Jump to content


  • Tweets

  • Posts

    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

CEL ANPR PCN PAPLOC now claimform - Morrisons, Butterfly Walk Car Park Denmark Hill Camberwell, London SE5 8RW***Claim Dismissed***


Recommended Posts

Hi All

 

I read a previous thread on the subject with interest and followed all that advice provided. I have ignored all the threatening letters until the 'letter before action' was received from Civil Enforcement Limited (letter dated 7th July 2022).

 

Summary:

Vehicle Reg: XXXXXXX (text not shown in this thread)

PCN Reference: XXXXXXXXXXX (text not shown in this thread)

Date of incident: 24/04/2021 (parking in breach of Terms and Conditions on Notice)

Site Details: Car Park at BUTTERYFLY WALK CAR PARK, DENMARK HILL, LONDON, SE5 8RW

Debt Outstanding: £170.00

 

Can I have some advice please on how to proceed? The letter states I need to respond to the letter and complete their Reply Form within 30 days of the date of their letter. 

I paid at the ticket machine before entering Morrisons (don't have ticket anymore) but still have the Morrisons receipt where the £2 charge was deducted from the bill (I showed the parking ticket at the time of purchase to the till cashier to get this reduction).

 

The original PCN was issued on 04/05/2021 and identified the 'from' and 'to' time to be within the 2 hour period paid for.

 

When the first letter arrived I appealed to POPLA explaining the issue and electronically attaching a copy of the receipt as part of the submission but they rejected the appeal and still stated I had to pay. This is when I started searching for information and came across this excellent forum. I have not corresponded with them since despite receiving probably 5 separate letters.

 

I did see a proposed wording letter response in the previous locked thread about using 'de minimis'. Post #70 identified some wording in this respect but assume each claim needs to be worded separately. It also advised not to issue too much information too early.

 

What information would be helpful to post in order to gain some advice? Many thanks in advance. I expect that the CEL lawyers may read these posts out of interest but your help is most appreciated. Thank you. 

Link to post
Share on other sites

please complete

 

and scan up ALL letters both sides to one mass PDF

read upload carefully

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Please post up the information asked for in the sticky POPLA is a double edged sword, but if you have some proof of payment they are just chancing it  What DCA Paper Tiger threatener's are sending the letter's

 

Do Not use their reply forms, might be a snotty letter reply once we see the other stuff they sent

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Well done on all the reading you've done.

 

But we need to see the correspondence.  The clock is ticking. 

 

Once we've picked holes in whatever rubbish they've sent you you can compose a suitable snotty letter to tell them where to stick their claim.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

OK so it's a letter before claim/acton. Please don't fill in their paperwork they'll just use it against you.

 

Do a search of CAG for 'snotty letter' which is what you need to send them now. They need to know that you'll be trouble if they try to go to court.

 

I expect the experts will be along to advise later.

 

HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

What do you reckon the fleecers think you did wrong?

 

You paid.  You didn't overstay two hours.  The fleecers can't be bothered to say what it was in their PCN (which is a good thing as it would scupper them in court).

 

Obviously we have other threads on the site for this car park, and the problem seems to be keying in the registration number.  Could that be it?  Either you didn't key in the reg no or you got part of it wrong?  I ask because we have an excellent "wrong reg" snotty letter already cooked ...

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Thanks All

 

Dave

I do not know why they are chasing me? I did key in the registration number into the ticket machine and paid before entering but it is possible I may have keyed it in incorrectly but it wouldn't have been far wrong?

The company originally were sending the letters to an old address of mine but this was changed after I updated the DVLC info for the car registration details.

 

honeybee13

I'll look up the wrong registration snotty letter on CAG. I'll post this on here before I look to send. Thanks.

 

dx100uk

You have asked me to complete a form but I haven't received a court letter so am confused with this?

 

 

Link to post
Share on other sites

Hi All

Searched on CAG and drew this letter up. Does it hit the mark?

Dear Civil Enforcement Limited,

Ref: Letter dated 07/07/2022, PCN reference xxxxxxxxxxxxx

Cheers for your Letter before action - Claim for debt. I smirked at the idea you actually expected me to take your tripe seriously and cough up, which are further exacerbated with your extra unicorn tax made up extras thrown into the mix.

You were paid the correct parking charge. You suffered no loss. In fact the driver left early, so you were paid extra! The chance of typing part of a registration number wrong is clearly "de minimis".

Every time a greedy private parking company has taken such cases to court they have received a belta of a kicking from the judge. Getting the registration number wrong is not a reason for pursuing motorists. That was established when Baroness Walmsley v TFL [2005] EWHC 896 in the High Court of Justice won her case.

I would also point out that the new Government Parking Code of Practice due out shortly of which CEL will be only too well aware since it will severely hamper your money grabbing antics, includes the miscuing of registration numbers.

I have of course kept evidence of the parking payment. 

Should this case go to court despite having pointed out the futility of doing so, I will be asking the Court not only for an unreasonable costs order under CPR 27.14(2)(g), but I will also later sue for breach of GDPR as you knew full well your case was totally flawed but still carried on. The standard for breaches of GDPR is now around £750. 

I look forward to your deafening silence.

Yours in mirth

xxxxxx

  • Like 2
Link to post
Share on other sites

Well researched!  I was just about to push you in that direction but you beat me to it!

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

good work

wish all members would make this kind of simple bit of effort to selfhelp.

 

for some reason a certain set of word point you to a court form.

 

it's this link we need doing

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

threads tidied

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

The snotty letter you adapted was drawn up by the regulars - well mainly by LFI - over a year ago for wrong registration cases, and so far no-one who has used it has been taken to court.  No guarantees of course (!!!)

