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  1. I have done whats called a reconsideration letter and a letter with title appeal, also one with with title F.A.O Fraud officer - problem is they verbally tell me they have them but do not reply to letters just send out repeated breakdown letters I have had before!
  2. How to fight / complain about a council Norwich city council / Norfolk county council (both names on letters) that you believe are idiots and or committing fraud Actually in credit (£35) with rent account and council tax as we pay shortfall ourselves... but I'm a carer for 1 of 2 of my autistic daughters and my missus works for fixed salary with no chance of overtime ever.. so you'd think h/b and c/t benefit would be fixed. Not a chance when missus worked 5 days a week we got around £10 per week h/b, now same job but 3 days only, as original job holder has come back from maternity. we got just £1.10 a week ... no sense or reason. Asked for written explanation from council, both verbal over counter and via telephone, 6-8 weeks later no response. we have done and have receipt for change of circumstances from November ( 5 to 3 days work ) from council. now April time and suddenly we got a letter from housing officer with projected housing benefit from council (not the council ) saying they would be paying £55 1 month, £97 the next month and then £45 the month after that.... problem is we have a paper debt of £538 rent arrears. This I sorted myself and it's purely a computer error from projected h/b to actual h/b received (i.e council say gonna pay £100 but only pay £40 so a -£60 debt occurs on paper but not in account as we pay short fall) I've done the letter requesting a detailed written breakdown of all housing benefit since claim beginning - ignored ( 6- 8 weeks now) asked for a review of it - nothing but recalculates showing different amounts every week! ( just the standard letter -no explanation ) I've phoned and read from council letter saying please ask for a detailed breakdown made very clear this was what I was asking for - the response was I can only print off letters you have already received !! how do I fight someone who basically knows its wrong but wont admit it? who is the person to complain to in charge of h/b or higher? would SAR's and / or L.B.A ? be next step?
  3. I thought Argo card / finance was outsourced to vanquis bank?
  4. Yes its Fast track , via Argos own vans from HUB / Larger stores, the drivers are Argos employees not couriers.
  5. I'd much rather pay £25 for peace of mind for a inspection but suffered a similar thing with Kwik fit saying my 6 week old new discs and pads fitted by myself ( city & guilds qualified mechanic ) were corroded and pitted , sometimes you really can't see till you take wheel off
  6. Highway insurance underwritten by Liverpool Victoria used them had no problem
  7. Ok on 20/1/15 i was stationary at zebra with people crossing, got rear ended by builders van cause he's looking at building work other side of road. he's a self employed builder carpenter. He offered to pay for repairs but seeing damage I knew car was a write off - so I insisted through insurance, so we exchanged details, he apologised admitted liability, I did a quick DVLA / MID check, there and then and van insured , mot and taxed. I even took license number from him, you'd think I done it by book.... Now it turns out license , van registered and insurance at his mums address, he lives elsewhere with girlfriend, which you could put down to just forgetting to update.... but here's kicker- I report to my insurance company that day and they contact his insurance company (same as details he's given me) told by my insurance company they have until 30th to fast track payment as car will be a write off. (as I have already got independant estimate) My car is collected and written off by 27/1/15 given a value of £690 which I accept as told if I dont hire car will be revoked or deemed chargable. but he has either not contacted his insurance company and or just not admitted liability, so no payment and all seems in limbo as my insurance company have contacted his and at stalemate. so I now had a hire car for 3 weeks so guessing about £750 of hire - just worried if he's Missing in Action so to speak I will be stuck with a bill for a hire car and no payout.
  8. On CWP and 2 weeks ago, we were all taken into a room and asked our details and what jobs we would like, next day the advisor contacted me and said please forward c.v via email as I have a driving job for you. Great I thought as I forwarded my c.v , I added a cheeky p.s of please would you fund my 35 hrs CPC periodic traning then ? So I may legally drive as this is now required since 10th September 2014 for over 3.5t drivers. I again repeated the request to career advisor 1 week later 'in centre' and got your WP advisor will contact you shortly - that was 5 days ago.... Seems they only like to collect in the bonuses and not pay out for training!! As I'm a recovery driver and even the small recovery trucks are around 4.2 tonnes unladen, I thought I had a valid and reasonable request... and she never did give me any details of this supposed job!
  9. I took ALL 14 days.......... think that annoyed them
  10. I do as in job logs and printouts of jobs applied for which are date and time stamped
  11. well in my 2 weeks sickness i got 5 phone calls asking why I was not in.... and now 2 days after I returned to cwp i got a phone call asking again why not in?!!! err..... I am!, have been for 2 days now... total idiots
  12. oh well after 2 lovely weeks off on sick, i'm back at seetec CWP, I was sitting doing my daily job search, when i heard my name being slated, that i've been in contact with seetec head office, which is incorrect they phoned me 5 times when I was off sick and I admit after a the 3rd time, I got annoyed and told them to go away, read notes and stop harassing me! Anyway said centre manager was running her mouth off about me, so I fired off an email of complaint to seetec head office there and then, so I guess when I go in today I will be public enemy no.1 .
  13. The problem being a 1st time sanction lasts 4 weeks, so by the time JCP inform me, i ask for MR (which I hopefully would win) we are going to be near to or past the 4 week sanction... i will have to request help from local food banks, declare nill income to HB and CT and generally sort out, someones else mistake
  14. cheers for that, Today Seetecs head office attendance tracking team phoned me, i ignored lol till i was able to gather my notes and phoned back, got the usual you didn't attend question fired at me.... So i was like ' hold it, this it what happened' and explained about phone calls, jsa28 etc , to which i'm told 'sorry but we have nothing on system' so with a very smiley voice i replied ' don't worry about that, i have a recording of the receptionist telling me she was adding my statement to system' so i suggested some possible urgent retraining may be required. with this i got a complete change of attitude to nice and 'it seems you've done everything correctly and not to worry'..... knowing im going to be public enemy no.1 when I return, I thought i'd get my partner to drop a nice letter into norwich seetec with a copy of jsa28 (with copy written all over in red pen AND through signature!!!) stating what days I would be off, when i expected to return and if they alter my appointments again can I please have this in writing. The receptionist was quite rude and dismissive to my partner when she asked for the cwp managers business card, and would only hand over a seetec appointment card with the center normal phone hand written on it. As I have a day all on own tomorrow, and will be virtually house bound I feel Letters and emails aplenty in pipe line.
  15. tbh early next week once im able to drive again, i will be hitting all local employment agencies to take any job going just to be able to rid myself of these idiots
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