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Found 10 results

  1. Hi i'm new here, basically i've just checked by bank account and discovered i've had £25 paid into it marked ESA CWP (14th March 2018) but my ESA is due to be paid in until tomorrow. Does anyone have any idea what this payment means?
  2. How to fight / complain about a council Norwich city council / Norfolk county council (both names on letters) that you believe are idiots and or committing fraud Actually in credit (£35) with rent account and council tax as we pay shortfall ourselves... but I'm a carer for 1 of 2 of my autistic daughters and my missus works for fixed salary with no chance of overtime ever.. so you'd think h/b and c/t benefit would be fixed. Not a chance when missus worked 5 days a week we got around £10 per week h/b, now same job but 3 days only, as original job holder has come back from maternity. we got just £1.10 a week ... no sense or reason. Asked for written explanation from council, both verbal over counter and via telephone, 6-8 weeks later no response. we have done and have receipt for change of circumstances from November ( 5 to 3 days work ) from council. now April time and suddenly we got a letter from housing officer with projected housing benefit from council (not the council ) saying they would be paying £55 1 month, £97 the next month and then £45 the month after that.... problem is we have a paper debt of £538 rent arrears. This I sorted myself and it's purely a computer error from projected h/b to actual h/b received (i.e council say gonna pay £100 but only pay £40 so a -£60 debt occurs on paper but not in account as we pay short fall) I've done the letter requesting a detailed written breakdown of all housing benefit since claim beginning - ignored ( 6- 8 weeks now) asked for a review of it - nothing but recalculates showing different amounts every week! ( just the standard letter -no explanation ) I've phoned and read from council letter saying please ask for a detailed breakdown made very clear this was what I was asking for - the response was I can only print off letters you have already received !! how do I fight someone who basically knows its wrong but wont admit it? who is the person to complain to in charge of h/b or higher? would SAR's and / or L.B.A ? be next step?
  3. I'll keep it short but include all necessary details. I started a foundation degree with the Manchester College in September 2011. I was on the course for 6/7 months and then I dropped out. I never informed Student Finance and I just informed my college that I was dropping out. I am not sure if my college then in turn informed Student Finance or not but I never received any further payments after I dropped out (I know that much). I am not going to lie and say I know all the figures of what I borrowed or how much I was actually paid. upon checking the student loan repayment website, it says I owe £4099.70 as of 31/03/2016 (this amount may have changed now, I'm not sure). I was in employment from September 2013 up until January 2015 where I ticked that I had a student finance and my employer was automatically making payments on my behalf but I didn't actively keep track of them, I just remember seeing them on my payslips. I then didn't pay anything off my student loans until my most recent employer who I started with in November 2015 and have just left this month (January 2017). I have some payslips (not all) to say that money has been taken out of my salary for payments towards student loan repayment. I can maybe get a copy of all my payslips from my old company if needed. Out of nowhere I have received a letter from a company called Akinika Debt Recovery who I believe from my research used to be called IQOR. They now say I owe them £1087 and they have made attempts to contact me by phone, SMS & this letter. I haven't spoken to them as of yet and I didn't want to until posting here. I have no idea why they are suddenly contacting me regarding this SLC debt as I was under the impression I was paying them through my employer (up until my redundancy this month). The only thing I can think is that my former employer has been collecting payments from me for the debt but has not paid SLC or because of my redundancy SLC have passed the debt onto Akinika. I am going to ring the HR department tomorrow and seek there advice as to if they have paid them or not. I have no idea what to do or who to turn to or whether to make contact with Akinika or not to see if they have ended up with the debt, but I don't know if contacting them is the wrong thing to do . Should I try and contact SLC and see what they say? Any help or advice would be greatly appreciated, thank you. Edit: Also just as a side note, I have never received anything from SLC. This is the first that I have heard of this debt (besides knowing about it already)
  4. Received this letter in the post today, I've never had any contact with them before. There was no other information included so I dont even know which years this is apparently for! What would be my proper course of action? And how do I find out more about this 'summary warrant'. Regards
  5. Hi, I am wondering if anyone knows anything about housing benefit and data matching?,my claim has been suspended since the 24th nov 16,for data matching purposes,they didn't inform me of this and I only know because I rang them when they didn't pay the hb,they could only tell me that it was suspended for random data matching and wouldn't be much longer. It has been almost 6 weeks,I sent a message to my rent income officer to let her know but she didn't get back to me and now today she has sent a text saying we owe £738 and she is coming next week to serve a possession notice.I rang her straight back but she had left for the day!. I rang hb again and they said there was nothing they could do and sometimes it can take 2 months and they cant override it or do anything else useful!. Does anyone know if we can make a complaint about this?,I am going to go cap in hand to my Dad and ask him to lend me the money for the rent until its sorted and backdated,but there are many people who will have no way of covering their rent if this happens to them!. Hb said they don't inform you that your claim has been suspended and will only tell you if they need any details from you which I find disgraceful to be honest,people could lose their homes over things like this.It makes you desperately worried and we have no control over it. Any advice would be much appreciated,thankyou.
