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    • No. The defence is different. Their defence paragraph 2.7, 2.8, 2.9, 2.10 – for the first time makes reference to an alleged term between the Packlink/EVRi contract which apparently specifically excludes the effect of the Contracts (Rights of Third Parties) Act 1999. If this is true then it is very likely that they will have closed that loophole because the 1999 act specifically allows itself to be excluded by an express term within the principal contract I think that you will have to do ask the court to require them to provide evidence by way of presenting their contract and also the date that this new amendment was inserted. I understand that your claim refers to an item which was lost a year or so ago. These give us the date. We would certainly want to know that this amendment predates the date when you first contracted with Packlink to send the item. I would want to say to the court that in the absence of their willingness to confirm with evidence the date that this contractual amendment was made, that the court should assume that this was a recent amendment and was therefore not in force at the time you made your contract. We have third-party defences on this sub- forum which are fairly recent and there has been no mention of this exclusion of the 1999 act. I think we can take it that this is something that they have put together very recently. Secondly, even if they want to exclude your third party rights, it does not absolve them from the negligent handling of your item and in respect of an action for negligence you have first party rights. You don't have to rely on third party rights – although of course, you didn't allege negligence in your original claim. We didn't advise you to do so. Maybe shortsightedly we didn't foresee this contractual amendment. Of course assuming that this contractual amendment is true – although I expect it has only been added recently – what they are saying here is that nobody in the United Kingdom who makes any contract with any parcel delivery company using Packlink will have the right to bring a claim for lost or damaged or even stolen parcels. These people have lost their moral compass. It is shabby treatment of ordinary customers who pay their money and who repose their trust in these parcel delivery companies. No wonder that the Paralegal Children are now ashamed to sign off these documents with their own names. In terms of parcel tracking information – apparently it has been destroyed according to their own data protection policy. That's their business. It's got nothing to do with you and they can't use this to frustrate the six year limitation for bring a breach of contract action or the three-year limitation period for bringing an action in negligence or other tort. There reference once again to the exclusion of the 1999 Act but this time apparently in the contract between you and Packlink – is irrelevant because the exclusion has to be in the commercial contract between Packlink and EVRi – which they have referred to in their paragraph 2.7 et cetera of their defence. I'm assuming that you propose to go ahead with this case. Please let us know when you respond and we will go forward. In the meantime, I suggest that you write a letter to EVRi. Referred to their paragraph 2.7 et cetera and asked them for a copy of the contract and confirmation of the date on which the exclusion of third party rights term was included in it. Tell EVRi that if they do not answer or if they refuse that this will be brought to the attention of the judge. Tell them also that you notice that they say that they have destroyed data in line with their data protection policy. Inform them that they do not appear to have disclosed this data protection policy to their customers. Please will they forward you a copy of it and once again if they failed to respond or if they refuse that you will bring this to the attention of the judge as well. I suggest that you post a draft of the letter here so we can have a look    
    • Good morning dx100UK Could I send the update to you privately? Regards
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Mercers Debt Collection


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Hi,

I have just checked on Companies House website and it says Mercers status is active,tho it says they are a non trading company. Does this change things?

 

Ajjars

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I've received about 25 calls this week from 08701242495 and I decided to Google it and this forum popped up! :) They've rung only when I've been at work so I haven't answered the phone once - I was also wary of it because I didn't recognise the number. I owe Abbey National about £300 from an overdraft, but apart from that I have no other debts. Do Mercers also collect for Abbey National?

 

I suppose next time I should answer to find out if is this true or if it's a case of mistaken identity, like the poor man getting harassed from people looking for his ex-wife!

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  • 1 month later...

Hi everyone just reading this thread on mercers as i have been threatened to be passed over to them from LPF a group of barclays!! after not being able to negotiate as interest is pileing on i asked to be passed to debt recovery as most stop interest. was wondering does any one know if mercers stop interest? and just collect the debt?:-|

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Hi i was passed over to Mercer's from LPF. Mercer's do not stop the interest, and because they wouldn't accept my offer of payment, i was told they would pass my account over to a debt collection agency. Which i actually thought Mercer's were a debt collection agency. But at least Mercer's have now stopped phoning me.

 

Hope that helps.

 

Fran

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Hi i was passed over to Mercer's from LPF. Mercer's do not stop the interest, and because they wouldn't accept my offer of payment, i was told they would pass my account over to a debt collection agency. Which i actually thought Mercer's were a debt collection agency. But at least Mercer's have now stopped phoning me.

 

Hope that helps.

 

Fran

Hi fran thanks, wow so how long did mercers call you for? before passing you to debt recovery? do you pay interest now? so it looks like LPF continue to make money from peoples misfortune and then mercers make more!!:mad: I am so angry at that!! I hope things are better for you now:)

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Hi Mercer's phoned me for about three months in all, practically every single day. I even reported them to LPF for the abuse i received off one caller. Not that it did much good though, as i had a letter back from LPF telling me that they didn't constitute the phone calls and abuse as harassement. And even after me getting angry after a really upsetting time with Mercer's they still continued to phone.

