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    • Excellent news! Thread title updated. Please do consider a donation in light of the help received here. The help we give is free, but try telling that to our server hosts!
    • Hello dx100uk, After months of waiting for a response I finally got a reply and I must say it was the worst 4 months of my life the - fear of the unknown. So, they wrote back and said I was in the wrong BUT on this occasion they  would not take action but keep me on file for the next 12 months. It. was the biggest relief of my life a massive weight lifted -  I would like to thank you and the team for all your support
    • I have contacted the sofa shop who are sending someone out tomorrow to inspect the furniture. I suspect if anything a replacement will be offered although I would prefer a refund. Few photos of the wear in the material, this is how it was delivered.  
    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
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APCOA Parking speculative invoice. Please Help


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On the 10/03/2011 I parked at X Railway Station in order to catch a train to London. I had no coins on me and as it was 6am could not change my notes for coins in the ticket office. As a result I had to pay for my parking by phone. I was also in a rush to catch the train and so did this at the same time as retrieving my pre-ordered ticket from the machine.

 

As a result of this I made a tiny error. Instead of typing in the 4 digit code for X I got one number wrong and typed the code for Y station. This payment was accepted (I have a record of it leaving my account).

 

When I returned later that day I found that APCOA had given me a "Civil Parking Notice" for £80 (down to £50 if paid early).

 

I wished to query this so I telephoned them and spoke to a very reasonable man who assured me that my story would vindicate me as I had obviously acted honestly and with the best intentions, I had simply made a very human error. However, he told me that I had to appeal in writing.

 

I did this and my appeal was rejected.

 

Fine I thought, but I'm not letting them keep my £2.50 as well. Surely if they accept that as a valid payment (albeit for a different car park) they cannot also take a fine from me! They cannot have their cake AND eat it!? I wrote another letter requesting a refund. This has now also been rejected and they are still demanding £50.

 

They have also told me that "Should any further correspondence be received rearguing this matter it will be returned without comment".

 

What should I do? Many people seem to advocate ignoring these notices however I am wary of this.

 

Thankyou in advance,

S

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APCOA is a Private parking company so just ignore and and dont contact them and dont pay seems to be the advice.

 

Others will follow this, I am sure, with Ignore Ignore Ignore!

 

Same with all PPC`s like NCP and Parking eye and the millions of others. I did!

Saved me hard earned cash and changed my anger to a smile when convinced!

so sent 10% of "dodgy fine" to help this website.:whoo:

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On a similar subject, If I get a ticket at Gatwick airportr from apcoa, can it also be ignored if they are employed by crawley council rather than BAA?

 

Did you receive one?

 

If you did, post it up with details removed, that will help us help you.

 

Jogs

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No I didn`t but mate was close today. It`s just I think I read somewhere about private companies employed by councils etc would make a difference???

 

Wanted to know if to avoid like the plague or smile and collect another set!

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Be very careful at Aiports as they are also governed by the Airports Act and normally Road Traffic Orders apply in all areas surrounding Terminal Buildings. Therefore it would be a Penalty Charge Notice and not a Parking Charge Notice that would be served.

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  • 1 month later...

Unfortunately I appealed to APCOA parking regarding my 'Enforcement Notice' and in doing so admitted that I was the driver. They have rejected my appeal. Can I still ignore the threatening letters or do they have a case against me as I admitted to being the driver.

Many thanks for any help

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  • 4 weeks later...

can somebody advise me please?

 

my son received a 'Parking Enforcement Notice' London Luton Airport from APCOA in april

 

Today received a letter from Roxburghe Debt collectors stating it is a 'parking charge notice'.

 

does he akcnowledge it or just ignore it. As he is out of the country at the mo I don't want to do anything to give these vultures any leverage.

 

many thanks

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  • 3 months later...