  6. Hello, today I received a letter from HMRC regarding my and my partners Tax credit award. The letter states that we have been randomly selected for an enquiry. HMRC are requesting :- a) Details of any social security benefits received. b) Evidence of child benefit entitlement including reference number (example, bank statement showing payments received) c) Bank statements for the period 1 January 2015 to 31 March 2015 (This is very specific, not like a whole year or anything) Now, Just to make you all aware, I HAVE NOTHING TO HIDE, and WILL be sending all the information to them.. however, my question is, Do the HMRC have a right to demand bank statements? Has this been passed in Law? what rights do we have regarding the request for bank statements? Just for clarity, On the claim is myself, my partner and our three children aged between 4 and 11, we are in receipt of Tax Credits, Work Related Activity Group for ESA and child benefit.. We are both unemployed due to severe ill health. Thanks in advance
  7. At 11am this morning I had a phone call from someone saying they were calling from Employement and Support Allowance and that it was nothing to worry about but that they are trialling phone benefit reviews rather than sending out forms. She then proceded to ask me questions about others living in the home, if anyone new had move in, if I had savings of more than £5000 , if I had done any paid work or undertaken any course of study, I said no to all which is true. I have had no change in circumstance that I would need to tell them about. They didn't ask any questions at all about my health which is also unchanged. After I had answered all those questions they told me that all was fine that I wouldn't get a change of circumstance form but that any other letters or forms I got from them I should do what they say and that was that. I don't know what to think, I had my last ESA review in March 2013 and then seemed to be one of the lucky ones who had reassessment deferred for two years from January 2014 so I was expecting reassessment early next year. Anyone know about this new trial of phone reviews? Does this mean that I will get a new ESA50 now or was it just them checking that my circmstances were all as they had on file?
  8. I am in the support group of ESA but I just checked my bank account and I have randomly received a payment of £125 when I am not due a payment till the 14th, it's also marked as JSA and not ESA (not the first time a payment has been marked as JSA). I tried to ring them but I was a few minutes late as they close at 6pm. Obviously this is worrying me, can they take you off ESA and put you on JSA? or is it likely a clerical error?
  9. I got 2 texts from the DWP about half 9 tonight saying the following. We have received your change of circumstances to your JSA claim.You do not need to contact us. We have actioned your change of circumstances to your JSA.You do not need to contact us. The thing is i have not made any changes to my JSA claim in months.I am still signing on every 2 weeks and attending the Work Programme.I did fill out and hand a JSA28 form in to the jobcentre but that was 2 weeks ago.
  10. Hi all, I may be being stupid here (!) but wanted to check. I had a previous thread couple days ago regarding compliance check letter for 2012-2013 about income. Rang them Monday, income adjusted, overpayment for last tax year which we are going to pay back. Also adjusted income for this tax year which means the childcare payments we have received since April we will have to pay back once we have confirmed earnings by way of our P60s in April next year. All of them, so that's all the money they've given us since April. Sorted, I thought. As a last question to the nice lady, I said I would have to adjust my estimated childcare costs for the last month due to only paying a retainer as I have been off work following an op. She said it was very important I did so, not just to keep things straight but because if my actual costs were less than my estimated we might have to pay more back, and then rambled about the percentage of costs they pay. I have amended my estimate, but surely if we are over the threshold to receive any help for this year and are going to pay back all the credits we've received for this tax year they can't take any more? Have gone over it in my head, they can't get more back than they've given on a simple (no penalties) overpayment?
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