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    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
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Suing landlord, what next after LBA?


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Then after the LBA (which she will 100% ignore) what is the next step?

 

LBA's need to be sent recorded delivery, once she is out of time to rectify, 7, 10, or 14 days, whatever you feel is appropriate then you need to back this up with a small claim against her, it costs about £35 and is very simple to do, any fees you have to pay to do this are added to the total amount you are claiming from her.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Your LBA should be sent by mail - no need for recorded delivery - just get a free certificate of posting.

 

After that you can commence a claim online at www.moneyclaim.gov.uk or by paper, using court form N1.

 

Once you have submitted your claim (with the fee of £25 for a £160 online claim - £35 if you use N1) it will be sent to che defendant. The defendant will have 14 days to respond to it. The court will send you a form with when it was sent, and when they must respond by. If they don't, you can fill in the form and apply for a judgement by default.

 

If the defendant does respond with a defence, they are also likely to submit a countercaim (for the builders, damage etc). Details of this will be sent to ou with an allocation questionaire, which you have to fill in and send back with your defence to the counterclaim if applicable. If there is a counterclaim, you must respond to every single point raised - even if you just say 'I deny this' otherwise it will be taken that you accept that point.

 

You will have to pay a hearing fee of £25 if it goes to a hearing.

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  • 9 months later...

As I should imagine is the case with all letting agents, they send me a letter barely 3 months into a 6 months tenancy asking if I will be wanting to renew for the next 6 months so as they can say if they don't hear from me soon the TWO months notice I am legally owed will begin as from 2 months before the end of the tenancy. I HAVE to let them know what I'm doing well in advance and sign the paper.

 

So if I've signed saying yes I'll be continuing on, surely I can still change my mind and give them notice no later than one month before the tenancy ends?

 

Thanks in advance.

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Where in the UK are you (different laws north and south of the wall) - and if you can find your tenancy agreement what type of agreement does it state you have?

 

If you tell us this it makes things a lot simpler to answer in more detail.

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T cannot give 1 month Notice to terminate T during Fixed term. T can vacate on last day of fixed term, without any Notice, (not courteous) or give at least 1 month Stat Notice once a stat periodic T has arisen, subject to stat dates.

Whilst you have indicated a wish to remain out of courtesy, LA/LL cannot require you to sign an extension/newAST without your consent, if no consent, then a SPT will be created automatically at end of fixed term. If you leave without due Notice or on last day of fixed term, then expect LL to make you liable for nec Court fees, as he now has a reasonable expectation of your continued occupation beyond the fixed term.

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Hmmcall me dumb but I didn't really understand much of that. The term is fixed 6 months. I have signed to say I WILL renew in 2 months time. Can I bail out of that then or not?

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Basically LA are asking if you intend staying beyond the fixed term, otherwise they will issue a s21 to expire at end of fixed term, meaning poss repo order eviction within 1-3 months later.

I suspect your AST requires T to similarly provide 2 months Notice to Quit during fixed term (equanimity), which cannot expire before last day of fixed term. Only after SPT is created can you give min 1 month Notice to terminate T.

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Oh I see. Well I've never heard of anyone being on a month by month basis except for someone being a lodger. So for AST's it's 2 months notice the T has to give the LL as well a vice versa. Thanks

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Oh I see. Well I've never heard of anyone being on a month by month basis except for someone being a lodger. So for AST's it's 2 months notice the T has to give the LL as well a vice versa. Thanks

 

except if you move out the day before the last day of the AST then you have to give NO notice, just tell them that you are going before you do.

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Quite right Sally

 

Not if moving out at the end of AST Tenant does not have to give ANY notice at all.

 

Tenant has to give 1 months notice and LL 2 IF tenant stays 1 day after the end of AST as it becomes a periodic tenancy then.

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Yes I did it, LL didn't like it Letting agent told LL they would back her up. I took them to court for non return of deposit, and she counter claimed I gave no notice. Judge told her a contract is a contract and has a beginning and an end. So she lost. NO sign of Letting agent at the court though..

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marlow, your situation is complicated by the advance agreement you signed. Thus there is an Contract to supply / occupy for both sides. LL would not be able to hold you to new terms of AST, as that new T has not yet been created, he could sue for breach of Contract and claim consequential losses, eg up to 1 months rent and cost of re-marketing if you withdraw and vacate. If you stay, the new AST terms will take effect.

IMO you should contact LL asap and reach an agreeable solution for both.

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Ok. I'm not actually wanting to leave as yet. I'm just looking to the future because all this sending me stuff to sign just 3 months into a 6m contract is pretty damn annoying! Guess I'll just give them the 2 months notice for when I do want to leave. Thanks.

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Ok. I'm not actually wanting to leave as yet. I'm just looking to the future because all this sending me stuff to sign just 3 months into a 6m contract is pretty damn annoying! Guess I'll just give them the 2 months notice for when I do want to leave. Thanks.

 

Would you prefer that LL/LA did not contact you in plenty of time?

 

You have various options

1 Negotiate early surrender of T during fixed term

2 Provide ASTreqd NTQ during fixed term, which cannot expire before end of fixed term

3 Vacate T ON last day of fixed term, without Notice. Not advised if you want a positive LL ref

4 Once SPT has been created, serve min 1 month Notice under SPT requirements

5 Accept current AST extension or new AST with new provisions.

 

Any T NTQ is enforceable on expiry, any overstay may attract civil compensation & eviction.

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  • 7 months later...

Title pretty much explains most of it. Difference with me is I pay the full 6 months up front. So, contract was renewed on 1st Sept 2012. From the agent I would usually get the next contract 3 months in advance asking if I'm staying on etc but this latest contract was agreed between just me and LL. So the 6 months was due up end of Feb and I've not heard a single thing. What does this mean? Don't see how how I'm the one responsible for sorting this. If she's forgotten in her failed management of her files why should I care? I won't be lawfully subject to any charges will I?

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if you havent heard phone and find out rather than leave it and find out whats happening, could be that the paperwork has been sent but lost in post, no rent arrives so LL goes for eviction, might not be your responsibility but I would have thought that where your homes concerned you want to know whats happening sooner rather than later.

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Well, one thing I forgot to add is that I recevied the mandatory agent's letter a few months ago as if she was still using them. They had carried on with it because she just left without saying anything to them because she felt they'd ripped her off because they were trying to charge both me AND her for fees that only one of us should be paying. Anyway the letter stated contract was due end of March not Feb which was obviously some kind of admin mistake, so am wondering if she thinks it's the same timeframe.

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