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    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Passenger Liability


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If a taxi passenger opens a car door in to the road to depart, and the door gets hit by a van, can the passenger be held liable?

 

He is arguing that the driver should have made sure it was safe for him to alight, and why did he let him out roadside, instead of turning the car around to park him on the pavement.

 

My friend never seen the van when he checked out the mirror.

 

The van and taxi exchanged details, but neither left their details with my friend, who has been in deep shock since it happened.

 

The taxi was a settle car, and it's they who are telling my friend he will get a claims letter to cover the cost of the damage.

Edited by MCBIRNIE25
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As a matter of interest, did the passenger get out the left or right hand side of the taxi? If left, how come the door was hit? If right why did the passenger get out into the roadway when they could have used the safer option of the left door? By the same token why was the van driving that close to a park vehicle and not observing the parked vehicle which being a taxi may have passengers leaving it?

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Just because the car company has insurance doesn't mean the insurer has to 'take the hit' for damage caused, if caused by negligence.

The insurer can go after the negligent party (if it was a negligent act).

 

By analogy: If you have fully comp car insurance and your car is involve din an accident, your insurers can arrange for it to be repaired even before liability is determined.

If the other side is deemed liable, they can go after them. If the other side wasn't insured, they can go after the uninsured individual (if are likely to have the funds to make it worthwhile).

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Not very helpful I'm afraid, but many moons ago I used to deal with Taxi insurance and there was something about a taxi not having a vicarious liability for their passengers actions unless they choose to do so. Opened passenger doors in particular. Whereas a private vehicle does.

 

The more current insurance guys still working in it may have a better idea.

 

The whole argument about the taxi pulling to the other side of the road etc is a bit poor.

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taxi drivers can be responsible for their passengers actions and the passenger is responsible for a chauffeur's actions as their servant.

 

All boils down to a court case about someone running a red light and then claiming that they were instructed to do so by the passenger.

The cab owning co wont get very far unless he decides to agree to pay up.

 

As already mentioned there is also the issue of the taxi crossing the carriageway (possible careless driving) if he alighted from the normal passenger side The London taxi style cabs used in many cities have locking door that wont open until the driver releases them.

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It's the company the driver hires the cab from. He pays them a weekly settle for the car.

 

I still don't understand the arrangement. What's "paying a weekly settle". I've never heard the expression. Is this in England or Scotland?

 

Even if the taxi and it's driver are insured they might have quite a large excess and it could be this uninsured excess the cab company is seeking to recover.

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  • 3 months later...

Hi all,

just following on from this.

 

Today i received a letter stating they want to pursue me for the damage to the cab, which, after my initial shock, i find outrageous.

 

I did open the door in the rear of the vehicle, but surely the driver has some obligation also to ensure that the road was clear and inform me, he dropped me roadside after all.

 

I could only see a little in the mirrors, and i could not see the van that hit the door.

 

The taxi parked right opposite another vehicle, which was a bit naughty too.

However my actions were not malicious in any way.

 

I haven't got a pot to ..., so they can pursue me,

but it's the principle of the matter.

 

I injured my hand when the van hit the door, but i never claimed as I don't believe in claim culture and such like.

In my mind, it was an accident.

Anyone got any thoughts on this?

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taxi drivers use to be polite and step out to open passengers doors - courtesy - of course these days they want monies monies monies and less work and show off their knees and on the phone whilst taking monies from you

:mad2::-x:jaw::sad:
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A taxi driver has a duty of care to passengers. Parking in a way that they have to get out into a live lane of traffic is not having a sense of duty of care.

 

They have insurance

They just don't want to make a claim and have increased premiums.

Go tell them to whistle.

Unless they can prove negligence they have no claim.

 

Infact write back to them refuting their claim and make a claim that due to the taxi drivers lack of a duty of care to you, you were forced, by the way of action by the driver, to exit the vehicle in a dangerous manner, namely into a live lane of traffic.

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Although this is about criminal offences not civil liability interesting to see that there were two separate offences for which charges were brought for the incident

 

-- "the opening of vehicle door so as to injure or endanger a person" - the charge brought against the passenger

 

-- "permitting the opening of vehicle door so as to injure or endanger a person" - the charge brought against the taxi driver

 

Passenger pleaded guilty and was convicted and fined. Taxi driver pleaded not guilty so his case has not yet come to court. I presume the outcome for the taxi driver will depend on the facts of this specific incident rather than the legal principles.

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Although this is about criminal offences not civil liability interesting to see that there were two separate offences for which charges were brought for the incident

 

-- "the opening of vehicle door so as to injure or endanger a person" - the charge brought against the passenger

 

-- "permitting the opening of vehicle door so as to injure or endanger a person" - the charge brought against the taxi driver

 

Passenger pleaded guilty and was convicted and fined. Taxi driver pleaded not guilty so his case has not yet come to court. I presume the outcome for the taxi driver will depend on the facts of this specific incident rather than the legal principles.

 

I didn't notice that!

 

Did a quick google search of the cabbie's name and it appears the driver was also found guilty last month, received a £300.00 fine. He argued that he did not give the passenger permission to open the door, but conceded that no instructions whatsoever were given. On that basis, he appears to have been found guilty - "by giving no instructions permission was inferred".

 

https://www.pressreader.com/uk/daily-mail/20170607/282252370498220

 

I agree, this appears to be very fact heavy. I don't think the OP should just assume that this is a slam dunk and that the taxi co will just cave in.

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