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    • Well we can't predict what the judge will believe. PE will say that they responded in the deadline and you will say they don't. Nobody can tell what a random DJ will decide. However if you go for an OOC settlement you should still be able to get some money
    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
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MERCERS and 2 faulty BC DNs **WON**


Delfi101
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What is the debt for ? is there a chance you can CCA them ? might buy you some time and put the acccount in dispute ? Also, official harassment letter is good although afterwards keep logging the calls there are several great threads and a sticky on dealing with harassment, another tip, when sending stuff recorded/registered mark the envelope clearly "Payment Enclosed", that way there is more chance of them signing for it, obviously it isn't necessary to actually enclose a payment

Do you think that they don't actually sign for recorded delivery? Are they allowed to do that?

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Companies seem to do what they like when it comes to mail. It would appear that the royal mail doesn't care either, as practices such as bulk signing, postmen signing and no signatures at all are rumoured to be commonplace :mad:

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Sorry to be so thick, but what do you mean by CCAing them? I've just sent a letter asking for a copy of the agreement (is that the same thing) and what does that actually achieve? Do I actually not want them to send it? I'm not even at the dispute stage because they won't reply to any of my letters - so do I just hang on, in the meantime sending my offer of £1 per month using tear off slip of the Barclaycard statement. I'm not very good at understanding forums, so perhaps there is a link somewhere that can explain the procedure? They won't take my house away from me will they?

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Mercers are B/Card in house debt collection agency....they would like you to think they aren't,but they sit at desks next to the usual B/Card androids who phone you up

 

you won't lose your house,no......

 

they will either not send you your CCA,or if they do,it will be unenforceable due to missing prescribed terms

 

if they do either of the above,you don't need to send them anything,as the "debt" has become unenforceable

 

they've been trying to nail me since February,but nothing will stick because they have not sent the 2 agreements requested.....

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And who are Mercers?

 

Please see post #1 of nearly 600 over many pages. This whole thing starts with Mercers.

 

Revisiting who they are and what they do does not help at this point in this thread.

 

So I'll ask again ... please take this stuff to separate threads (you have one of your own now and people will help) and don't post about basics here. All you're doing is confusing an already overly long thread.

 

Ta

 

D

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  • 3 weeks later...

ok then what do u know paul:(

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Just bumping this thread up in anticipation from D providing us with a good update:D

 

ok then what do u know paul:(

 

 

Paul, Godmother, I think you are waiting in the wrong thread.. Delfi has updated here :D

 

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/153207-delfi101-optima-mercers-barclays.html#post1673397

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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yes i know that but i was going on guess work here.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Ooops, sorry PT and GM. :D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 2 weeks later...

I love this thread. I've a long-standing issue with Barclaycard and Mercers that's a carbon-copy of this. I can't get Mercers to commit anything in writing, and they're yet to reply to 4 letters dating back to July of this year. Unlike many on here, I answer the phone every time they call, and ask them where my replies are. They hate having demands thrown at them as soon as I answer the phone.

 

Today, I heard from a bunch called 'Power2Contact', who's letter boasts they have been contracted by Mercers to find me as they are 'a specialist customer contact company with many years experience in contacting hard to locate parties, to act on its behalf in relation to accounts such as yours where it has lost contact with cardholders’.

 

!?!?

 

Given their boast, I wrote back asking them if they could use their powers to find the elusive creature of someone at Mercers who'll actually write back to me. I don't expect a response. :D

 

I also took the opportunity to skin them alive with all the tricks I've learned on here.

 

Subscribing for the next installment.

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OUCH that sounds painful.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Today, I heard from a bunch called 'Power2Contact', who's letter boasts they have been contracted by Mercers to find me as they are 'a specialist customer contact company with many years experience in contacting hard to locate parties, to act on its behalf in relation to accounts such as yours where it has lost contact with cardholders’.

 

!?!?

 

 

 

 

Hi,

 

 

I've had the pleasure of a letter from those idiots in similar circumstances.

 

They were, however, very easy to get rid of!!!:)

 

 

Jeff.

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Not very good on forums and think I've posted this before - but I wrote to the Chairman of Barclays asking him in desperation to please find someone to reply to my letters. Stone the crows - we got a letter from a very senior person, not based in Northampton, another part of the country, saying he'd been asked by the Chairman to investigate. Had a decent conversation with him and when we explained our circumstances said "I don't see any mileage in pursuing something that isn't there." He's asked us to phone him with the budget sheet prepared by the CCCS and we have to phone him next week with the bad news that there isn't a lot there. I keep wondering about his comment, no mileage etc., and keep dreaming that when we phone he's going to wipe the slate clean. I know it's a dream, but it was a rather interesting statement by him. Thank goodness I wrote to the Chairman (have a habit of that when I'm dis-satisfied with something and always, always get satisfaction). At least we got someone to actually read our letters and have some sort of dialogue with a senior person.

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Hi all, I'm really sorry for all of you who are suffering at the hands of Mercers. I had a Monument card debt and they harassed me constantly phone calls galore. It got so bad I felt like crying every time the phone rang. Luckily a kind family member helped me pay the debt off. Mercers are nothing but a bunch of **** Barclaycard should be ashamed for causing so much misery.

 

I know we get ourselves into debt but unfortunately we can't always help changes in circumstances and if it's a choice between paying a credit card or feeding your Children well the Children naturally come first.

 

Life is getting tough for families, well just about anybody in the UK with all the costs of living going up, These ruthless companies need to be more understanding and stop the mental torture they put people through causing stress and depression . The Government needs to step in and do more to prevent this from ever happening and make these companies act more reasonably and show some compassion towards customers who are struggling.

 

 

Good luck all :)

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did i just see a pig fly over. No must have been a good idea that the goverment will ignore.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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