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    • I have just received a PCN from Euro Car Parks for exceeding allowed parking time. I have not replied, appealed or contacted anyone from Euro Car Parks but would appreciate any advice before deciding on my next course of action. I have attached letter of correspondence    Euro Car Parks PCN.docx
    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
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AK Claimform - MBNA card 'debt'


MeeBroke
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Wow, these guys are pursuing me more aggressively than any of the previous cowboys. Sometimes up to 8 calls a day, including weekends.

 

I sent them an NOA request (1st Recorded, as always).

 

In the mean time they have written to offer to settle for 50% of the balance. This is the first time anyone in the long line of people that have written to me have ever suggested 'settling'. Of course, I have no intention of doing so.

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Hi MB

 

50%; you're half way there.

 

I sometimes track down a normal landline # and call them 100 times (sometimes I get confused and dial their fax # in error). Their calls then cease; I had a call from Arden the other day complaining that someone kept calling from my number; O what irony.

 

x

 

v

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Hi MB

 

50%; you're half way there.

 

I sometimes track down a normal landline # and call them 100 times (sometimes I get confused and dial their fax # in error). Their calls then cease; I had a call from Arden the other day complaining that someone kept calling from my number; O what irony.

 

x

 

v

 

Love it :)

There is no such thing as a 0% credit card....... someone out there is paying for it, and for once its not going to be me.:razz:

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Letter received from Aktiv Kapital:

 

Please find enclosed a copy of the Notice of Assignment and our complaint procedure.

 

This letter serves to acknowledge your concerns and to confirm to you the matters raised are being reviewed and investigated and a full response will be issued to you in due course.

 

I can confirm that we have contacted the original creditor in order to query your dispute, once we receive a response from them, we will contact you with the same.

 

Please find our consumer credit license number at the bottom of the page. I can confirm that Aktiv Kaptital is not governed by the FSA therefore I am unable to provide you with the details requested.

 

----------------------

 

What they have sent is the copy of the first letter that they sent me, which is a letter from them telling me that they have 'recently purchased your outstanding balance from Varde Investments'.

 

Never had I had any correspondence from Varde to say they had purchased my 'balance' nor have I ever had anything from MBNA to say they've sold on to anyone. Surely this isn't an NOA?

 

There is not one word anywhere in what I've been sent about a complaints procedure.

 

Also never did I mention to AK that there was any 'dispute'.

 

Not sure how to respond to this.

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Hi Mebroke

 

43 Regulation 36 of the EU Directive Regulations.

16. ASSIGNMENT OF RIGHTS

here any rights of a creditor under a consumer credit agreement (for example the right to be repaid the money) are sold or transferred to a third party, notice of that assignment must be given to the borrower as soon as reasonably possible, except in the circumstances described below. This requirement applies to all regulated consumer credit agreements other than agreements secured on land. This requirement is in new section 82A of the CCA43.

 

t is the responsibility of the assignee (the creditor acquiring the rights) to ensure that notice is given. However, he does not have to give notice himself, but can agree with the assignor (the creditor assigning the rights) that the assignor will give notice instead, depending on what is more sensible in the circumstances. It is important, however, that notice is given as soon as reasonably possible and in a way that is clearly understandable by the borrower.

 

otice does not have to be given where arrangements for servicing the credit are unchanged as far as the borrower is concerned. For example, if Creditor A sells his rights under a credit agreement to Creditor B but Creditor A still collects the borrower’s repayments in the same way and is the only point of contact for the borrower on matters regarding the agreement, notice does not have to be given.

 

here notice has not been given, and arrangements for servicing the credit do subsequently change, the borrower must be informed of the assignment on or before the date that change happens. Again, this must be readily comprehensible to the borrower.

 

The definition of “creditor” in section 189 of the CCA applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party.

 

71

x

 

v

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  • 1 month later...

my account has travelled a similar route Santander/MBNA/Global Vantedge (new,delhi)/MBNA/Aegis Ltd.(Mumbai)/MBNA/Idem/Arden Credit Management. I have just cca'd Arden at Solihull.this seems to be a deliberate scheme by MBNA to try and confuse people and vary the harassment. coercion and undue pressure s expressly and totally outlawed by the OFT in the CPUTR 2008 Regs! all very unfair and I think the more we share data the more we see through their underhand schemes and beat them at their own game! well done!!! M.

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  • 2 weeks later...

Enormously fat envelope arrived today from Aktive Kapital containing same old grainy photocopy of tear off portion of application, photocopies of 'T&Cs' from various eras, and what appears to be a copy of many years' worth of statements.

 

No sign of MBNA faulty DN or comms log proving unlawful rescission. In fact, although I've referred to the UR in all correspondence, AK has ignored it and not mentioned it.

 

How to respond?

Edited by MeeBroke
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Have you looked out Harrison v Link

 

Don't make the mistake that I did in my initial defence.

 

Go for s78 non complience and the DN being faulty.

 

Bring this up forcefully now and going forward and it may just put them off.

 

Vint

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Enormously fat envelope arrived today from Aktive Kapital containing same old grainy photocopy of tear off portion of application, photocopies of 'T&Cs' from various eras, and what appears to be a copy of many years' worth of statements.

 

No sign of MBNA faulty DN or comms log proving unlawful rescission. In fact, although I've referred to the UR in all correspondence, AK has ignored it and not mentioned it.

 

How to respond?

 

When they reconstruct the DN, they get it wrong. Keep the original DN. Was it faulty on dates and demanding the full ballance?

 

Vint

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When they reconstruct the DN, they get it wrong. Keep the original DN. Was it faulty on dates and demanding the full ballance?

 

Vint

 

Thanks Vint

 

Both. Comms log shows they sold on during notice period as well. Have both faulty DN and envelope neatly filed.

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  • 3 weeks later...

Well, on the same day I received a letter from AK's legal chaser giving me 14 days to respond and also a letter from AK asking me for a copy of the defective DN.

 

Now, shouldn't they have a copy of this doc already? Should I be weary of supplying them with one, seeing as that everyone involved in this situation thus far have shown a perchance for dishonesty and deception-including fabricating documents etc.

 

Or should I write to them telling them to take it up with MBNA?

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in court I had a copy of DN the other sides solicitor did not due to the OC had not passed latest info to him, I was using the latest court case published regarding faulty DN not being Deminus I had to give him my copy (only at this stage - he did not have time to study -great) wish I had got it back from him but slipped my memory as the case is on going.

:mad2::-x:jaw::sad:
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