1 Date of the infringement : 1: 09/08/2018 + 2: 02/09/2018

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]

1:06/09/2018

2:05/09/2018

3 Date received

1:08/09/2018

2:07/09/2018

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?

No

5 Is there any photographic evidence of the event?

No

6 Have you appealed?

No

7 Who is the parking company?

ANPR Collection Services Ltd

(Parking Collection Services)

8. Where exactly

Amersham, Natwest Car Park

For either option, does it say which appeals body they operate under.

There are two official bodies, the BPA and the IAS.

BPA

If you have received any other correspondence, please mention it here

Hi and welcome to CAG.

I have just looked at the site on google street view and I cannot see any signs at the entrance to the car park warning that terms apply by using the car park. What I can't make out is the signs on the wall of the bank so it needs a visit to take some pictures.

I'm also surprised that they are not relying on PoFA to enforce a ticket against you as if they are not doing so, they cannot rely on PoFA at a later stage.

Can you upload the NTK (after redacting all personal details) so the experts can have a look. a pdf file is best as that gives us the ability to zoom in/out.

I also suspect that if you go to their website, you will be able to see any pictures they may have.

What are they saying you did wrong on each ticket?

Scan up the NTK's to pdf please

Both sides

One multipage pdf only please

Read upload

there are some very small print signs on the walls above the nat west signs so they arent at all apparent

if they are anything to do with parking and you certainly cant read them from a distance.

Nowt on actual entrance to warn you that you are being offered conditions to enter and park there.

Now, were you there on bank business?

If so that would be my first port of call and I would be getting on my high horse on their twitter feed or whatever about this £100 charge to use their bank and how you are minded to take your business elsewhere and how it is particularly galling that they have got into bed with some cowboy outfit to rook you for this money when RBS owe the taxpayer £45 billion and have stated they arent going to repay it.

Now there is no such company as ANPR Collection services Ltd so you cant owe them any money and you cant enter into a contract with an entity that doesnt exist.

As for the PCS bit they have only been in business since march this year so they will be in a rather dangerous position if they started losing their clients so get on to the bank and also ask the council about planning permission for their signs and then hit the bank with that.

If you are lucky the council may force the company or the bank to take down the cameras and the signs, the cameras needing specific planning consent and the signs need a nod to get permission but they usually dont apply because they are too idle or ignorant to do so..

now anpr parking service ltd are registered with the ICO but PCS arent so they cant legally collect and process your personal data. PCS are listed as a dormant company so they cnat enter into contracts either.

All of htis will help yu beat any claim but I would use thsi extra data to beat up nat west for employing a company that doesnt exist to steal money from their customers. gte this in the local paper as well.

I would also be asking the DVLA who has accessed your data. There is no BPA member called Parking Collection Services Ltd so agin it raises questions as to how they got to access your data. They can be reported to the ICO.

I tried to check for their credentials on the BPA web site and there is a beautiful irony, you cant load google maps on their link so you cant drive there. Companies house would love to know ANPR parking Services Ltd's VAT number and Ltd co registration No as well because they would like a word about claiming to be a Ltd C when they arent registered with them.

get complaining to everyone you can but dont contact the parking co's

If I get time I will do a bit more digging tomorrow

Also , if the dates are correct on the first ticket they have already failed on that one.

Infringement date 09/08/2018

Date on NTK 06/09/2018

If the dates are correct then they have breached data protection since they had no cause to ask for your data after 14 days from the infringement. So when writing to the DVLA ask them why they provided your data well after the statutory 14 days thus breaching GDPR since there was no reasonable cause for asking for your data by then.

Hi everyone thanks so much for your help, I've uploaded the PCN here.

Sonny PC.pdf

Done a bit more digging, the compay does exist, it was struck off in a previous name and reappeared with new directors but no link to PCS so there cant be an agency created between the 2.

Thanks for your help ericsbrother, I found ANPR Parking Services LTD listed at BPA-Approved-Operators not entirely sure what this means

interesting the NTK says PENALTY notice number..opss!

I intent to appeal both fines on the basis that there isn't ample signage given in the car park area. Is this a good idea?

fines?

where do thy use that word?

Sorry im not great with the lingo, Ill appeal both PCN's on the basis there isn't ample signage

where on their paperwork do they use the word FINE please??

they are speculative invoices...

