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    • Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.     Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc.
    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
    • Atsushi Katsuki tells the BBC the firm sees the sober generation as both a risk and an opportunity.View the full article
    • Yes you should take this view, but this is nothing to worry about you will be fine. you have a very well edited WX im sure although I haven't actually looked at it because I can't seem to work out which one is the new one anymore, although I do remember something previously. however if i remember it right its just a lost parcel via packlink and no insurance which frankly is pretty straightforward and should be a copy of farooq v evri. Have I understood the case right? Please tell me if not as there is rather a lot on this forum
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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London Scottish Bank collapses

London Scottish Bank, the lender which specialises in customers with poor credit histories, plunged into administration this morning after regulators stopped the group from accepting customer deposits.

London Scottish Bank collapses - Times Online

 

As you all know these are the backers of our good friends Robinson Way & Co (RW&c)

 

What a shame how sad..... NOT !!!!!!!! :D:D:D:D

Be VERY careful whose advice you listen too

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When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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I got a letter this morning from Revenue Collection Services Debt Collectors in Sunbury on Thames, in lovely pink paper, the first letter states We have been appointed DCA on behalf of Southbank Capital Lttd reference an outstanding HBOS account and it then staates what is deffo a Credit Card Number that has still not been satisfied. blah blah blah about a Solicitor being involved etc This is a serious matter and dont ignore.

 

On the second page which is just white it says

 

PLEASE NOTE THIS IS NOT A PAYMENT DEMAND

 

On 13 November 2008 your credit loan account with London Scottish Finance Ltd was assigned to Southbank Capital Limited who are now the legal owners of the debt. This letter is to notify you that all future payments under your credit loan account are to be made to Revenue Collection Services and their contact details.

 

Never heard of this company and not sure if the London Scottish Finance Ltd is the same as in the posts here.

 

Hvae been dealing with DCAs as my previous threads as the debts are not mine, I have checked all the letters I have received and never seen that LSF

 

Any advice

 

Ni

Im learning more every day :)

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What a shame. Actually, looking at the Robinson Way website, the Head of Bought Debt Operations looks cute, hope she gets a decent job after everyone is laid off...

Edited by saintly_1
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Hi found this posted on another consumer forum

 

So, Robinson Way will keep on going;

wonder is they will be swallowed up by another?

 

To date RW Data Protection Act Number has been registered under London & Scottish;

same applies to the Consumer Credit Licence.

 

They are in trouble with the credit license................they will have to apply for their own until they obtain one they cannot collect a penny or even write a single demand letter.

 

 

dpick

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Hi found this posted on another consumer forum

 

So, Robinson Way will keep on going;

wonder is they will be swallowed up by another?

 

To date RW Data Protection Act Number has been registered under London & Scottish;

same applies to the Consumer Credit Licence.

 

They are in trouble with the credit license................they will have to apply for their own until they obtain one they cannot collect a penny or even write a single demand letter.

 

 

dpick

 

That's what I was thinking, RW are a wholly owned subsidiary of L&S so my guess is they will either be closed down (unlikely), go on their own (management buyout?) or bought up by another company. Chances are that would be another DMC and job losses would result, just like any other merger...

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Hi found this posted on another consumer forum

 

So, Robinson Way will keep on going;

wonder is they will be swallowed up by another?

 

To date RW Data Protection Act Number has been registered under London & Scottish;

same applies to the Consumer Credit Licence.

 

They are in trouble with the credit license................th ey will have to apply for their own until they obtain one they cannot collect a penny or even write a single demand letter.

 

 

Unfortunately I am not sure that is the case.

 

They, L & S) are in administration, not liquidation, (although that may well follow).

In other words the company still exists, they are just not in charge of their own destiny anymore.

 

David

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They are in trouble with the credit license................they will have to apply for their own until they obtain one they cannot collect a penny or even write a single demand letter.

 

Don't they have their own? Is this not them?

 

Licence Number: 0000400

Licence Status: Current

Current Applicant / Licensee:

Business Name: Robinson, Way & Company Limited

Company Registration Number: 885896

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Cashin u could have warned me earlier. I just mass mailed a load. All with no stamps on as well. the printer has broke so i cant print them off.

 

Oh well a bit of advanced warning

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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if you go to the administrators site the have issued a statement that states business as usual for the moment, trying to find a buyer.

 

Who is going to buy the pile of sh*t that is Robinson Way? How much of the debt they have is illegal and realistically non collectable? Look out for full and final settlement offers from the administrators as this is probably their best way to recoup some of the capital they have tied up.

 

Best time to send sar and cca?

Advice & opinions given by spartathisis are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.:)

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Subscribing with interest.

 

I had an old loan with BOS, that was assigned to Robinson Way.

The loan now appears to be held by someone called "Chester Loans", although I was never informed of this, I've never heard anything from them, and all contact has been through Robinson Way.

I have since been paying off a nominal sum by direct debit, and the payee appears on my statements as London Scottish finance.

 

I am interested to see what now happens here?

 

According to the LSF website, those with loans should continue to keep paying. Which I will do for the time being.

 

However, if LSF goes into liquidation, what happens to the debt ?

 

I presume the administrators are presently trying to sell on these loans to another institution.

If so, I don't imagine their being much interest in the current market, or even if sold, they will probably be sold very cheaply.

This then presents the option of my offering a low settlement figure.

 

If on the other hand LSF cannot find a buyer for the loans....... does this mean that the debts may just be written off ??

 

Any thoughts ?

 

 

PM

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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  • 9 months later...

Hi NONIRONGIRL08,

 

I notice the last post on this thread was in December 08, so you may not check back anymore, but if you do you should check out my thread about Southbank Capital Limited.

 

They do not have a consumer Credit licence with the Office of Fair trading, so should not be engaged in debt collection activity.

 

They are also not registered as Data controllers with the ICO so are not leagaly entitled to process personal details, for any purpose!

 

I have fowarded this info to the relevant agencies and strongly urge any one else who can evidence them as trying to collect debts and processing data etc to also let them know.

 

Here is the link:

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/219009-southbank-capital-limited-unlicenced.html

With thanks,

ScruffyProfessor

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OH BTW RW have been sold from what credit today is saying.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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