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    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
    • I had to deal with these last year worst DCA I have ever dealt with. Just wait for the constant threats of CCJ and how you'll lose in court and how they won't do mediation and they want the judge to question you with a load of "BIG" words to boot with the letter. My case was struck out in the end, stupidity on their part as I admitted to owing the debt in the end going through the court process was just a formality as they wouldn't let it drop despite me admitting the debt regardless. They didn't send the last part of the court paper work in so it ended up being struck out     .
    • Well, that's it then. Clear proof of the rubbish cameras. Clear proof of double dipping. G24 won't be getting a penny. Belt & braces, I would write to the address LFI has found, include the evidence of double dipping, and ask Fraser Group to call their dogs off.
    • LOL. after sending Perch capital a CCA request with a stapled £1 PO attached (x2) Their lapdog Legal team TM Legal have sent me two letters today saying "due to a recent payment on the account, your account is open to legal/enforcement action" so i guess they have tried to apply that payment to the account to run the statue bar along. dirty tactics lol.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi Hallowitch,

 

Had letter off council. saying reallocated arrears off bailiff sending new joint demand for arrears and this years council tax. No apology still blame me for cancelling DD, although payments made using card instead?. But a result, thank you so much for your help. and the offer of assistance I appreciate it cheers - annabelle

:-)

 

your welcome well done good result i suppose an apology was asking to much if you come across anyone from wrexham with council tax bailiff problems point them to this site please I'm more happy to help them out including going to the council with them

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  • 2 weeks later...

Hi Halo witch,

 

I may need your help please.

 

I have now received a letter from the council tax again. they now state on investigating that they wherE correct I was wrong that they did not include the 2 payments together and that the baliff is very experienced and would never have acted inappropriately basically I just tell lies!

can you help please can not afford £185 plus the revised £154 payments each month

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don't worry about it wee will get it sorted just keep the bailiff out and any vehicles away from the house

 

will send you a PM telling you the area i live in

Excellent hallow, they can't be allowed to get away with that

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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The bailiff is very wrong in this instance.

 

To do a levy he must be able to touch the items he has levied, if he has not entered your home then he cannot levy on items in the home. Levy is invalid

 

When you go to the council will HW make sure you take proof of every payment made up to date. You are in excellent hands with HW.

 

all you owe is 2 visit fee's.

 

i would also place a complaint against both the bailiff and the bailiff company.

 

Council's really need to brush up on what a bailiff can and cannot do. They are not gods for goodness sake and the sooner the council's realise this the better.

 

Good luck with this, keep us informed.

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  • 3 weeks later...

If the Council does not take any action against the bailiff company or suggests they are doing nothing wrong fire a complaint off to the LGO! (Local Government Ombudsman)

 

They have issued clear guidance on how they expect the councils to behave in relation to their bailiffs and their actions etc

 

If the council have done nothing about your complaint and the LGO see that and agree with your complaint they can award you compensation and fine the council.

 

One day councils will get the message that they are responsible for the actions of their collection agents.

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Hi James,

 

Thank you. The council just said he was professional and if I had a problem call the bailiffs! like I would get any where.

I am getting help off another really kind person on this site who has written to the council on my behalf. But I will certainly follow your advice why should they get away with it.

cheers!

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One day councils will get the message that they are responsible for the actions of their collection agents.

 

Oh they already have the message, they also have another thing, it's called laziness and an attitude of can't be bothered.

 

Get that letter off Annabelle as advised.

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  • 2 weeks later...

Hi i have just had a letter of Jacobs baliff saying got 4 days to pay in full all will enter property.

 

I have had no response (through lady who is kindly helping me) from Wrexham county council

 

What can I do, can they break in? please help

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Prepare now, get someone out of sight with their mobile or a video camera and tape everything that happens and record what he says.

 

No they can't break in unless they have already been into the house by invitation.

 

Are you paying the arrears off directly to the council?

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I was or thought i was but did nt get it in writing, paying council this years direct. although they said i had made no payments since june 2012 in one letter they sent me. i stopped paying dd as self employed and money not always on time so paid using card. I have proof , I sent them proof but they are not interested. lady from this group has written 2 them they have so far ignored her.

 

The balif filled in the levy with entering my property whicjh i have been told is not allowed council refuse to accept responsibility for his actions.so at present no the arrear are with the baliffs who i was advised not to pay i can afford what they wanted any way.

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I am so sorry i thought i had sent you the letter to send to the council(explained why in my e-mail) have sent it over to you send it off to to the CEO

don't worry to much they wont come to remove your things the bailiff knows he hasn't been in your house he knows his levy is unlawful

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If it is a signwritten, vn and only you are insured for business only, I don't think they can, if it is a company vehicle not owned by you or on lease or HP they cannot take it; but some bailiffs will intimate they can, then flog it and pay the finance company off, that is dodgy and the bailiff could end up in hot water.

 

But if you could respond to ploddertom, focused advice can be given

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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well if you have a car and you use it to do a delivery job, or the car is the only way you could reach your work public transport not available

 

It would depend on a variety of factors. Is the vehicle insured for business purposes and are you the sole driver? As far as deliveries are concerned what is the size & weight of what you deliver? As for travelling to work you may be expected to make alternative arrangements! Is the vehicle on finance and if so what type?

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