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    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
    • what device are you using? copy all the questions then come here to this thread and paste them. then answer each question click on red give answers here. when done  hit submit reply bottom right.  
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So Glad I found this site in time


Ell-enn
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I only discovered this site a couple of weeks ago and have been addicted every day since - the amount of knowledge and confidence you all give is tremendous.

I'm not sure if this is the right section to post this but -

Yesterday an employee came to me (as HR manager) and showed me a notice of eviction for tomorrow at 12 noon. He explained he would need time off to sort something out. It transpired that he had got into a terrible mess with his mortgage and had just buried his head in the sand until he received the eviction notice. As he lives on his own and is quite a solitary person he had told no-one of his predicament. I managed to get out of him that he had an endowment policy which if surrendered would more than cover the arrears. A phone call to the insurance company confirmed this and within half an hour they faxed confirmation of the amount he would receive.

Next thing I did was log on to CAG and after 20 minutes or so of reading I downloaded the N244 form from the courtservice website, filled it in with him, wrote him a letter of support as his employer and affixed the fax from the insurance company. He took it straight to the local court and was told he could see the district judge at 10 am this morning.

He rang me at 10.30 to say that he had been given a stay of 28 days to allow for the surrender of the policy to complete.

I cannot tell you the relief that man felt - he was in tears.

This was all due to this wonderful site. He has promised to make a donation as soon as he has received his funds and cleared his arrears.

If this is not the right place for this post please can a mod move it? Many thanks. Ell Enn

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Thanks DMD, it's good to know that I can get advice for any other employees who might need it........

 

I've just got to fight my own battles now, and with the help on this site I'm nowhere near as scared as I was 2 weeks ago!

Help us to keep on helping

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Fabulous news Ell-enn - brought tears to my eyes too - I just wonder how many people lose their homes because they haven't got anyone to turn to and are too scared to go to court. Power to the people:D

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Thanks HAK.

Goldlady, thanks too - people just don't know that they can challenge something which they think is a "done deed". This chap would just have stood outside his house and let it happen tomorrow - it just doesn't bear thinking about... he had nowhere to go and as he doesn't drive couldn't have got even a few of his personal effects moved. He went home at 11 am and slept till 6 this evening - he hadn't slept for more than a couple of hours a day over the last 2 weeks. I can't tell you how much this has touched my life.......

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Curlyben, to be fair, having had (and still have) financial trauma my own life makes me much more sympathetic to the plight of others and also recognise the need to react quickly. Unfortunately not everyone in trouble is able to muster the fight. A lot of of HR departments are more concerned with performance statistics than applying the duty of care they have to their employees - but we can't change the world in a day can we!

I've got to see a guy this morning who has been having a lot of time off "sick" and has admitted to his line manager that he has serious debt problems - guess where I'll be logging onto in an hour or so................ ?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

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I wish I'd known about this site when my mate was about to lose his house, things might have turned out very different.

 

I'd so glad that there's genuine instances of people finding practical help through CAG - and HR people who are willing to take a more holistic view of employee welfare :D

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  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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Thanks for the tickle Sosumi - just logged on again to see if I can get some info for another employee who's in trouble - fortunately not as bad as monday's situation, but bad enough. It's unbelievable how many people are suffering with debt - I look after nearly 250 employees here and in 48 hours have had 2 instances debt problems thats 1% of the workforce (that we know about!!!). There are probably others who won't - or can't - bring themselves to admit it!! what a minefield...........

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Given my experiences over the last couple of days - I've decided to enrol on a consumer law course - might even be able to persuade my employers to pay for it on the grounds that it will help me to deal with employee welfare situations. Found a couple which might be suitable - will keep you all informed when I get started.

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I've always suscribed to the "Human" part of HR ....... no self respecting HR practitioner should be just a management tool !!! it's a practice that's worked for me for 10 years. Mind you - it helps if you have a bit of "life experience" behind you when dealing with people - it takes all sorts, as they say.

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It was for mortgage arrears - Nat West...

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Well done Ell-enn.

 

1.7 million people last year sought debt advice from the CAB alone (figures are estimated to be higher this year) and it is estimated that 8 million people in the UK have unsecured debts of £10K or more, so it's not suprising you have a few with serious debt problems in your company.

 

Glad to read that you are actively helping them.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Nitrous Oxide - as soon as his arrears are clear and I can get him to think straight - I'll be encouraging him to look at his penalty charges. However, it looks like he's got a few more debts to deal with in the meantime, but not as serious as the repossession threat.

You're right about the good feeling you get when you help someone -managed to get another guy "on the right road" this morning too....... He was so distressed by the constant phonecalls from a DCA he couldn't sleep and therefore wasn't fit to come to work in the morning, this was affecting his earnings - a vicious circle that hopefully will ease soon.

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Its great to see a happy ending in here.. just shows that a place like this does work. debt is a terrible burden for people to bare and most often bury their head in the sand and hope it will eventually go away but alas this is not the case, Im also learning about the laws and regulations with regards to debt and bailiffs and this site has been a great source of information and help and in turn I have been able to pass help on to people with debt problems etc well done you *hug, :)

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ODC, thanks for the tickle - and for the suggestion - consider it done 1st thing in the morning, though I'll probably say they could come through HR (in confidence of course) if they don't own a PC or have computer skills.

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