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  1. Hello to all, been a while since I've been about it. Hope all are well. I'm hoping someone can give me some insight to the following: I've been in ESA [sG] since day one, had one reassessment in 2016 which put me back in SG, the second ESA50 arrived in Oct 18, which was duly filled in and sent back by deadline date in Nov 18. I've heard nothing from anyone until yesterday. Yesterday, I received a text message from 'DWP' as follows: 'We've received your Statement of Fitness for Work (Fit Note) and details of your Work Capability Assessment. Your ESA payment will continue. Pl
  2. Today I had a text message which read...DEBTCOLLECT We have failed to contact you regarding your outstanding balance. 3rd party recovery and collections are attending at (my address) for enforcement. I have no clue who this is from and I have had no letters or emails concerning any debt....I have also tried to google debt collect but cannot find any info, there is also none in the message..no number..nothing. Any ideas please ?
  3. I received a disciplinary invite letter, the letter was not dated and no venue stated just the time and date. i phoned the manager to change date as I needed advice and was told they would contact me with another date. i was off work at the time due to close family bereavement. i then received a text message telling me my contract has been terminated, and a letter had been sent, which I have not received. i have worked for the company for over 4 years. The question I am asking is what do you think my best course of action should be. Can I send a grievance letter or would the m
  4. Hi I have had an ongoing battle with Lantern (motormile) trying to chase for an alleged Lending Stream Debt. I have provided them with a statement from Lending Stream showing a £0 balance outstanding which they have ignored and i am now receiving threat emails from Wilkin Chapman's "Lantern Team" saying they can't discuss by email due to data protection. I have sent them the same statement i have sent to Lantern and i'm certainly not calling them. Is there a templated response to an email? This is what they sent me "Good morning Thank you for your e-mail, we can
  5. I cancelled my gym membership in February 2018 over the phone to a gym colleague and was told I would be able to use the gym up until March 2018 for the 1 months notice payment. However come June, I noticed they were still taking the payments out of my account, I contacted my bank and they were able to refund me the 3 months additional payments that they took out. I went into the gym and they said that you're not able to cancel over the phone even though I can clearly remember making the phone call and being told that it would be cancelled. The manager of the gym said that I'm still
  6. Are the Text message appointment reminders for job seekers allowance appointment reminders, automatically sent? Thanks
  7. I received this text today: Please call CRS on.... Between 9 and 5 pm we sent. Letter a week ago and need to discuss this with you. Thank you. At first I thought it was a spam text until I put the text into Google and found out it is exercise for less/harlands. I cancelled my gym membership in April. I asked a staff member in the gym how to cancel and was told to 'just cancel the direct debit' so that is what I did. I have not received any letters from Harlands this is the first I have heard from any sort of debt collection agency. I was als
  8. Hello Caggers, Hope I am posting in the right area - I would appreciate some advice please on text messages I am receiving from NatWest regarding 'getting their mobile App'. We are at a slatemate as I perceive them to be marketing texts, which I am opted out of, but NatWest are insistent that these are service texts and is a communication which can be relevant to the maintenance of my account. I would like some advice as to whether I should be persuing this further and if so, how. I'll give you the back story, apologies if this is lengthy: In November 2016,
  9. Hi, i have just received a text stating ; Dear Ms XXXXX please visit http://www.ccscollect.co.uk or call on 0845 blah blah to discuss your reference xxxxx. For a call back please reply to this sms. So thinking this was a [problem] i looked up the name on the internet and found it is a debt collection agency, but, in theory i should have no debt as i have just entered a trust deed a couple of months ago now and most of the companies i owe money to would have been informed by now or about to be. I also received another text within a minute allegedly from Hmrev saying they owe me
  10. Hi. First of all, thanks in advance for any advice. Today, out of the blue, I received this text: "Message for ...... we need to speak with you today regarding a personal matter. Please contact Capquest on.... quoting ....." I did a quick google and found out they are a debt collection agency. I have no outstanding debt that I know about. About 20 years ago I had a few small debts I didn't pay, but over the years I have paid off all the ones I found on Experian etc. About 5 years ago I started rebuilding my credit score. And 2 years ago I bought a house. My credit score is
  11. If you're annoyed by nuisance calls, you can opt out of them by text message. The Telephone Preference Service (TPS) has been running for a number of years, but according to communications regulator Ofcom only 48% of the people it surveyed knew that mobile numbers can be registered on the TPS (compared with 88% who knew about home phone numbers being eligible). The "text-to-register" service lets you add your number to the "do not call" database of the Telephone Preference Service (TPS), which is good news (provided it works). If you want in, all you have to do is tex
  12. Hi all, I have recently been receiving a few texts from Vanquis with the following text body:- Unsurprisingly I have no idea how my number was obtained by this company or whoever sends texts on their behalf. My problem with this is that I was charged by the 60070 number for opting out of these annoying and unwanted texts. There was no prior indication that I would be charged and I think that is pretty misleading and outrageous - I was given a generic system warning by my android phone and that's it. I'm not exactly sure how I would like to proceed with following up why I
  13. Hi all, I rec'vd a text this morning stating - "Please contact PRA GROUP quoting ref #xxxxxxxx or visit pragroup.uk.com to make a payment. SMS msg opt out text STOP to 60070............... now whilst I do have some defaulted debts I can possibly tell which one this relates to, if I email them quoting the ref no. they gave asking what this is about will i re-open the debt and extend the timeline?
