society with higher standing charges/payment meters etc leaves a nasty taste in the mouth

 

Pre-payment customers, who are often among those on the lowest incomes, are charged an average of £215 a year more for their energy bills than someone paying by direct debit

 

 

 

Just an add on here, use to pay by cash, now pay by Direct Debit, have now been told I will save £40.00 per year on the Gas account. proves what squaddie says!

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I base my figures on what accounts the energy companies release as operating profits,

 

i thought i would also mention

 

the 10% profit margin above the operational costs these energy companies make is allowed through the commercial contracts the energy companies have with the government, that's up to 10%. They will always maximize there profits with the 10% level, never less

 

i challenge the eon rep to refute the statements i have made so far

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e.on don't operate in the 'groups' market, which would cover Government agencies and the such like, infact they don't contract with any customer who has more than 50 sites due to being unable to service them. They exited from this market a good few years ago with the closure of one of the buildings in Coventry

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when the energy companies who won bids on energy contracts after deregulation, they all had to sign commercial contracts with the government. This contract set a minimum return that they would receive (10%) and the energy companies had to provide a level of service

 

That goes for the train, telecoms etc, they call it subsidy but it is the customer who pays in the end

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