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    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
    • Chinese firm MineOne Partners has been ordered to sell land it owns near a US nuclear missile site.View the full article
    • That isn’t actually what the Theft Act 1968 S1 actually says, BTW. https://www.legislation.gov.uk/ukpga/1968/60/section/1 (1)A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it;   The difference between what you’ve said and the Act? a) intent to permanently deprive rather than  just depriving (which is why the offence of “taking without consent” was brought in for motor vehicles, as otherwise "joyriders" could say "but I intended to give it back at the end") b) dishonesty : If I honestly believed A's pen belonged to B, and took it and gave it to B - B might be found guilty of theft but I shouldn't be. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Supreme court rules


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I might just well do this and if a sizeable number of us did the same that would make a dent in their deposits

 

On another note I believe that banks have to retain a certain % of assets in the form of cash deposits, which has been reviewed since the financial crisis. If we were to withdraw our deposits or transfer to building societies not affialiated with the major high street banks what kind of impact would thsi have on their cash deposits.

 

We all know that there is a move from investment to more traditional high st banks using customer deposits as leverage for loans etc so i wonder if there was a move by a good % of retail cutomers to "other accounts" whether this would make them think.

 

Regards

 

ST

 

Don't forget that most Building Societies keep their funds in the clearing banks.

 

If a substantial number of customers (probably less than 10%) withdrew all their money, in cash from their accounts every payday, the banking system would fall apart. Google "fractional reserve banking" or watch "Money as debt."

Money As Debt

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

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http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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It is quite standard for the self employed in your previous position to simply include a clause in your terms of trade that unless you are paid on time by your clients then they are charged for what you would be charged for late payments by your bank for your clients failings.

 

Why didn't you do this?

 

How long would you keep your clients with that sort of term, unless of course you have a near monopoly. A bit like banks I suppose.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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The secret here is to play the banks at their own game.

This ruling will change nothing.

Banks apply the charges = customer complains = customer refuses to pay and gets charges refunded under hardship provsion = banks apply charges = customer complains = customer refuses to pay gets charges refunded under hardship provision......im sure you see the patten here ;)

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Guest Jason King

I still feel that litigation can proceed regarding bank charges whilst arguing the level of penalty is disproportionate.

 

The banks would have to justify the high level of charge to succeed.

 

I don't think this ruling addressed this, however, I am happy to be corrected.

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the banks have changed there tune rapidly and shown change - thus the SP has concluded the OFT can assess under fairness - as a few a people have pointed out on this post, there is another clause relating to disproportionate charges et al.

 

Everyone chill pill.

Veester

 

"Challenges are what make life interesting; overcoming them is what makes life meaningful." -- Joshua J. Marine‏ ;)

 

Better than the truth itself is truthful living.

 

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This ruling is so unreal i was just in the middle of composing a letter to get charges back when i heard the news. Hope someone one with the know works this out. I have car repayment loan that has Adhock ( capalisation )charges for £100.00 all over it and is not in default. I know alot of other people are in this boat with the same company.

 

i'll hold on to the letter a couple of days till some great soul on this site works out what this means and where we go from here.

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Nice approach Fernack...

 

Has anyone phoned their bank to ask what the status on a frozen claim now is...?

 

I cant believe the banks will show up and fight this in court, even after todays ruling. So many sources still claim theres a large grey area with these charges.

 

I suspect there'll be letter being sent out to all claimant with frozen claims, best check the post later!

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Guest Jason King
How long would you keep your clients with that sort of term, unless of course you have a near monopoly. A bit like banks I suppose.

 

Well, if a client was solvent then they would have no problems in paying their bills as they fall due, therefore a penalty charge term would be quite irrelevent to them.

 

Should a client express concern about a penalty charge term in a contract intially then this should ring alarm bells for the contractor.

 

The contractor can either choose to do business with this client whilst running the risk that they may not be able to pay their bills or simply do business with those who do pay on time, or are at least happy to pay a charge should they fail to pay on time.

 

A lot of small sized contractors get into difficulty simply due to them not getting paid on time, or if at all.