My car was parked at an APCOA car park next to a mainline station a few weeks ago and payment was attempted via text message, as had been done many times in the past and since. For whatever reason, the payment by text didn't go through. Two days later there was a "Parking Enforcement Notice" on the windscreen that said if the parking charge was paid within 14 days it "would be reduced to £40.00" (it didn't say what the non-reduced charge would be). I called APCOA the next day to explain the situation but was told I needed to put it in writing, which I did that day.

 

I didn't hear anything for a while until I received a "Notice to Owner and Final Reminder" from a company called Parking Collection Services, who stated they were acting on behalf of APCOA. This letter said that I now owed them £120! I called APCOA and they told me they had no record of receiving my letter (note that they didn't say they hadn't received it, just that they had no record of it being received) and that I had to deal with Parking Collection Services on the matter. LESSON: If you're going to send any written correspondence, make sure you send it registered post.

 

So I emailed and sent a registered letter to Parking Collection Services, for which I have proof of delivery. My letter requested a response within 3 working days of (recorded) receipt of the letter and I heard nothing back from them. Then over the weekend (over two weeks after Parking Collection Services received my letter) I received a letter from Debt Recovery Plus Ltd, which appears on the face of it to be a different company to Parking Collection Services although their addresses are almost identical. This letter now states I owe £140, which must be paid within 7 days!

 

If it were just me, I'd ignore this as unenforceable as advised elsewhere. However, the prospect of going through a debt recovery process has my wife extremely worried and so I really need to do something to sort this out. My instinct is to contact APCOA and explain the situation to them again and even offer to pay for the 2 days parking as has been done every other time the same car park has been used. In fact, over the last two years, I've spent almost £900 with APCOA with over £250 of this being via the text payment service! I'm not a crook trying to avoid paying for parking!

 

I'd very much appreciate any sound advice the members of this forum can offer!

Edited by macman365
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Thanks oddjobber. That would be my approach, but the threat of a debt recovery process is making my wife sick with worry. I'm hoping there's something I can do that, while not acknowledging nor accepting their claim, means I don't have this threat hanging over us for the next few weeks.

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Debt collectors can do nothing to you, stop worrying.

If you contact them in any way shape or form you just encorage them to send more letters.

If you IGNORE them they give up after only a few letters. There realy is NOTHING to worry about by ignoring them!

I speak from experience.

hello all:-)

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A debt recovery process must be based on there being a debt.

These people are not chasing a debt but a gift of money from you - albeit trying to make it look and sound both official and scarey to encourage you to make that gift.

 

They may say they are Bailiffs to really frighten people but a bailiff cannot act as a bailiff until it has been to Court and following that there has been a CCJ that was not paid within time limits. After that hollow threat they take paper out of the other stationery box marked Graham White Solicitor - who failed to show up the only time they tried going to Court. Although much huffing and puffing about Courts to frighten you even more, these people avoid Courts for fear of the publicity of it being found out the whole system in nothing but a money making 'skam'.

 

Read around some more threads for reassurance. Come back with any query and a "pep talk" when wavering!

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Thanks SURFBOY. I'm willing to ignore it, but my wife certainly isn't. Would sending a letter based on one of the templates referred to elsewhere on this site (I can't post a link to the letter template thread for some reason) help expedite the situation, or risk making it worse?

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no

ignore them totally.

 

get her to read this forum.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Be very careful at Aiports as they are also governed by the Airports Act and normally Road Traffic Orders apply in all areas surrounding Terminal Buildings. Therefore it would be a Penalty Charge Notice and not a Parking Charge Notice that would be served.

 

 

the key to this is the words on the ticket

 

if it [ONLY] says:

 

Penalty Charge Notice

 

 

then its real

 

ANYTHING ELSE

its a PPC and can be ignored totally

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They are not interested in what you have to say and in my oppinion sending them anything will only encourage them to write to you further because they know they have got a "live one " who is on the border of giving them his hard earned money!

Ask your wife to have a read of this forum and lots of other internet forums, they ALL tell you to IGNORE.

Contacting them realy is a waste of your time and money.

Do some reading on this subject, the internet is a very informative tool.

hello all:-)

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