 

It needs to be slightly adapted.  Address it to "Dear Mirlene" who is the only one of the spivs who runs CEL who dares to show her name on Companies House.

 

Also when the letter was drafted the government CoP was in the future but is now in the past IYSWIM; so change to

 

I would also point out that the new Government Parking Code of Practice published on 7 February this year of which CEL will be only too well aware since it will severely hamper your money grabbing antics, includes the miscuing of registration numbers.

 

Before your "Should this case go to court paragraph" stick in another paragraph.

 

Just in case you think you can sneak in a backdoor CCJ, I am formally informing you that I no longer live at XXXXX but am now resident at XXXXX.

 

The charlatans have been known to do this, to deliberately send court papers to a wrong address in order to win by default.

 

Great work.  Send off tomorrow by 2nd class post - all they deserve - and get a free Certificate of Posting from the post office.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Many thanks for the quick responses and support.

 

Dave

I'll amend the letter as recommended and get this posted off this week. Thank you.

 

dx100uk

I'll follow up with the details requested and will cut and paste into this thread.

 

Great work back, very much appreciated.

 

 

 

Link to post
Share on other sites

  • 4 weeks later...

Evening All

 

I have received this correspondence from CEL this week letter dated 15th August but received on 17th August. Your comments are welcome as this has never been raised before.

Following knowledge of the initial CEL correspondence (sent to the wrong address), I went back to the car park and took photographs of the machine and the surrounding signage. Not sure if this will assist further?

CEL response letter 15_08_22.pdf

Link to post
Share on other sites

does not say 'what' proceedings.

std crap.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

The LBA was your very last chance to pay otherwise they would roast you in court.

 

And?  They have reacted by ... making you open an envelope.  Mind you I bet it was a really big envelope and it took you ages to open.

 

Is there anything to consider in their bilge about you paying for 1:10 but overstaying till 1:48?

 

I was going to suggest you took photos of the signage - but you beat me to it!  Great work.  Yes, please upload the photos, they may prove vital.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

See photos and location where the photos were taken from.

I'll add another post about the alleged duration.

On arrival I went to parking machine to key in the details requested.

When doing so it was noticed that the ticket machine did not accept cards for payment. I never carry money and pay for all items electronically. I have not carried any cash for at least 3 years now. Had to cancel process on the machine.

I went back to search the car but did not have any old change to put in the machine.

I had to therefore go into the Morrisons store and went to the confectionery stall. I was advised by the staff that the only way I could obtain change was to buy an item and receive an element of change in the transaction (small cashback request). There was a small queue before I was served.

I then returned outside to the ticket machine and acquired a parking receipt.

Then returned to the Morrisons shop, undertook my shopping and at the till, redeemed the receipt value paid as part of the shopping transaction. Again there was a queue at this till also.

Went to car, loaded up the shopping and left. I have the Morrisons receipt.

Butterfly walk photos taken May 2021.pdf

Link to post
Share on other sites

Good work with the photos.

 

CEL - oh dear, oh dear.  Their name is nowhere to be seen on the ticket machine or at the information point.  Star Park and/or ABC Facilities Management Ltd are the ones running the car park.

 

Actually not quite true.  On your page 3 CEL are mentioned in the tiniest of tiny print which would seriously unimpress a judge.

 

In post 6 you uploaded the PCN, but you blanked out the period of parking.  When are they claiming you entered the car park and when do they say you left?

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Deffo don't think a judge would be impressed with that sign as only inkling CEL are even involved is in that small print it would on face of it  looking at the signbe expected that ABC facilities management would be issuing Invoices.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Q: When are they claiming you entered the car park and when do they say you left? PCN dated 04/05/21

From 24/04/21 11:42:29 To 24/04/21 13:30:09 

Will do, regarding post 11.

The first PCN was included in post #5. Please advise if this isn't sufficient? 

1 Date of the infringement 24/04/2021

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 04/05/2021 see post #5 for PCN (redacted)

3 Date received Sent to wrong address. Forwarded on and received sometime after 08/05/2021 14:31:40 date of postmark

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes

5 Is there any photographic evidence of the event? Yes, seems to be taken from ANPR camera

6 Have you appealed? [Y/N?] post up your appeal] Yes, was online to www.ce-service.co.uk

Have you had a response? [Y/N?] post it up Yes, attached.

7 Who is the parking company? Return address on envelope was: Civil Enforcement Limited, Horton House, Exchange Flags, Liverpool L2 3PF

8. Where exactly [car park name and town] Butterfly Walk Car Park, Denmark Hill, London SE5 8RW

For either option, does it say which appeals body they operate under. Don't believe so, but could appeal only to www.ce-service.co.uk or to the address as noted in point 7 above.

If you have received any other correspondence, please mention it here Appealed to POPLA online but was rejected quickly. Also noticed that there was a person in the exit shot on the ANPR picture which is attached (redacted)

Copy the windscreen or ANPR section to your thread and answer the questions...Included in post #5

Exit photo on PCN issued on 04_05_2021.pdf CEL response letter 11_05_2021.pdf

Edited by dx100uk
unnecessary previous post quote removed
Link to post
Share on other sites

On 22/08/2022 at 22:56, StoryBoard said:

Q: When are they claiming you entered the car park and when do they say you left? PCN dated 04/05/21

From 24/04/21 11:42:29 To 24/04/21 13:30:09

You paid £2.  Their signs show £2 is payment for one hour.  So you overstayed.

Not that that matters, their signs show a completely different company run the car park.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Yes its akin to the VCS/Excel mix and match judges re less than impressed with those sort of shenanigans.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

  • 2 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...