 

A business must behave like a business.

 

After all, where can one expect to use a service, or a contractor's service, yet simply say 'I'll try and pay you next week or sometime after that!'

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It is quite standard for the self employed in your previous position to simply include a clause in your terms of trade that unless you are paid on time by your clients then they are charged for what you would be charged for late payments by your bank for your clients failings.

 

Why didn't you do this?

 

The contract was between myself and an agency who worked on behalf of the employer.

1. I was not in a position to enter such details into a contract

2. If I did demand it as a caveat, they would simply have looked elsewhere. Unfortinately my then skill set was ten a penny.

It’s also the same for casual agency staff who are paid by an agency payroll. It once took me 13 months to get bank charges refunded when an agency ‘forgot’ to pay me for work because the accounts girl went on holiday, resulting in direct debits being missed.

Also, if you take the example of a plumber, electrician or carpenter, how many make their clients sign a contract up front before installing a new shower or building a kitchen? It just doesn’t happen. Rightly or wrongly, they would never get any business.

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It wasn't totally unexpected, if you have any grasp of this country's legal system. Note ... I said legal system, not the law.

 

One of the common denominators when it comes to any litigation, whether it be criminal or civil, is the 'flood gates' argument that always seems to be at the back of a judge's mind. It filters its way through the system down to the Magistrates' Clerks and 'legal advisors' in civil courthouses. If there's any risk that the court system will be inundated with cases then the judges will find often inventive ways of preventing it from happening. That's precisely what's happened here and I, for one, expected it for that single reason.

 

Of course, the arrogant and the just plain stupid have already come out in force since the ruling.

 

For instance, the words of the Banks' mouthpiece:

 

Angela Knight, from the BBA, was asked whether they would continue to make unauthorised overdraft charges.

 

"The banks are mindful of their customers, they know the concerns of those who have paid the unauthorised overdraft fees and those who have not," she said.

 

"Individuals can avoid any charge by putting their overdraft arrangements in place first."

 

Really? Perhaps she'd like to explain that to my wife. She's been with Natwest now for about 5 - 6 years and is STILL on their basic STEP account despite requests to be upgraded and she's actually looking after that account fairly well.

 

We've also been experiencing quite a few problems with that account where the way the banking system works (which is never explained to customers) has caused us big problems in the last few weeks. Until a couple of weeks ago we had no idea, for instance, that when a payment is made via debit card the money isn't automatically paid to the business requesting payment. It's held upon authorisation by the bank for up to 48 hours (it disappears from your account during that time and shows on your statement as a withdrawal) and is only paid to the business upon a further request for the money. If the request isn't made in time, it magically reappears back in your bank account.

 

However, instead of your online banking statement showing that the money's been repaid into your account by the bank and the reason for it, the original entry wrongly showing that the money's been paid out disappears. If the business then makes the request the money's taken back out of your account and paid to them. It's a complete mess!!

 

Great way of helping people think they've got more money in their bank accounts than they have ... and a great way of making sure you get more cash in 'unauthorised overdraft fees'.

 

I've been in dispute with Natwest for 2 years. I say they owe me more than £700 in charges, they say I owe them more than £400 in charges. Since my last communication with them, however, we've moved house so I'll leave it at that.

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Does this ruling also apply to credit card charges? I have a closed CC Account with Barclaycard, got my SAR back and just worked out the charges claim. I was going to post it off today. Is it still worth pursuing this or are the Banks going to hide behind todays ruling as a 'catch all' for all products?

 

I can't believe what I am hearing regarding the ruling. Still awaiting statements for a closed another closed bank account but estimate around £4k in bank charges. Again, is it even worth going forward with this.

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Well its not over yet and i for one am certainly not going to roll over. There is another avenue avaliable to us so all hope is not lost yet.

 

I think we need to get our voices out there, get how unhappy we are into the press or go and comment on the national newspapers forum about your disgust, petitions etc. Lets let them all know we aren't going to take it lying down AND MAKE OUR VOICES HEARD!!!

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