  14. Hi All, I'm after some advice and opinion A while ago I fell into debt with various Payday lenders which was totally my fault no excuses. I have now sorted them all out with the last one being MYJAR formerly Text Loan with the last payment being paid this month. A few months ago I received an email from MYJAR saying I owed the debt and if I didn't pay or make an arrangement within 14 days they would register a default. I called them up and made arrangements to pay over 4 months (Last payment this month) which they accepted and I was told no default would be registered as I had
  15. A US firm is to extend its free mobile data, voice and text offering to the UK from July this year. FreedomPop will offer Sim cards that offer 200MB of data, 200 texts and 200 minutes of voice calls per month using the cellular network at no cost. The company already offers a similar free mobile data plan in the US to more than half a million users. The firm, which is backed by Skype founder Niklas Zennstom, says it will make money by selling extra services. http://www.bbc.co.uk/news/technology-32704051 US mobile phone provider FreedomPop is launching its Sim-only ser
  16. I got 2 texts from the DWP about half 9 tonight saying the following. We have received your change of circumstances to your JSA claim.You do not need to contact us. We have actioned your change of circumstances to your JSA.You do not need to contact us. The thing is i have not made any changes to my JSA claim in months.I am still signing on every 2 weeks and attending the Work Programme.I did fill out and hand a JSA28 form in to the jobcentre but that was 2 weeks ago.
  17. Hello, My teenage daughter has a £6.90 Three subscription with "unlimited free text messages". But this month I was shocked to receive a bill of nearly £40, including a charge of ~£30 for "text delivery confirmations". It turns out that, according to Three, texting is free - as long as the phone is set not to receive delivery confirmation. But if delivery confirmations are set to "allowed", Three will charge the customer 1.2p per confirmation. My daughter, then, sent more than 2,000 text messages last month. In my view, text delivery confirmation is an inherent element of t
  18. Received a text message from the above 27/11/14 09:05 We have been trying to contact you please call us. Web address and a ref number. No further calls or texts yet Have not received anything from that company in the post or anyone else chasing money recently Am in a debt management plan coming up to 2 years. Had nothing from my creditors to say they were reassigning. I assume i should just ignore until something comes through the post.
  19. Finally got sick of the "best day to pay" messages sent the "stop" message which is given in the text message. This was done last weekend today, low and behold, another message comes through! I will be making a formal complaint to the Information Commissioners Office regarding the fact they have breached the request to stop messages. I've attached the screenshots of the stop request and message received in breach of the request. Will be interesting to see what Brighthouse say about this as it's a complaint they won't be able to handle, only respond to
  20. Hi Fredricksons are chasing for a water bill whichis currently being paid off and a very rapid rate of nots direct to Welsh Water - the surname on the bill is incorrect. I am ignoring them and paying direct each week. They are sending daily texts asking me to get in contact with no name mentioned (ie mine) no details beyond a request for contact. I am also getting regular phone calls however there is no real person on the end of the phone after a long pause there is an automated message. Today another call I actually decide to answer it - complete silence, a voicemail is l
  21. My spouse had a text message from Capita stating that they had appointments available in our area this week and asking to phone them to book an appointment. Not sure why they did not phone? The number is a "0808" number. Is this genuine and is the number a free phone number? If it is genuine, it reads as if they want to do a home visit. Can they insist on a home visit as don't really like strangers in the home at any time? The visit will be in connection with the Lower Care DLA being received and renewing it. My spouse is retired and has been f
  22. ...Are they legit or has someone got access to private information and is using it? I did have a text when I applied for JSA but I have been on ESA a few weeks now and never got anything until a few minutes ago which is strange unless the system had a fault and the message was delayed. It basically said: "Your ESA has been awarded. We will confirm this by letter. We need fit notes/medical certificates in order to pay you"
  23. Who can I report this text message to? Received this (word for word with the mistakes in the message at the end) We failed to contact you on residential numbers provided. We have no alternative but to call you on work numbers provided to,call 02080451382 to discuss No way do I want them to contact my work number and I think this message is designed to be intimidating :mad2:
  24. One of the site team has received an email from their Neighbourhood Watch scheme regarding the following:- https://www.gov.uk/government/news/motorists-warned-about-driving-licence-reminders-received-by-text-or-email So please do be aware of this.
  25. If you dial 141 before the normal number, your number is withheld from the person called. But if you try this with a text message, it does not work. Does anyone know why? How do I withhold my number on text messages?
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