 

I still haven't heard from a debt collection agency, so who Mercer's have sold my debt to i dont know.

All i do know is, if who ever your dealing with, if they dont accept a reduced payment, they wont stop any interest going on to your account. The only way this will stop this is if they agree or you get a CCJ.

Things are a little bit easier now, although because i have a lot of debt, i just pay my creditor's £2 a month, as advised by the CCCS.

 

Good luck to you, but dont back down, as iv'e been told 'You cant pay if you haven't got the money'.

Best wishes

 

Fran

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If you feel you must answer their calls the TAPE EVERYTHING when they start the the threats thank them very much and tell them you have recorded their threats and will be passing it on to Police, FOS, Trading Standars News of the World, Uncle Tom Cobbley and alll. When you do this you will be able to hear them vacate their bowels over the phone. They hate their lying threats and bullying being taped

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Has anyone heard of 'Link Financial' MBNA has sold my debt to this company, and now i am having problems with them. They wont acknowledge my letters to them or the token payment i have sent.

First Mercer's, now these. Will it never end.:(

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Oh dear. Link are the lowest of the low (allegedly). There are numerous posts on here about them and MBNA. Like all bullies they can be beaten but be prepared for loads of phone calls, harrasment, bullying, mystery post cards, calls to your neighbours etc

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  • 1 month later...

Hello to you all this is my first post on your wonderful forum. Today I recieved a call from 08701 242495. No message was left and as I am in dispute with a mobile phone dealer I did a google search which brought me hear. I was offered two upgrades for free and a change of provider. The phones arrived, were not what I wanted so I declined the offer and sent the phones back only for the dealer refuse to accept delivery. The company are called freeupgrades.co.uk. Three.co.uk are also giving me grief saying I have a contract with them. I have stated in writing to both companies within seven days that I wished to cancel. I have informed trading standards who are investigating. I now have the phones again and am not sure what to do next. Any advice would be much appreciated. Thanks jimmy1811

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This thread has cleared up a mystery for me :confused: I have been receiving phone calls from Barclaycard which when answered advise you barclaycard have phoned and want you to return their call (and we do not or have not ever held one). My wife however does have an LPF credit card which she is in dispute with. Also we always receive a call from Mercers straight after the Barclaycard call (I think I now see the link).

 

They always ask for my wife and I tell them she has found religion and gone on a pilgrimage to the Holy Land and if they find her could they tell her we still love her and would have her back.....:D . Seems to confuse them for a while.. I have just CCA'ed them today.

The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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What's their address bigandyuk1? Just got in from beating Sharklaycard in court to get message from this bunch re:daughter, Barclaycard sent an application for her CCA and will be in criminal default at weekend! Love the bit about the Holy Land:D

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I have CCA'd Mercers:

 

Mercers Debt Collections Ltd

PO Box 55

Liverpool

L32 8XX

 

Regards

Andy Banwell

The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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I think its that teenage first time sex face............ I can't really think back that far, so this helps my fading memory :eek::D :D

The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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So thats why you're crossed eyed, my but you were advanced, nothing a good pair of specs wouldn't fix, come this way thats what my OH does for a living apart from giving Sharklays a thrashing in court - am I gloating - Nah!:D;)

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Guest ConsumersRevenge

i am currently suing barclaycard for malpractice. i wonder if i could pursuade mercers to begin trading again to chase the debt for me. now there's a thought

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Guest ConsumersRevenge

Consequently, if anyone has thier barclaycard debt sold to equidebt, please contact me. i have a small warning for you about a possible breach of your personal details and data security.

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I've received a call from these today - sunday?! asking to speak to my BF.

Seemed like a foreign call centre, they just asked when the best time to call would be, as my BF is not in.

I then hung up because I'm sick of call centres calling, usually for someone who has never lived here! :mad:

 

Bit odd as my BF doesn't have a Barclaycard or any accounts with Barclays, I do however but I'm not late with payments etc etc?

 

Does anyone know of any other companies this lot are associated with??

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Guest ConsumersRevenge

Peach - mercers are located in liverpool, and equidebt in warwickshire. neither (to my knowledge) have call centres abroad, although barclays do. that said, equidebt did employ a few polish people in thier call centre (all above board I will add, given one of the founders has to be careful being polish himself!). normally (and having been a security and business intelligence advisor) i refuse to speak to offshore call centres regarding ANY matter (make your own minds up people, I am not saying for a minute that I don't trust my details with these people... happy cag mods / solicitors?). Equidebt do have a new partner, but I am not aware they have a foreign call centre operation.

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