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The Carpet Cleaners

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The Carpet Cleaners last won the day on March 31 2016

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About The Carpet Cleaners

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  1. Ignore the name of Carpet cleaners, I am now and independant inventory clerk, and do check in/out and inventories for letting agents.. We always give the tenant the choice of being there at the check out, but it is not essential, the only form we get the tenant to sign on the day is the cleaning form, we then go round and do a compairson to the check in inventory. So to answer your question ..... no it is not normal to ban the tenant from the check out, but the process is now designed so that you get the report after 3-5 days, and then have the dispute process if you disagree with anything, nothing is quick these days.
  2. What is normal after having pets in a property is to have the carpets professionally cleaned, and have the carpet cleaner use a flea treatment solution. this ensures that any eggs etc are neutralised, and has always historically been good enough for any end of tenancy... Just make sure that the cleaner marks it on the receipt that flea treatment has been included.
  3. Agreed, but the op wants to stop the LL showing potential TT round whilst he is out... and is well within his rights to dissallow the LL to do so, and if the LL will not stop doing so, then TT is within rights to stop this. also this method is better than TT's dog being destroyed for attacking the LL and viewers.
  4. Why not?? it is not against any law, in fact it is what all tenants should do as soon as they move into a new property..
  5. Alternatively you can change the locks until you leave and then change them back.. That way no one can enter whilst you are not there, and if they ask why you have changed them, you know that they have tried to enter without permission.
  6. The property is still your home until you hand the keys in.. and no matter what is in the tenancy agreement, you do not have to let people into your home when you are not there... If the agency is getting shirty I would change the locks and not let them have the key. Tell them what you have done, and tell them that the locks will be change back at the end of the tenancy. Provided you that and don't damage the lock in any way, there is nothing that any one can do about it. Tell them that anytime you are in is fine....
  7. ahhhh so... in that case then, the temporary changing of the locks will stop all of their shenanigans....
  8. The property is still your home until you hand the keys in.. and no matter what is in the tenancy agreement, you do not have to let people into your home when you are not there... If the agency is getting shirty I would change the locks and not let them have the key. Tell them what you have done, and tell them that the locks will be change back at the end of the tenancy. Provided you that and don't damage the lock in any way, there is nothing that any one can do about it. Tell them that anytime you are in is fine....
  9. The first question has to be, were there any inventories done either on your moving in, or moving out?
  10. Ah yes, but she had already left the positive feedback for the one ring that had arrived, bit hard to leave positive and then claim non receipt...
  11. Just as an update and conclusion to this.. Mrs CC entered a dispute with ebay and was sent the bog standard reply about having to wait 8 days yada yada, and she wrote to the sender and told her she had escalated it, within 1 hour ebay sent her a dispute resolved notice saying that tough luck no refund would be offered and no replacement sent....... To say I was fuming might be and understatement, so she sent an appeal to the judgement asking them to look at her feedback and then look at the feedback of the seller, within 20 minutes the money was back in paypal. The negative feedback was also removed......
  12. If there was a like button it would now be pressed
  13. The sender refuses to send the proof due to data protection, and says that the receipt of the parcel is proof that they have done their part and are now doing nothing else....
  14. Thank you Erics brother, unfortunately Mrs CC being a nice and trusting person has already left positive for the ring she received, and now as the item is in dispute the facility to leave feedback is missing . The letter sent today was the companies own form asking Mrs CC to instigate an investigation into Royal mail.... So Mrs CC wrote back to them earlier and said that she is not accusing the Royal mail, and the reply a few minutes ago was, "well we have proof that we sent it, so you or the Royal mail have taken it"... so she has now asked for the "proof" The feeback left by others confirm that this happen regularly and they bully people with the Royal mail investigation threat to make them stop... We are not going to stop until we have the ring or the money back.
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