Sorry my mistake it doesnt use the word FINE it says CHARGE

I intent to appeal both fines on the basis that there isn't ample signage given in the car park area. Is this a good idea?

I'm not sure if appealing is the way to go yet. Please wait until the experts can comment.

HB

I intent to appeal both fines on the basis that there isn't ample signage given in the car park area. Is this a good idea?

No it isn't a good idea because you run the danger of

1] identifying yourself as the driver thus losing the protection afforded to the keeper under POFA

2] by writing to them pointing out only one thing wrong with their "contract" when they will already know there are more, indicates to them that you would probably be a pushover in Court

since you appear to have insufficient knowledge of the situation.

3] your complaint will put your name in front of them and they will think that by not accepting your complaint and more than likely raising their charges [or threatening to] that you will cave in and pay.

Your use of words indicate you are snatching at things rather than reading up on them.

You say FINES when every other thread with that word in gets a sharp rebuke as it isnt a fine.

You cant make this go away quicly unless you just pay up but consuide this,

if you pay up and they then send you another demand for payment how can you prove that this new demand isnt valid?

You need to read a lot more threads on private parking co's and then folow some of the advice but also answer the questiosn we have asked so you can be pointed in the right direction.

So, have you taken it up with the bank yet?

They are the occupier and giving them grief will work wonders. I am minded to dive up to Amersham and park there just to get a tickt so I can complain and expose the shambles they have invited upin themselves.

The NTK isnt legal.

PCS are breaking the law as are ANPR Parking Services and you want to go begging to them to be nice to you?

I would be wanting them to watse theit time chasing em and then sue them for damages for breach of the GDPR and not only get about a grand in my pocket but stop PCS from ever getting an ICO registration and put them out of business.

Your choice, ceate more trouble for yourself and give them an air of legitimacy or stick the knife in at the appropriate time, which isnt now.

Please never use the word 'fine'. Poor DX gets a fit of the vapours when he sees them and this can takes hours before it wears off.

ANPR parking services are registered with the BPA and if one clicks through from their website, it takes you to Debt recovery Plus (DRP or DR+). DRP are also registered with the BPA. PCS are DRP but they seem to have omitted that from the paperwork and as for 'penalty' How rude! Nothing of the sort and should be reported to the BPA.

Thank you all for your help, I really appreciate you taking the time to advise me as I have limited knowledge, and knowing there are people around helping gives me a great deal of confidence.

My main issue currently Is that I don't understand how to proceed. What is my next step?

No it isn't a good idea because you run the danger of

1] identifying yourself as the driver thus losing the protection afforded to the keeper under POFA

2] by writing to them pointing out only one thing wrong with their "contract" when they will already know there are more, indicates to them that you would probably be a pushover in Court

since you appear to have insufficient knowledge of the situation.

3] your complaint will put your name in front of them and they will think that by not accepting your complaint and more than likely raising their charges [or threatening to] that you will cave in and pay.

In hindsight you are absolutely right, however I still do not fully understand how I should proceed.

Your ise of words indicate you are snatching at things rather than reading up on them. You say FINES when every other thread with that word in gets a sharp rebuke as it isnt a fine.

You cnat make this go away quicly unless you just pay up but consuide this, if you pay up and they then send you another demand for payment how can you prove that this new demand isnt valid?

You need to read a lot more thrad on private parking co's and then folow soem of the advice but also answer the questiosn we have asked so you can be pointed in the right direction.

So, have you taken it up with the bank yet? They are the occupier and giving them grief will work wonders. I am minded to dive up to Amersham and park there just to get a tickt so I can complain and expose the shambles they have invited upin themselves.

The NTK isnt legal. PCS are breaking the lae as are ANPR Parking Services and you want to go begging to them to be nice to you? I would be wanting them to watse theit time chasing em and then sue them for damages fro brweach of the GDPR and not only get about a grand in my pocket but stop PCS from ever getting an ICO registration and put them out of business.

 

 

Your choice, ceate more trouble for yourself and give them an air of legitimacy or stick the knife in at the appropriate time, which isnt now.

Thanks Ericsbrother, apologies, I have limited knowledge on the subject I must admit. I cant see the breach in GDPR would you be able to elaborate on this, and I would be eager to forward it to a DPO. Would you be able to reiterate the questions you asked and I will answer ASAP, I really do appreciate the help on the matter.

