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    • Thank you. You contacted directly with the parcel broker so your best option is to proceed directly against them for breach of contract. I hope you have read enough to understand that you will not be able to rely on the Consumer Rights Act 2015. Do you understand why? Have Parcel to Go giving you a reason for declining reimbursement? Do you have anything in writing from your customer which shows that they did not refuse delivery and which identifies the actual circumstances of the situation?
    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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First Parking/DCB(L) Hire Taxi ANPR PCN PAPLOC - 18 mins stay - Appealed - St George's Wharf sth Lon


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Hi folks not been on the site for many months due to thankfully not having any disputes recently. This one here they've been pestering me for a few months now due to overstaying the allowed 20 mins taxi-pickup time outside a block of flats in South London.

Just posting to ask if this is still at the ignore stage, as you can see it's headed "letter of claim" but this is not an official court proceeding started by the PPC, rather it's just more badgering with official sounding wording courtesy of the PPC's attack-dog, debt collection agency right?

Many thanks in advance

S

2023-07-xx DCB(legal) PAPLOC.pdf

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Hi.

A Letter of Claim is something we think should be responded to as it can be the last correspondence before a claimform turns up. People send what we call a 'snotty letter', as in many threads here, to let the PPC and their tame lawyers know that you would be trouble for them if this gets to court.

Have you kept the original paperwork like the PCN please? It would help if you give us the information requested in the forum sticky so we have the full picture so far before advising you.

HB

 

 

Illegitimi non carborundum

 

 

 

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I see DCBL are still referring to their now infamous TV program where they demonstrated that Clare Sandbrook and her 'agents' have a very limited knowledge of the law and debt collection enforcement.

Don't worry, these muppets are not acting as Bailiffs here, just powerless DECT Collectors so you can laugh at their silly attempts at intimidation and their demand for unicorn food as somehow the original charge notice amount has increased!

Send a snotty letter to let them know you are not intimidated or impressed by their threat but provide the info asked for first as there may be an obvious easy win should the PPC decide to try it on in court (only the PPC can do that, not DCBL in any guise).

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  • dx100uk changed the title to First Parking/DCB(L) ANPR PCN PAPLOC - overstay - St George's Wharf sth Lon
  • 2 weeks later...

Sorry about the delay was away for a couple of weeks.

No I had a clear out of lots of old correspondence related to old PCN's etc plus other documentation that's no longer needed and probably slung it out along with that other stuff.

The only correspondence relating to this one is what I still get from the debt collection agency chasing it as above.

I did write a snotty letter that I'll stick in the post later though, let me know if this is ok,

many  thanks

St Georges Wharf PCN (2).pdf

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please do the Q&A HB asked you too.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok found the original letter from the 
PPC that luckily hadn't been thrown out, please find attached

Regards

1 Date of the infringement 15/12/2022

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 06/01/2023
 

3 Date received 11/01/2023
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes it does


5 Is there any photographic evidence of the event? Yes


6 Have you appealed? [Y/N?] post up your appeal] Yes
 

Have you had a response? [Y/N?] post it up Yes but no longer have them, discarded in error
 

7 Who is the parking company? F1RST PARKING

8. Where exactly [carpark name and town] 
 

For either option, does it say which appeals body they operate under.

 

2022-01-06 F1rst Parking PCN - incident date 15-12-22.pdf

2023-01-13 my appeal.pdf

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pcn is out of 14 days time limit...

however...shame you appealed.. youve named yourself as the driver removing the protection you had under POFA2012. next time NEVER EVER EVER appeal a speculative invoice...

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to First Parking/DCB(L) ANPR PCN PAPLOC - 18 mins stay - Appealed - St George's Wharf sth Lon

You need to send the snotty letter, but before doing that ...

... I've had a search of the forum and the only record we have of First/F1rst Parking doing court is when they knew someone had moved and they could get a backdoor CCJ.  In all the other cases, despite their bluster, they wet themselves when the real prospect of court reared its head.

Secondly, you state in the snotty letter draft that you overstayed the 20 minutes' allowed time, but their invoice has photos of you staying for only 18 minutes in the er, car park park :-).  Are you sure the limit is for 20 minutes?

Edited by FTMDave
Extra info added

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You weren't parked there. You are a cab driver so went there to pick up a passenger. That is not parking. You may have been waiting as the passenger was late but you were not parked,. If you look at the Homeguard v Jopson  court case you will see that just as the Judge decided that Jopson wasn't parked neither were you.

The PCN is not compliant with the Protection of Freedoms Act 2012 for two reasons at least. The main one being they took too long to send you the PCN. That means that only the driver is now responsible for the charge but the keeper is not responsible at all.

As you have already outed yourself as the driver that is one argument you cannot win. However the other fail by First Parking is that they have failed to mention the parking period. What they  have done is to use the arrival and departure times of your car as the parking period. You could not possibly be parked whilst driving from the entrance to the passengers door . Nor could you be classified as parking when you left the site. As those two driving periods could easily have taken up at least three minutes that means you would have been stationary for a maximum of 15 minutes.

As you are allowed a 5 minute Consideration period and a 10 minute grace period at the end of your time even if a Judge decided that you had been parked [which I think unlikely they will think that] you then have the counter argument that you left within the stipulated legal time  so you did not breach their alleged contractual times.

I am surprised that a company as big as Addison Lee does not have a service to help their drivers in circumstances like yours.

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All very helpful, useful info folks thanks a lot. Couple of responses to the above from you, yes I thought it was 20 mins but as I was only in there 18 mins I guess it must be 15 mins their allowed waiting time, but it doesn't state anywhere what it is. Maybe I'll swing by there and take a photo of the sign they usually post up at their sites.

It sounds like F1RST and a toothless tiger so to speak judging by the lack of cases they've pursued and I'm not moving anytime soon so there'll be no backdoor ccj they can claim an easy victory with.

Noted about the appeal DX, I'll come here in all future instances before doing anything and outing myself as keeper etc.

Addison Lee does have a parking dept but I've found them to be pretty useless in the past tbh and limited in what they'll do and their knowledge. I think it's better to have the knowledge oneself rather than rely on a dept or whatever to take care of it, knowledge is power and all that. Plus it's been a good while since I fought one of these so my knowledge and experience is very rusty but I'm making notes and will always come to you lot first for advice before contacting the PPC in future.

In the meantime I'll post that snotty letter off,

 

kind regards

 

 

 

 

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OK, but I would suggest a couple of changes due to you not being over a 20-minute limit, plus you've mixed up "letter of claim" and "claim form".

You know the drill.  Invest in two 2nd class stamps and get two free Certificates of Posting from the post office.

 

24/07/2023

Dear Sir/Madam,

I write in reference to the above numbered speculative invoice.

As I explained to your client months ago, I’m a London minicab driver and at the time this was
issued I was attempting to pick up a resident at the residential flats at this property and got
messed around by the passenger who kept me waiting.

The cab was only there for 18 minutes!

I have all the proof for this so should your client be foolish enough to attempt to pursue this
nonsense through the small claims court, myself and a legal friend of mine, who’s very
knowledgeable about contract law will wipe the floor with them.

Pass this information onto them and get them to issue me with a formal claim form
initiating court proceedings or alternatively to go forth and multiply, their choice!

COPIED TO FIRST PARKING LLP

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Thanks for posting your PCN and you have the perfect out.

You are hiring your car. This makes a difference for the parking rogues and so few of them get it right and I would think that your one comes under that category..

. Under Schedule 4 S13 [2] the keeper complies with the Act by  2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given—(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement.

Once the keeper has sent those to the rogues, only the hirer is ten responsible for the charge. BUT if the rogues have no sent you copies of the documents sent to them by the keeper in addition to the PCN they cannot pursue you.

SChedule4 S14 [2]  he creditor may recover those charges (so far as they remain unpaid) from the hirer.

(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;

If they haven't sent you those documents in addition to the PCN then the Hirer  has no liability to pay the charge.

So the question is-did they include  those documents sent by the keeper to you? If they didn't you are off scot free.

As an aside the PCN is a joke. I understand that it is out of time but as it should have included a  a Notice to Hirer and  that Notice could have complied with the Act id done correctly.

They haven't done it properly and it is wrong in Law since the onus to pay the charge lies with the Hirer, not the driver. There is no facility in the Act for the hirer to notify the rogues who was driving .Here only the hirer is liable for the debt and in your case, you are not liable for any of it.

You would have thought that as the Act has been in force since 2012 that First Parking could have done a btter job . I cannot believe that some hirers have not pointed out already how bad that PCN really is so virtually by sending ths to you in the form they have should mean they have breached your GDPR.

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The only thing I received was the original speculative invoice from the ppc and then letters from the attack-dog debt collectors

OK many thanks,  I'll get things amended and post it off with proof of postage

Regards

Edited by dx100uk
unnecessary previous post quote removed
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In that case you are not liable for the charge.

They failed to comply with the Protection of freedoms Act 2012. They now have more chance of becoming the royal family  of Norway than winning this case in Court.

What they should have done is send you a new PCN - Notice to Hirer with the date it was sent giving you 21 days to pay the charge and offering a discount if paid within 14 days. They didn't do that.

They just sent a copy of the original PCN that they sent to the registered keeper which they should have done anyway so that you can see  how you breached the terms. But they should also have sent a new PCN with current dates plus copies of your agreement with the hiring company to prove that you were hiring the car when the alleged offence took place. 

They did none of that. You owe nothing. Just relax and get on with your life.

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  • dx100uk changed the title to First Parking/DCB(L) Hire Taxi ANPR PCN PAPLOC - 18 mins stay - Appealed - St George's Wharf sth Lon

That's good to know,  most of these PPC's turn out to be paper tigers in the end.  The only time I came unstuck was at Southend Airport a couple of years back when after much help from you guys on here,  I thought I had them beat only to find a ccj had been issued without me knowing how since I didn't receive the court docs. Maybe the letter of claim went missing in the post or something I'm not really sure.

Anyways I appreciate all your help and info,  you certainly seem very knowledgeable on this. 

Regards

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