Please never use the word 'fine'. Poor DX gets a fit of the vapours when he sees them and this can takes hours before it wears off.

 

 

ANPR parking services are registered with the BPA and if one clicks through from their website, it takes you to Debt recovery Plus (DRP or DR+). DRP are also registered with the BPA. PCS are DRP but they seem to have omitted that from the paperwork and as for 'penalty' How rude! Nothing of the sort and should be reported to the BPA.

Apologies for my use of the word fine as I have said my terminology is improving but I have never had to deal with this situation before. I don't fully understand how complaining to the BPA will resolve the PCN, would you be able to explain?

last point first, it wont. Just showing that it is a club and not a method of getting arbitration.

Now for the major bit. Have you appealed despite everyone telling you not to?

If so you had beter post up a copy fo yoru appeal or we will spend the next year playing chinese whispers.

Breach of the GDPR. they arent allowed to pas your detaisl on to PCS because the latter arent involved in the matter and arent registered witht eh ICO so they cnat legally lod or process your data.

there is a lot you dont know but you seem happy to respond to a sham ticket on your car just becuse it says you should. It is very rare that we would ever suggest that you respond and certainly not to soemone who breaks the law by abusing the DVLA database.

Right of you havent actually wriiten to these crooks then you do as suggested and gibe Natwest a right earful abotu employing people who are crooks to amnage their property adn do so in an inept way anyway. gte them to cancel the charge if possible and if they wont then you tell eveyone on their facebook page or teitter feed waht a buch of shysters they are and that they havent learnt how to avoid trouble despite being bailed otu to the tune fo £45 billion and having to pay out more billions for misselling adn other wrongful deeds. make it clera to the bank and anyone else that they will become a laughing stock for thinking they need to tax their customers for being loyal and their lack of due dilligence when choosing a parking co to go about upsetting them.

Dont contact the parking co, simple as.

last point first, it wont. Just showing that it is a club and not a method of getting arbitration.

Now for the major bit. Have you appealed despite everyone telling you not to?

 

If so you had beter post up a copy fo yoru appeal or we will spend the next year playing chinese whispers.

 

 

Breach of the GDPR. they arent allowed to pas your detaisl on to PCS because the latter arent involved in the matter and arent registered witht eh ICO so they cnat legally lod or process your data.

 

 

there is a lot you dont know but you seem happy to respond to a sham ticket on your car just becuse it says you should. It is very rare that we would ever suggest that you respond and certainly not to soemone who breaks the law by abusing the DVLA database.

Right of you havent actually wriiten to these crooks then you do as suggested and gibe Natwest a right earful abotu employing people who are crooks to amnage their property adn do so in an inept way anyway. gte them to cancel the charge if possible and if they wont then you tell eveyone on their facebook page or teitter feed waht a buch of shysters they are and that they havent learnt how to avoid trouble despite being bailed otu to the tune fo £45 billion and having to pay out more billions for misselling adn other wrongful deeds. make it clera to the bank and anyone else that they will become a laughing stock for thinking they need to tax their customers for being loyal and their lack of due dilligence when choosing a parking co to go about upsetting them.

 

 

Dont contact the parking co, simple as.

I haven’t written to them after reading all of your responses, nor have I followed any appeal procedure. I spoke to the bank manager today and he is giving me a call on Wednesday (too busy to speak, natwest closing branches yet the ones that remain just get busier).

I will also write to the DVLA about the misconduct especially as the first ticket is outside of the 14 day period.

For gods sake read things properly, you ASK the DVLA who has accessed your datas and what reason was given. You then compain to both the DVLA about the aprking co telling lies to get the data and also complain to the ICO about ANPR passing it on to PCS, who dont have a registratuion with the ICO that allows them to hold or process the data.

As for branch manager, I bet they ahve nowt to do with whetehr a parking co was invited to damage their company's reputation, that will be higher up so look up the eamil of NWB CEO and get complaining. Dont forget to moan like hell on twittrer even if it menas starting an account. Ditto facebook and anywhere else they have a social media presence. They hate negative publicity and patking is like PPI, it is a poisonous chalice for the bank. Get in their face and dont worry about being polite